Technology Support Specialist
1 week ago
Technology Support Specialist at New Zealand Transport Agency, AucklandTe Whiwhinga mahi | The opportunityAs a Technology Support Specialist, you will be the first point of contact for our internal customers, actively managing service requests and incidents, seeing them resolved within agreed service levels. There is lots of variety in this role to keep you on your toes. It not only covers level 1-2 support, but also administration, improving processes/materials and developing a more automated service for the future.Relationship management is another important part of this role as the team further implement the DevOps and Agile methodology. You will be responsible for liaising across Technology and providing support up to senior management and Board level.Some key accountabilities include:Provision of high quality, proactive and timely technical support via phone, Microsoft Teams and face to faceProvide troubleshooting for end user hardware issuesManage request and incident tickets within operational/service levelsContribute to the Support Team's documentation and continuous service improvement effortsWork closely with other technical teams to deliver a smooth support experienceWe are looking for an excellent communicator able to effectively communicate technical detail to a non-technical audience. Note: Regional travel may be required to support other offices.Ko koe tenei | About youTo be successful in this role, you will bring:Strong relationship management experience and a confident communication style.The ability to communicate technical detail to non-technical audience at all levels of the organization.Experience in problem solving and issue management.A resilient and self-driven approachStrong customer service skills and approach.Experience using Office 365.You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Maori and promote tikanga and Te Reo Maori. You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector.Ko wai matou | About usTe Aukaha | Digital strengthens Waka Kotahi through supporting our people and delivering future-focused solutions. We enable digital change and provide quality data, information and security services.To be considered for this position you must have a legal right to live and work in New Zealand.NZTA | Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
#J-18808-Ljbffr
-
Technology Support Specialist
1 day ago
Auckland, New Zealand New Zealand Government Full timeNew Zealand Government – Auckland, North IslandFull time8 days ago, from Institute of Data New ZealandAs a Technology Support Specialist, you will be the first point of contact for our internal customers, actively managing service requests and incidents, seeing them resolved within agreed service levels.There is lots of variety in this role to keep you on...
-
Technology Support Specialist
2 weeks ago
Auckland City, New Zealand New Zealand Government Full timeProvide high quality and timely customer service - Work on a fast-paced IT Service Desk - Auckland based If you have the interest and passion to perform in this exciting opportunity, we would love to hear from you. **Te Whiwhinga mahi** | The opportunity** As a Technology Support Specialist, you will be the first point of contact for our internal...
-
Customer Support Specialist
2 months ago
Auckland, New Zealand Umbrella Functional Consulting & Support Team Full timeTradify is a dynamic SaaS company, (and Finalist in the Best Places To Work) creating waves in the software industry. Our mission is to transform how tradespeople run their businesses by providing them with software they can depend on. We are looking for an energetic and motivated Customer Support Specialist with strong people skills to help us achieve our...
-
Customer Support Specialist
6 months ago
Auckland City, New Zealand RWA Technology People Full timeWork for a leading New Zealand owned, IT Support & Communications Company - Great Location, modern offices in Auckland CBD. - Great Opportunities for career progression Formed in 2008, Our client is a leading New Zealand owned, IT Support & Communications Company. As an NZ owned and operating MSP experiencing significant growth, we require a wellrounded IT...
-
Technology Support Specialist
2 weeks ago
Auckland, New Zealand Aa Insurance Limited Full timeWe're not just another workplace; we're a team of like-minded people striving to make a real difference in the lives of as many Kiwis as we can.Trust is what makes us who we are. We're passionate and committed to doing the right thing by caring for each other, our customers, and our communities. We know you're brimming with potential, and so are we. Let's...
-
Head of Technology
5 months ago
Auckland City, New Zealand RWA Technology People Full timeLeverage your MSP experience to create a meaningful impact in SME - Directly influence the technological path of the organisation - Permanent Opportunity with work flexibility **About the role**: As the Head of Technology, you will translate business strategy into technology reality. You will collaborate across departments to develop a technology blueprint...
-
Precision Technology Specialist
3 weeks ago
Auckland, New Zealand Brandt Tractor Full timeDue to continued growth and expansion, we have an exciting opportunity for a Precision Technology Specialist to join our Corporate Sales Team to cover our Cambridge and Hamilton branches. About Us: Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support with dealerships across Australia, New Zealand and Canada. Brandts...
-
Modern Work Technology Specialist
1 month ago
Auckland, New Zealand Microsoft Full timeOverviewWe are looking for a Technology Specialist Modern Work, specialising in Modern Work solutions. You will act as a technical thought leader working with the Modern Work Digital Solution Area Specialists to accelerate technical execution of Microsoft's strategic business priorities, selling best-in-class cloud services and platforms to our managed...
-
Modern Work Technology Specialist
3 weeks ago
Auckland, New Zealand Cgr Services Full timeOverviewWe are looking for a Technology Specialist Modern Work, specialising in Modern Work solutions. You will act as a technical thought leader working with the Modern Work Digital Solution Area Specialists to accelerate technical execution of Microsoft's strategic business priorities, selling best-in-class cloud services and platforms to our managed...
-
Modern Work Technology Specialist
1 month ago
Auckland, New Zealand Microsoft Full timeOverview We are looking for a Technology Specialist Modern Work, specialising in Modern Work solutions.You will act as a technical thought leader working with the Modern Work Digital Solution Area Specialists to accelerate technical execution of Microsoft's strategic business priorities, selling best-in-class cloud services and platforms to our managed...
-
Modern Work Technology Specialist
2 weeks ago
Auckland, New Zealand Cgr Services Full timeOverviewWe are looking for a Technology Specialist Modern Work, specialising in Modern Work solutions. You will act as a technical thought leader working with the Modern Work Digital Solution Area Specialists to accelerate technical execution of Microsoft's strategic business priorities, selling best-in-class cloud services and platforms to our managed...
-
Modern Work Technology Specialist
2 weeks ago
Auckland, New Zealand Cgr Services Full timeOverview We are looking for a Technology Specialist Modern Work, specialising in Modern Work solutions. You will act as a technical thought leader working with the Modern Work Digital Solution Area Specialists to accelerate technical execution of Microsoft's strategic business priorities, selling best-in-class cloud services and platforms to our managed...
-
Microsoft Cloud Specialist
5 months ago
Auckland City, New Zealand RWA Technology People Full timeWork for a leading New Zealand owned, IT Support & Communications Company - Great Location, modern offices in Auckland CBD. - Great Opportunities for career progression **Description**: As a Managed Service Provider experiencing significant growth, Intellium Technology Ltd requires someone with at least 5 years’ experience implementing Microsoft Azure...
-
Support Engineer
5 months ago
Auckland City, New Zealand RWA Technology People Full timeWork for a leading New Zealand owned, IT Support & Communications Company - Great Location, modern offices in Auckland CBD. - Great Opportunities for career progression Formed in 2008, Intellium is a leading New Zealand owned, IT Support & Communications Company requiring a well-rounded IT support engineer with logical problem-solving skills and excellent...
-
Technology Lead
6 months ago
Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full timePivotal role-servant leadership across our development chapter - Competitive salary + bonus + Staff discount card + other group benefits & discounts - Funky Ponsonby office, Agile environment, flexible working options (Hybrid) **Ready to make an impact? WooliesX is our team of cross functional experts who will build and extend our digital and data...
-
It Support Specialist
3 weeks ago
Auckland, New Zealand Robert Walters Full timeOur client is seeking a knowledgeable and dependable IT Support Specialist for a 6 month contract.6 month contractDynamic DevSecOps roleOpportunity to make a real impactWhat you'll do: Management of tickets and resolution to SLA'sCustomer communications / send out bulletinsWork with suppliers internal and externalGenerate reporting to show adherence to...
-
It Support Specialist
3 weeks ago
Auckland, New Zealand Robert Walters Full timeOur client is seeking a knowledgeable and dependable IT Support Specialist for a 6 month contract. 6 month contractDynamic DevSecOps roleOpportunity to make a real impactWhat you'll do: Management of tickets and resolution to SLA'sCustomer communications / send out bulletinsWork with suppliers internal and externalGenerate reporting to show adherence to...
-
Y7–8 Technology Specialist Teacher
3 weeks ago
Auckland, New Zealand Te Atatu Intermediate Full timePrimary and intermediate (Years 1–8) / kura tuatahi, Certificated teacherTechnologyTe Atatu Intermediate is seeking a dynamic technology teacher to inspire and engage our intermediate school students. In this exciting role, you'll have the opportunity to introduce young minds to the world of coding, robotics, digital literacy, and electronics through a...
-
Y7–8 Technology Specialist Teacher
1 month ago
Auckland, New Zealand Te Atatu Intermediate Full timePrimary and intermediate (Years 1–8) / kura tuatahi, Certificated teacherTechnologyTe Atatu Intermediate is seeking a dynamic technology teacher to inspire and engage our intermediate school students. In this exciting role, you'll have the opportunity to introduce young minds to the world of coding, robotics, digital literacy, and electronics through a...
-
IT Support Specialist
5 months ago
Auckland City, New Zealand Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...