Customer Support Coordinator

3 days ago


Hamilton, Waikato, New Zealand Yü Group Full time

We are looking for a highly motivated Customer Support Coordinator to join our team in Nottingham. In this role, you will be responsible for providing exceptional customer service and support to our customers.

About the Job

As a Customer Support Coordinator, you will be the first point of contact for our customers and will be responsible for handling their queries, resolving any issues they may have, and ensuring that they receive a seamless experience from the moment they sign up with us.

  • You will be responsible for handling inbound calls, responding to emails, and resolving any issues that customers may have.
  • Building strong relationships with our customers is key to your success in this role, as you will need to understand their needs and provide solutions to meet those needs.

Key Skills:

  • Excellent communication skills, both verbal and written
  • Ability to work independently and as part of a team
  • Strong problem-solving skills
  • Good organizational skills
  • Able to prioritize tasks effectively

We offer a competitive salary and a range of benefits, including 24 days annual leave + bank holidays, holiday buy, employee assistance programme, and many more.



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