Lead Housing Administrator
18 hours ago
At Visionwest Community Trust, we believe in creating pathways for whanau to flourish and overcome life's greatest challenges.
Rooted in our values of aroha, whanaungatanga, manaakitanga, and mana, Visionwest has been supporting communities across New Zealand for over 35 years.
We provide essential services in housing, health, training, food support, financial mentoring, and more, with a deep commitment to supporting individuals and families to thrive.
Together, we're on a journey to see communities transformed and futures reimagined through compassion, connection, and action.
Visionwest's Community Housing service is actively addressing the issue of homeless in New Zealand by providing safe, quality, affordable rental accommodation for low-income families who cannot access Government-supplied accommodation or afford a private rental.
Mo te turanga | About the role Leading the administration team, your focus will be to provide guidance, develop policies and ensure productivity within the team.
This team provides the back office administrative support to our housing operations team, so that they can focus on working directly with whanau in need.
Key responsibilities of the Lead Housing Administrator role include: Guiding and supporting your team members.Liaise between the team and management to communicate feedback and suggestions for improvements.Tenancy administration – assist with invoicing, managing repairs and maintenance, record keeping and tracking payments from tenants.Credit card reconciliation.General administration – event coordination, travel planning, correspondence, reporting and responding to queries.Onboarding – working with the recruitment team to onboard new staff.As an experienced administrator you will have great attention to detail and understand how to mange confidential information in an appropriate way.
Qualifications and experience we are looking for include: Undergraduate certificate or diploma level with relevant work-related experience.Previous supervisory and administration/coordination experience.Computer literacy, especially with the Microsoft suite.Strong interpersonal skills.The ability to work independently as well as part of a team.He aha tau e whiwhi ai? | What's in it for you? A supportive and collaborative team environment that values innovation and integrity.A chance to work in an organisation committed to upholding Te Tiriti o Waitangi.Immediate Sick Leave: Start with sick leave entitlement from your first day.Dedicated Wellbeing Days: Receive 5 Wellbeing Days each year to recharge and focus on what matters most to you.Work Close to Home: If you live in West Auckland, you'll appreciate the convenience of working close to home.**You must have the right to work in New Zealand, and you will be required to undergo police vetting and additional checks to be considered for this position. Applications close once the role has been filled.
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