Customer Service

3 hours ago


Christchurch, New Zealand Travvia Full time

Join Travvia, the home of our brands JUCY and Star RV, as a Customer Service and Detailing All-Rounder at our branch near Christchurch Airport
Do you have a real passion and proven customer service experience in the vehicle rentals or tourism industry?
Have you got impeccable attention to detail and a natural flair for providing a high level of quality to the customer across a full customer lifecycle?
As one of our team of valuable branch customer service employees, you will be responsible for providing a seamless customer experience by delivering best practice service standards for vehicle rentals and providing consistency across Branch operations working with our JUCY and Star RV Brands.
Day to day you'll be responsible for the full vehicle lifecycle management from vehicle cleaning, to ensuring a vehicle is never dispatched in poor mechanical condition, right through to handing the keys over to our customers so they can enjoy a stress-free amazing experience
To be successful in this role you will need to demonstrate a highly developed customer service mindset and conflict resolution skills.
Above all, we want someone keen to work alongside the Branch Manager to ensure the Branch is the best it can be
We are looking for someone who has: Experience in customer service deliveryA desire for a hands-on role in the tourism or rental vehicle industryAbility to produce detailed high-quality workKnowledge and understanding of the Tourism industryWillingness to learn minor domestic vehicle repairsAbility to establish and maintain supplier & service centre relationshipsPrevious sales experience is desirableFull NZ Driver's LicenseYou need to be able to: Be committed to working weekends and public holidaysClean our Fleet of vehicles, with a quick turnaround & to an exceptional standardEnsure that vehicles are in a road-worthy condition & perform basic safety checks (Training provided)Work efficiently and effectively in a fun team environmentBe able to also work on your own to get the job doneAt Travvia we offer: Opportunity to take your career further in the Tourism industryAmazing company culture, working with people from all over the worldGreat Travvia perks, such as 5 days free campervan hire.Apply Now
To view a copy of the position description Click Here: Job Description Travvia Experience Lead

#J-18808-Ljbffr



  • Christchurch, New Zealand New Zealand Customs Service Full time

    Looking for a career where no two days are the same? Want to be part of the team that helps protect New Zealand's borders? We have several Trainee Customs Officer roles based at Christchurch Airport as part of the Deployment Cycle. As a Trainee Customs Officer you'll interact and communicate with a wide range of people and ensure a quality customer...

  • Customer Service

    6 days ago


    Christchurch, New Zealand Hynds Full time

    **Full-time permanent role**: - ** Career progression & development opportunities**: - ** Health Insurance Cover & Free Annual Health Checks** Hynds Hornby is on the lookout for a friendly, detail-oriented, and customer-focused individual to join our vibrant team in Hornby, Christchurch! If you're passionate about providing excellent service, helping...

  • Customer Services

    4 weeks ago


    Christchurch, New Zealand Sika Corporation Full time

    Customer Services career going nowhere? Sign up for a supreme opportunity **Exciting Challenges** You’ve got the energy, drive, a thirst for knowledge and a can do attitude. We’ve got a platform for professional growth, an excellent salary, generous benefits and company bonus for the right applicant. You’ll want a stable, supportive, dynamic and...

  • Customer Service

    4 weeks ago


    Christchurch, New Zealand NZ Recruit Full time

    **We are seeking a customer services person to join the team!** **The team are dedicated to providing all of their customers with an exceptional service and they pride themselves in exceeding expectations and the friendly work environment.** To be successful in this role you will have strong communication, an active listener, excellent time management,...

  • Customer Service

    2 weeks ago


    Christchurch, New Zealand Hynds Full time

    **Hynds Bromley Branch** - Permanent full time role based in our newly relocated Bromley Branch - Career advancement opportunites - Southern Cross Health Insurance Cover (after 6 months) **The role**: We are seeking an enthusiastic person provide exceptional customer service in our brand new Bromley Branch. You will ideally have knowledge in the plumbing or...


  • Christchurch, Canterbury, New Zealand HW Richardson Group Full time

    Customer Service Advocate - HW Richardson GroupWe are looking for a highly motivated Customer Service Advocate to join our team.The successful candidate will be responsible for managing client relationships, growing their customer portfolio, and providing exceptional personalised customer service over the telephone.Key responsibilities include:Managing...


  • Christchurch, New Zealand NZ Post Full time

    Customer Service Representative | On Call | Timaru The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving service delivery alongside achieving better outcomes for our staff. When you join us, you do not only...


  • Christchurch, New Zealand Madison Recruitment Full time

    **About our Client**: Our client is a leading expert in industrial automation. They are constantly looking into the future with their innovations. They take pride in their customer-centric approach and are seeking a dedicated individual to join their team as a Customer Service Representative. **Role Overview**: **Key Responsibilities**: - Act as the first...


  • Christchurch, New Zealand Covetrus Full time

    The Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. Provet New Zealand is part of Covetrus as the premier leading veterinary distributor in New Zealand and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...


  • Christchurch, Canterbury, New Zealand This Is An It Support Group Full time

    Customer Service Officer Role OverviewWe are looking for a Customer Service Officer to deliver an exceptional level of service to manage inquiries, requests, or concerns from customers at our front counters and by phone. You will champion our products and services, provide suggestions, and access information for our customers.Key Responsibilities:- Deliver...


  • Christchurch, Canterbury, New Zealand Vodafone New Zealand Limited Full time

    Company Overview: Vodafone New Zealand Limited is a leading telecommunications company, dedicated to unlocking the magic of technology for Aotearoa.Job Description: As a Retail Agent, you will be the single point of contact for customers, providing world-class service through any touchpoint. You will act with an ownership mentality, taking every opportunity...


  • Christchurch, New Zealand NZ Post Full time

    Customer Service Representative | Permanent Part-Time | Syd Bradley Depot The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving service delivery alongside achieving better outcomes for our staff. Based at...


  • Christchurch, Canterbury, New Zealand Travvia Full time

    Job DescriptionWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Travvia. This is an exciting opportunity to work with a dynamic company in the tourism industry, providing exceptional customer service experiences.Key Responsibilities:Deliver best practice service standards for vehicle rentals, ensuring seamless...


  • Christchurch, New Zealand Covetrus Full time

    The Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. Provet New Zealand is part of Covetrus as the premier leading veterinary distributor in New Zealand and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...


  • Christchurch, New Zealand Shred-X Full time

    You've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No surprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand. At Big Chill Distribution, we...


  • Christchurch, New Zealand DuluxGroup Full time

    Work completely remote and join a high-performing team! - Deliver successful outcomes whilst driving new opportunities! - A fundamental role for assisting business growth in an industry leader! **The Opportunity**: Support our DuluxGroup brands by providing excellent customer service in this exciting opportunity to join our Lower Hutt team as a Customer...


  • Christchurch, Canterbury, New Zealand Farmers Trading Company Ltd Full time

    **About Us**Farmers Trading Company Ltd is a leading retailer committed to delivering exceptional customer experiences.We're seeking a highly motivated Customer Service Associate to join our Shore City store team as a Sales and Service Assistant. This part-time position requires working Thursday and Saturday with flexibility through extended trading hours...


  • Christchurch, New Zealand NZ Post Full time

    Customer Service Officer | PostShop Cashel Street - Showcase your problem-solving skills - Customer service role where you can make a positive impact - Monday to Friday 1:30pm to 5:45pm The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to...


  • Christchurch, New Zealand Oji Fibre Solutions Full time

    Customer Services Representative Hornby, Christchurch OJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce, industrial and grocery sectors. We...


  • Christchurch, New Zealand Ryan Recruitment Full time

    Support a busy and dynamic technology company located in Addington. Be part of a vibrant team who pride themselves on their service delivery._ *** - Flexibility to work from home (2 days in office, 3 days WFH) - $24 - $27 an hour (plus 8% holiday pay) - Six-month contract - immediate start required **About the role**: Deliver excellent customer service as...