Complaints And Legal Team Coordinator

4 days ago

Wellington, Wellington, New Zealand Engineering New Zealand Te Ao Rangahau Full time

About us | Mo matouKia ora
We're Engineering New Zealand Te Ao Rangahau, the membership organisation for the problem-solvers, innovators and creators of Aotearoa.
Our culture is supportive and flexible and our mahi is transformative.
We empower our kaimahi to bring their best because that's when we're at our best.
We are one team, stronger working together as a collective | He tira kotahi tatou, he hoehoe tahi, he tu tahi.What we do and why we do it | Te putake o a matou mahiWe bring engineering to life to engineer better lives for New Zealanders.
Our mahi supports, connects and uplifts the engineering community, drives and celebrates engineering excellence and champions change that matters.We prioritise impactful programmes focused on climate change, diversity and inclusion, te ao Maori, and empowering rangatahi with inspiring STEM education – all to champion a diverse, resilient and future-focused engineering profession.Our ambitions are for the engineering profession to be connected, leading, professional and thriving.
These and our commitment to dismantling barriers shape and drive our mahi.About the role | Mo te turanga mahiAs the Complaints & Legal Coordinator, you will play a key role in supporting our legal team with the complaints and disciplinary processes.
You'll oversee the coordination of the investigating and disciplinary committees, manage case allocations, and liaise with key stakeholders to ensure an efficient and fair process.This role will involve:Organising hearings.Preparing documentation bundles.Maintaining accurate digital records.Ensuring the smooth operation of the complaints process.Who we're looking for | Ta matou e kimi neiWith a strong attention to detail and excellent communication skills, you'll provide secretarial support to committees, manage correspondence, and engage experts when needed.You will have a background in administration, legal support, or complaints coordination and thrive in a structured environment.
You'll need to be highly organised, proactive, and able to work collaboratively with volunteers, senior decision-makers, and the wider team.A strong customer service focus, strong written and verbal communication skills, and the ability to juggle multiple tasks are key to success in this role.
If you're looking for a role where you can make a real impact in professional regulation, this could be the perfect opportunity for you.We want to hear from you if you think you can bring value to the role, not because you tick every box.
We want to hear about your ideas, experience and what you'll bring to deliver on our ambitions.Working here/what you can expect | Nga mahi kei mua i a koeWe're purpose driven, values led and committed to creating an equitable and inclusive workplace.
We know we do better work if we have a diverse mix of people on our team, because engineering is for everyone and so is life at Engineering New Zealand Te Ao Rangahau.From home office seclusion, to life in the office and everywhere in between, you'll have access to the tools, resources, collaborators, professional development, and organisational support you need to do your best work.We offer a social, supportive and aspirational work culture.
Your mental health and work-life balance are paramount to us.We can offer you | Ta matou e tuku ai ki a koeCommitment to flexibility – whatever that looks like for you.Unlimited wellbeing leave and 5 weeks annual leave.A professional development budget to support your aspirations.Wellbeing initiatives which include free flu shots, confidential counselling, an organisation-funded social club and subsidised onsite massages.Opportunities to get involved in values-driven internal initiatives, such as our neurodiversity Initiative, waiata practice, rainbow community, and te reo Maori learning.A team of dedicated colleagues who live by our values – Integrity | Te Tu Rangatira, Service | Te Ngakau Awhina, Cooperation | Mahi Tahi, Bravery | Te Toa.Bright, open and modern workspace that's whanau friendly and close to the waterfront.Accessible and gender neutral wharepaku.Please let us know if there's anything we can do to remove barriers or support you to bring your best during the recruitment process.Please visit our careers page for a full Position Description and to apply - https://www.engineeringnz.org/about-us/careers/Applications close on 19 March 2025.Please complete the quick application form which consists of:When are you available to start?What is your current location?What is your preferred method of working?
(Office, Hybrid, Remote)Eligibility to work in New ZealandAll applications will be acknowledged electronically and may be reviewed prior to closing date.Only people with the right to work in Aotearoa may apply for this position.
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