Administrator Housing Support

1 month ago

New Plymouth, New Zealand Homes And Communities Full time

Administrator Housing Support - New PlymouthHomes and Communities – New Plymouth, North IslandAre you looking for a varied role taking ownership of administrative responsibilities and supporting the team?If you feel your communication and relationship building skills are second to none - read onFull-time, fixed term/secondment opportunity in our New Plymouth office with salary of $66,834 + 5 weeks' annual leave (pro-rata)At Kainga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.As an Administrator Housing Support, you'll play a key role in providing efficient and proactive administrative services to ensure our offices run smoothly.You will work alongside and support a dedicated team of customer-facing roles, to ensure our people and customers are supported and set-up for success.You'll be the first point of contact for customers visiting our office, and will deal with customer communications and queries, as well as providing internal administrative support and coordination across our local office.This role is a fixed term/secondment through to the end of February 2025.Meet and greet customers or whanau when they arrive at the Kainga Ora office.Support the effective running of the site office/s including office facilities to ensure a safe, efficient work environment.Complete a range of administrative activities critical to the support of site operations such as supporting planning and delivery of events, records management, printing, scanning etc.Manage emails to the group mailboxes - to ensure a timely response (or escalation when needed).Work alongside the Housing and Wellbeing Support Team to provide support in areas such as:Contacting customersCompleting financial tasks (e.g., raise and amend purchase orders, receipt invoices and Flexipurchase administration as required)Lodgement and management of mediation applications with MBIE including regular monitoring and maintenance of the Tenancy Tribunal tracking spreadsheet as required.Assisting with preparation of sign-up documentsScheduling customer meetings.Capture and maintain customer records in a consistent and timely manner in the appropriate internal system, aligned to Kainga Ora guidelines and standards.Provide training and peer-support to other Administrators.Nou te rourou - What's in it for you?We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development.As a Kainga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.Our values were developed by us, for us. They unite us as an organisation and guide how we work every day. Our values are:Manaakitanga- People at the HeartWhanake- Be BoldTo view the position description and apply for this role, please follow the online process via this link. Please note: all applicants, including existing employees, need to follow this process.If you have any questions, please contact Lynda Francis at ****** close at 5.00pm on Wednesday 20 November 2024We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.
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