
Clinical IT Support Professional
6 days ago
About Us
Dedalus is a global leader in healthcare technology, committed to providing innovative software solutions that improve patient care and outcomes. With a diverse team of experts across the globe, we strive to create a culture where employees can learn, innovate, and thrive.
Job Summary
We are looking for a seasoned Clinical IT Support Professional to join our MedChart Support Team. In this role, you will provide expert-level technical support for our MedChart software application, utilising your extensive knowledge of MS SQL-based applications and clinical systems.
Key Responsibilities
Your primary responsibilities will include:
- Providing exceptional technical support for our MedChart software application
- Utilising your analytical skills to resolve complex technical issues
- Developing and maintaining strong relationships with customers and stakeholders
Requirements
To excel in this role, you will need:
- A minimum of 4 years' experience in Service Desk L2/L3 support, preferably in healthcare or similar hospital medications management
- Expert-level MS SQL skills and experience with HL7 messaging
- Excellent written and verbal communication skills
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