Customer Service Specialist

4 days ago


Christchurch, Canterbury, New Zealand Avis Budget Group Part time

About Us:

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Avis Budget Group is a leading provider of global transportation solutions. We have an opportunity for someone with exceptional customer service skills and a passion for the automotive industry to join our team.

  • We operate 7 days a week, 8:00 AM to 5:00 PM, and are currently looking to fill the following shifts.
Job Description

The Rental Operations Agent will be the first point of contact for our customers. This entry-level position requires a strong commitment to delivering exceptional customer service and ensuring a seamless experience for our clients.

  • This role involves greeting and interacting with customers, marketing products and services, and completing rental transactions, contracts, and bookings.
  • You will also be responsible for inspecting vehicles for damages and assisting with the cleaning of our vehicles from time to time.
Key Skills and Qualifications

To be successful in this role, you will need:

  • A full, clean, valid class 1 driver's licence
  • Previous experience within retail, hospitality, customer service, or similar roles
  • An ability to work in a fast-paced environment while delivering exceptional customer service
  • A comfort level with learning and using various computer systems to accurately input rental information (training will be provided)
  • An ability to follow procedures and adhere to company guidelines and standards
Benefits

We offer a competitive salary of $24.74 per hour, plus an increase in earnings through our sales incentive scheme. Additional benefits include uniform and parking provision, a wellbeing programme, employee discounts on car rental, and access to discounts and offers from retailers and big brands.



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