Salesforce Business Solutions Architect

3 days ago

Auckland, Auckland, New Zealand Datacom Full time

About Us

Datacom is a leading provider of Information Technology professional services in Australia and New Zealand.

We operate at the forefront of technology to help our clients explore possibilities and solve their greatest challenges.

Our team of experts provides tailored solutions that meet the unique needs of each client, ensuring they achieve their goals efficiently and effectively.

The Salesforce Senior Functional Consultant will play a key role in delivering high-quality solutions to our clients, leveraging their extensive knowledge of the Salesforce platform.

Your Role

As a Salesforce Senior Functional Consultant, you will be responsible for developing and delivering industry-specific systems aligned to projects, building and installing turnkey business solutions using the Salesforce platform.

You will work closely with stakeholders to tease out requirements and convert them into technical specifications inspired by Salesforce best practices.

Key responsibilities include:

  • Applying deep understanding of the Salesforce application to deliver high-quality technology solutions through consulting project activities
  • Providing business analysis and facilitating workshops with stakeholders to identify business needs and develop appropriate Salesforce solutions
  • Taking on a team-lead role to support and guide team members as they navigate the Salesforce platform and other products
  • Creating solutions using configuration and declarative tools on the Salesforce platform
  • Providing post-implementation support of customer environments
  • Developing custom Salesforce modifications utilizing recognized best practice methods that meet expectations and stand up to peer and external audit and review
  • Technical responsibilities, including problem identification, system architecture definition, design, implementation, testing, and solution deployment
  • Project management activities include interaction with stakeholders, cost/schedule monitoring, and documentation
  • Support peers by undertaking peer-reviews and providing constructive feedback of work to help maintain high standards overall
  • Take the technical lead if required
  • Lead UAT sessions with stakeholders and gather feedback for final adjustments
  • Define and deliver custom applications using LWC, Apex, and Visualforce

Your Skills and Qualifications

To succeed in this role, you will need to demonstrate:

  • Minimum of 3 years' experience providing professional services, particularly as a Functional Consultant, with the Salesforce platform and delivering solutions within the Salesforce toolset across sales, service, and community cloud
  • Ability to identify gaps between current and desired end-states and able to analyze, isolate, and interpret business needs and develop appropriate Salesforce solutions
  • In-depth knowledge of Salesforce flow, data model, and declarative tools
  • Experience with and understanding of declarative enhancement tools in Salesforce such as Flows, Process Builder, Formulas, and Validation Rules, Schema Builder
  • System and Solution Architecture design (functional & technical)
  • Experience with configuration, Flows, customization, programming with Salesforce Apex, Lightning Components, and implementing new instances of Salesforce
  • Hands-on development of VisualForce, Apex classes, APIs, and Salesforce controls
  • Practical deployment knowledge of VisualForce, Salesforce configurations, Apex classes, APIs, and Salesforce controls
  • Proven experience with automation languages, practices, and toolsets
  • Ability to interact and network with stakeholders in own area of expertise and build productive customer relationships
  • Salesforce Certified Sales and/or Service Cloud and Administrator
  • Salesforce Analytics & Shield experience
  • Broad academic knowledge of information technology/business management and/or business concepts and products

Why Join Us?

Datacom is committed to creating an inclusive and welcoming workplace for everyone. We take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our team is passionate about helping our clients achieve their goals, and we believe that our culture and values set us apart from other companies in the industry.

If you are a motivated and experienced Salesforce professional looking for a new challenge, we would love to hear from you

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