Hospitality Reception Manager

5 days ago


Auckland, Auckland, New Zealand Compass Group New Zealand Full time

Join Our Team
We are seeking a Front Desk Attendant/Concierge to join our team at Strata Lounge, Auckland Airport.

About the Role
You will be responsible for delivering exceptional customer service, maintaining high standards of presentation and operational efficiency at the front desk, and providing solutions-based approaches to challenges.

Responsibilities
As a Front Desk Attendant, your responsibilities will include:

  • Maintaining high standards of presentation and operational efficiency at the front desk.
  • Providing solutions-based approaches to challenges and ensuring tasks are completed correctly within the lounge.
  • Communicating effectively with guests and team members, ensuring clear, professional, and inclusive interactions.
  • Maintaining the front desk and reception area, ensuring a positive first impression for guests.
  • Handling guest inquiries, boarding pass checks, and providing boarding announcements as required.

About You
The ideal candidate will possess:

  • Team player with good leadership skills and the ability to work autonomously.
  • Experience in a similar role, preferably in a hospitality or customer service environment.
  • Immaculate personal presentation and high level of communication skills, both verbal and written.
  • Ability to remain calm and diplomatic under pressure, providing flexible solutions.
  • Physically fit, reliable, and able to pass police and AVSEC clearance.

Our Culture
We are passionate about delivering exceptional customer experiences and creating a positive work environment. We celebrate diversity and are committed to building an inclusive environment for all employees. We are an equal-opportunity employer and expect successful candidates to be able to pass pre-employment checks satisfactorily. Applicants for this position should have NZ residency or a valid NZ work visa.



  • Auckland, Auckland, New Zealand Langham Hospitality Group Full time

    About Our CompanyAt Langham Hospitality Group, we centre our approach to hospitality on open and genuine interactions with guests, colleagues, and the world around us. We strive to create an engaging and respectful workplace that fosters careers, delights guests, and embodies our vision to build great memories together.Cordis, Auckland by Langham Hospitality...


  • Auckland, Auckland, New Zealand Langham Hospitality Group Full time

    About Our CultureWe're committed to creating an inspirational environment where our team members can grow and develop their skills. At Cordis, Auckland by Langham Hospitality Group, we value flexibility, teamwork, and a passion for delivering exceptional guest experiences.As a Team Leader, you'll be part of a dynamic team that strives to exceed expectations....


  • Auckland, Auckland, New Zealand Tewhatuora Full time

    Auckland City Hospital is currently seeking an experienced Hospital Office Manager to join our team in the Cardiovascular Service (Ward 38). As a key member of our administrative team, you will be responsible for providing high-quality administrative and clerical support to ensure the smooth operation of the ward.The successful candidate will have at least 2...


  • Auckland, Auckland, New Zealand Vista Full time

    Vista is committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs, or political opinion. We value inclusivity and celebrate diversity. As an Executive Assistant, you will be responsible for coordinating all administrative...


  • Auckland, Auckland, New Zealand Langham Hospitality Group Full time

    About UsLangham Hospitality Group is a subsidiary of Great Eagle Holdings, comprising a family of distinctive brands. Our portfolio includes The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying'nFlo.We have over 40 hotels and residences in operation or development across Asia, Europe, North America, Australasia, and the Middle...


  • Auckland, Auckland, New Zealand Langham Hospitality Group Full time

    About Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo.With over 40 hotels and residences in operation or development, LHG has a global footprint that extends...


  • Auckland, Auckland, New Zealand Tamakihealth Full time

    Tāmaki Health is seeking a highly skilled and motivated Medical Receptionist to join our team.The successful candidate will be responsible for managing patient flow, handling phone calls and messages, and providing excellent customer service.About the Team:Our team is passionate about delivering high-quality care to our patients, and we're looking for...


  • Auckland, Auckland, New Zealand Mercy Hospice Full time

    We are seeking a skilled Reception Support Specialist to join our team at Mercy Hospice. As a key member of our front-line team, you will play a crucial role in creating a warm and welcoming environment for patients, families, and visitors.Your key responsibilities will include:Welcome and support patients, families, and visitors with empathy and...


  • Auckland, Auckland, New Zealand The University of Auckland Full time

    About the RoleWe are looking for a highly organized and customer-focused Administrator/Receptionist to join our team at the Auckland Bioengineering Institute.This role provides general administrative and operations support to the Institute, including:Reception and front-of-house dutiesRoom bookings and access managementMaintenance of Institute printers and...


  • Auckland, Auckland, New Zealand AHS Hospitality Full time

    Executive Housekeeping Manager - AucklandFull timeNZD $75,000 to $80,000 per annum (NZD)Unleash Your Potential with ahs hospitalityAre you ready to step into a role that not only offers competitive pay but also provides a platform for growth and development? Look no further At ahs hospitality, we're passionate individuals leading our dynamic team in Auckland...


  • Auckland, Auckland, New Zealand Procare Full time

    This role offers an exciting opportunity to make a real difference in the lives of patients. As a Medical Receptionist, you will have the chance to develop your skills and experience in a dynamic and supportive environment.Responsibilities Include:Greeting patients warmly and assisting with check-in/check-out procedures.Managing appointment scheduling and...


  • Auckland, Auckland, New Zealand Mercy Hospice Full time

    Mercy Hospice is committed to delivering exceptional patient care and support. We are seeking a highly skilled and experienced Receptionist to join our team, providing a welcoming and professional service to patients, families, and staff.The successful candidate will possess strong interpersonal skills, with the ability to build rapport with people from...


  • Auckland, Auckland, New Zealand Te Wananga Ihorangi Full time

    **Job Summary**We are seeking a highly skilled and experienced Reception and Support Specialist to join our team at Te Wananga Ihorangi. As our Kaiwhakatau Manuhiri, you will be responsible for providing exceptional customer service and support to our students and visitors.**Key Responsibilities**Front desk and building managementAdministrative...


  • Auckland, Auckland, New Zealand Mercy Hospice Full time

    This role is ideal for someone who is passionate about providing exceptional customer service and supporting others. As a receptionist, you will play a vital role in ensuring that everyone who visits Mercy Hospice feels welcome and supported.Your key responsibilities will include:Welcome patients, visitors, and staff with warmth and professionalism.Provide...


  • Auckland, Auckland, New Zealand Health New Zealand | Te Whatu Ora Full time

    Clerical Administrator PositionWe are seeking a skilled and enthusiastic Clerical Administrator to join our team at North Shore Hospital. The successful candidate will be responsible for managing referrals, waiting lists, and booking surgery for patients requiring services offered at our sites.This is a fantastic opportunity for someone who is highly...


  • Auckland, Auckland, New Zealand ahs hospitality nz Full time

    Executive Housekeeping Manager - AucklandFull timeNZD $75,000 to $80,000 per annum (NZD)Unleash Your Potential with ahs hospitalityAre you ready to step into a role that not only offers competitive pay but also provides a platform for growth and development? Look no further At ahs hospitality, we're seeking passionate individuals to lead our dynamic team...


  • Auckland, Auckland, New Zealand AHS Hospitality Full time

    At AHS Hospitality, we're passionate about delivering exceptional service to our clients. As an Executive Housekeeping Manager, you will play a crucial role in leading our dynamic team in Auckland CBD.Your primary responsibility will be to oversee daily housekeeping operations, ensuring high standards of cleanliness and efficiency across all areas of the...


  • Auckland, Auckland, New Zealand Summerset Holdings Full time

    At Summerset Holdings, we value our customers and strive to create a warm and welcoming environment. As a Part-Time Reception Coordinator, you will play a key role in achieving this goal by providing exceptional customer service and administrative support.**Job Description:**This part-time role involves working on Saturdays from 9am to 3:30pm, with...


  • Auckland, Auckland, New Zealand The Instillery Group Full time

    **About The Instillery Group**The Instillery Group is a leading provider of innovative solutions in the tourism industry. Our team is dedicated to delivering exceptional customer experiences and building strong relationships with our partners.We are currently seeking an experienced Hospitality & Tourism Manager to join our team at SkyCity Hamilton. In this...


  • Auckland, Auckland, New Zealand ahs hospitality nz Full time

    Job DetailsThis is a great opportunity to work in a fast-paced environment where you will have the chance to develop your skills and knowledge.Key Responsibilities:Servicing guest rooms and other areas as assigned by management.Completing allocated tasks on time.Providing excellent customer service to our guests.Collections of lost guest property from...