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Roadside Assistance Specialist

1 week ago

Queenstown, New Zealand New Zealand Automobile Association Full time

Company Overview

The New Zealand Automobile Association is a trusted brand with over 120 years of experience in helping Kiwis on their adventures.

We celebrate diversity and believe that everyone should feel comfortable being their authentic self throughout the recruitment process.

We want you to feel supported in your studies, we pay half your course fees, and offer a NZAA Super Scheme with employer contributions + discounted insurance.

What You'll Be Doing

You will be an integral part of an exciting project that redefines roadside assistance at the AA.

You will provide expert advice, diagnose vehicle faults, and help members get back on the road.

Towing customers' vehicles when required.

Key Responsibilities

  • Diagnose and repair vehicle faults
  • Provide expert advice to members
  • Tow customers' vehicles when required

Requirements

To be successful in this role, you will need:

  • Approved Automotive Trade qualification
  • Extensive vehicle fault diagnosis and repair experience
  • Strong communication and customer service skills
  • Comfortable using Microsoft products and tablets
  • Physically fit with a clean driving record

Benefits

We offer a range of benefits, including:

  • $3000 sign-on incentive
  • Free AA Membership for you and your whanau
  • NZAA Super Scheme with employer contributions + discounted insurance
  • Work-life balance with a 4-day-on, 4-day-off roster
  • Support with your studies, we pay half your course fees