Porter/Public Area Cleaner

4 weeks ago


Canterbury, New Zealand Accor Apartments & Realty Full time

Peppers Bluewater, State Highway 8, Lake Tekapo, Canterbury, New Zealand Req #2859Overlooking scenic Lake Tekapo, in the heart of New Zealand's central South Island, is Peppers Bluewater Resort. The resort is comprised of one, two and three bedroom suites and villas set amongst the purest natural landscape of Mt Cook & Mackenzie region. Guests can enjoy stunning views from Rakinui Restaurant & Bar and experience the farm to table dining concept. Many a special event has taken place at Peppers Bluewater with the team creating bespoke weddings and conferences. On your days off immerse yourself in the peaceful lifestyle by enjoying the abundance of relaxing activities Lake Tekapo has to offer such as horse-riding, hot pools and stargazing.PurposeAs a Porter/Public Area Cleaner, your role is all about making our hotel guests' stay as smooth as possible. You will be there to warmly greet guests, help with luggage, offer concierge services, and keep our public spaces sparkling clean. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.Primary ResponsibilitiesYour vital task will involve crafting an authentic and inviting first impression.Consistently delivering top-notch customer service to guests throughout their stay will be a key aspect of your role.Ensure the property always looks its best, with a keen focus on both indoor and outdoor public areas to meet our high cleanliness and presentation standards.Storing luggage and delivering bags to and from rooms will be part of your hands-on duties.You will lend a hand with parking guests' cars, making their experience hassle-free.Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems to damaged equipment and missing items.Skills & ExperienceYour communication style is warm and welcoming where guests and team members alike feel right at home around you.You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks.Outstanding communication and interpersonal abilities.Have a good grasp of local knowledge or the ability to quickly learn and improve current knowledge.Driver's licence – possessing an open (manual) driver's licence is advantageous.Remarkable customer service aptitude accompanied by a friendly and enthusiastic demeanour.At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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