Senior It Support Specialist

2 months ago

Auckland, New Zealand Rocket Lab Usa Full time

ABOUT ROCKET LAB
Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more.
Join our pioneering team and launch your career to new heights

Rocket Lab's IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.
WHAT YOU'LL GET TO DO:
The Senior IT Support Specialist works closely with the IT Client Services Team Lead and Warkworth Composites Complex (WCC) site Manager. You will be the sole support person for on-site IT Infrastructure (clients, servers and network) for the staff and Launch Engineers/ Technicians at our Warkworth Composites Complex (WCC).

Carrying out the day-to-day functions required to provide the efficient delivery of IT services to Rocket Lab
Be the first point of contact for onboarding new hires to ensure they are setup and productive from day one
Provide instruction, guidance, technical support and documentation to different teams
Deliver and support IT systems through efficient management of the IT Service Desk
Build strong relationships - be the Subject Matter Expert
Provide some Launch Operation support during Launch periods

This position will suit someone who is seeking autonomy and ownership over their own facility whilst having the support of the wider IT team to collaborate on technical solutions.

YOU'LL BRING THE BELOW EXPERIENCE:

2+ Years' experience in a support or service role
Basic understanding and experience in following a framework for service delivery such as ITIL
Operational knowledge of:

Windows and/or Linux desktop operating systems
PC hardware including the ability to assemble and dissemble desktop PCs
Active Directory and Group Policy
Understanding of networking infrastructure
Cloud based technologies: Azure, AWS, O365, etc.

THESE SKILLS WOULD BE NICE TO HAVE:

Certifications in CompTIA A+ or ITIL would be highly desirable
Windows and/or Linux server (Ubuntu/Debian) enterprise environments
Virtualization technologies, public/private cloud.
Security Frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.

If you meet most or all of the above requirements apply now All applications are reviewed and considered.

STAND OUT in your application:
To increase your chances of being shortlisted for this position, please provide your CV and Cover Letter in PDF format only, and quote the value of a TXT record under the public job reference number subdomain of our domain (i.e. #.rocketlabusa.com). You can find the public job reference number on rocketlabusa.com/careers.

WHAT TO EXPECT
We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.
Important information:
FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.
Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at ******. This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.

FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:
For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.
Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.

#J-18808-Ljbffr

  • Senior Hospital Play Specialist, Starship Child Health

    1 week ago

    Auckland, New Zealand This Is An It Support Group Full time

    Senior Hospital Play Specialist, Starship Children's HealthPermanent, Part-time role (0.8 FTE)Great professional development opportunityTe whiwhinga mahi | The OpportunityThe Senior Hospital Play Specialist is an experienced clinician with proven clinical competence within paediatric practice. This role is predominantly clinical, working to provide care for...

  • Senior Hospital Play Specialist, Starship Child Health

    1 week ago

    Auckland, New Zealand This Is An It Support Group Full time

    Senior Hospital Play Specialist, Starship Children's Health Permanent, Part-time role (0.8 FTE)Great professional development opportunityTe whiwhinga mahi | The Opportunity The Senior Hospital Play Specialist is an experienced clinician with proven clinical competence within paediatric practice. This role is predominantly clinical, working to provide care...

  • Senior Support Specialist

    2 weeks ago

    Auckland, New Zealand Asb Bank Full time

    ASB is a large organisation with team members spread all across Aotearoa in both our Banking Branches and across our Corporate Offices and Regional Business Banking Centres. Our Service Desk Specialists support our team members with any assistance they might need when it comes to technology.We deliver on our purpose by providing simple, meaningful ways to...

  • Senior Support Specialist

    2 days ago

    Auckland, New Zealand Asb Bank Full time

    ASB is a large organisation with team members spread all across Aotearoa in both our Banking Branches and across our Corporate Offices and Regional Business Banking Centres. Our Service Desk Specialists support our team members with any assistance they might need when it comes to technology.We deliver on our purpose by providing simple, meaningful ways to...

  • Senior Software Engineer

    18 hours ago

    Auckland, Auckland, New Zealand This Is An IT Support Group Full time

    Company Overview">This Is An IT Support Group is a leading provider of innovative technology solutions. We're committed to delivering exceptional results for our customers, and we're looking for talented individuals to join our team.About the Role">We are seeking a highly skilled Senior Software Engineer - Automation Specialist to join our innovation and...

  • Senior Support Specialist

    2 weeks ago

    Auckland City, New Zealand ASB Group Full time

    ASB is a large organisation with team members spread all across Aotearoa in both our Banking Branches and across our Corporate Offices and Regional Business Banking Centres. Our Service Desk Specialists support our team members with any assistance they might need when it comes to technology. We deliver on our purpose by providing simple, meaningful ways to...

  • Senior It Support Consultant

    4 weeks ago

    Auckland, New Zealand This Is An IT Support Group Full time

    Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It's all in a typical day's work for us here at Sea Link - connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands. At Sea Link, we believe in connection and teamwork. People come and stay at Sea...

  • Senior It Support Consultant

    4 weeks ago

    Auckland, New Zealand This Is An It Support Group Full time

    Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It's all in a typical day's work for us here at SeaLink - connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands.At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink...

  • Senior IT Support Consultant

    4 weeks ago

    Auckland, New Zealand This is an IT support group Full time

    Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It's all in a typical day's work for us here at SeaLink - connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands.At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink...

  • Senior Social Media Specialist

    3 weeks ago

    Auckland, New Zealand This Is An It Support Group Full time

    19-Nov-2024 TNZ/1831831 AucklandCategory: MarketingPosition Type: Permanent - Full TimeApplication Close Date: 02-Dec-2024Job DescriptionFulltime, PermanentLocation AucklandWork for a brand to help enrich Aotearoa and all who visitBuild pure connection with an international social media community through the creation of relevant, inspiring and engaging...

  • Quality Assurance Specialist

    3 weeks ago

    Auckland, New Zealand Lawson Williams Specialist Recruitment Full time

    Lawson Williams Specialist Recruitment – Auckland, North IslandFull time, Permanent4 days ago, from Lawson Williams Specialist RecruitmentAbout the Role:This business is a well-regarded vertically integrated food processor and recognised as a leader in their sector. They are seeking a detail-oriented and proactive Site Quality Assurance Specialist to...

  • Senior Stakeholder Support Specialist

    3 weeks ago

    Auckland, New Zealand Auckland Council Full time

    Permanent full-time position – January 2025 start.He angitutanga: The opportunityAre you a skilled communicator, strategic thinker, and relationship builder ready to champion meaningful engagement in a dynamic, community-focused environment? Join Auckland Council, in January 2025, as a Senior Stakeholder Support Specialist in our Environmental Services...

  • Senior Software Engineer

    4 days ago

    Auckland, New Zealand This Is An It Support Group Full time

    Te mahi ki ASB | Working for ASBAt ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We embrace innovation at speed, using modern tools and technologies to get us ahead of the game and stay there.You'll be part of a team that are...

  • Senior Stakeholder Support Specialist

    4 weeks ago

    Auckland City, New Zealand Auckland Council Full time

    Permanent full-time position - January 2025 start. - Lead impactful stakeholder engagement for Auckland's environmental initiatives. - Drive collaboration to protect our natural environment and inspire community climate action. **He angitūtanga: The opportunity** Are you a skilled communicator, strategic thinker, and relationship builder ready to champion...

  • Senior Software Engineer

    3 days ago

    Auckland, New Zealand This Is An IT Support Group Full time

    Te mahi ki ASB | Working for ASBAt ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We embrace innovation at speed, using modern tools and technologies to get us ahead of the game and stay there. You'll be part of a team that are...

  • Senior Software Engineer

    2 days ago

    Auckland, New Zealand This Is An It Support Group Full time

    Te mahi ki ASB | Working for ASB At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We embrace innovation at speed, using modern tools and technologies to get us ahead of the game and stay there.You'll be part of a team that are...

  • Senior Software Engineer

    2 days ago

    Auckland, New Zealand This is an IT support group Full time

    Te mahi ki ASB | Working for ASB At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We embrace innovation at speed, using modern tools and technologies to get us ahead of the game and stay there. You'll be part of a team that...

  • Senior Full Stack Developer

    4 days ago

    Auckland, New Zealand This Is An It Support Group Full time

    Technically complex projects driving the future of digital retailCompetitive base salary + team discount card + other benefits and group discountsFunky Ponsonby office, Agile environment, flexible working optionsReady to make an impact? We are!We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives...

  • IT Specialist for Salesforce Development

    2 weeks ago

    Auckland, Auckland, New Zealand This Is An IT Support Group Full time

    We are seeking a highly skilled IT Specialist to join our team at Fonterra, a Co-operative created and owned by Aotearoa New Zealand dairy farmers.This role is a 2-year fixed term contract and involves building custom Salesforce applications and integrating systems.About the Role:The successful candidate will have 4+ years of Salesforce development...

  • Senior Cardiology Physician Specialist

    4 weeks ago

    Auckland, Auckland, New Zealand Ring International Recruitment Full time

    Job SummaryWe are seeking a Senior Cardiology Physician Specialist to join our team in New Zealand.The successful candidate will have specialist qualifications and be eligible for registration in New Zealand.About the RoleAs a Senior Cardiology Physician Specialist, you will work alongside other physicians, most of whom have sub-specialty interests.You will...