Support Engineer

3 weeks ago


Auckland City, New Zealand RWA Technology People Full time

Work for a leading New Zealand owned, IT Support & Communications Company
- Great Location, modern offices in Auckland CBD.
- Great Opportunities for career progression

Formed in 2008, Intellium is a leading New Zealand owned, IT Support & Communications Company requiring a well-rounded IT support engineer with logical problem-solving skills and excellent communication skills to join our tight-knit team

Based in Grafton, on the border of the CBD, you will be tasked with first level response and support escalation, supporting our clients and platforms both remotely and face to face from simple requests to complex problems. You will also be liaising with our platform support and network teams to implement changes and solutions.

**About you**
You are a dedicated IT support specialist with a passion to assist your clients and are ready to take the next step in your IT career. You have 2-3 years technical support desk experience, can communicate effectively and successfully support client platforms with assistance from an experienced team around you.
- **Excellent understanding of Microsoft Office, 365, Azure and Server Administration.**:

- **2+ years’ NZ based service desk and desktop experience with on-premises and cloud solutions (Devices, printers, servers, backup solutions, network and Wi-Fi devices and telephony).**:

- **Experience with call logging systems to manage customer incidents and requests effectively within SLA parameters.**:

- **Experience with onsite work and meeting with end users on regular basis for maintenance and onsite support as required.**:

- **Leadership skills will be preferred along with a holistic approach to support to manage requests based on urgency and skillset of engineers.**:

- **Passionate about customer service and experience in establishing professional client relationships**:

- **Excellent communication skills as you will be liaising with our clients, and you will** **need to explain technical detail in plain English.**:

- **IT Certifications are preferred with the ambition to continue to obtain required certifications and upskill in current technologies.**:

- **ITIL framework background and MSP experience is most ideal.**:

- **NZ drivers license is a requirement.**

**Why you should apply**

If you relish being part of a talented team, in a company that understands the need for work-life balance, you have come to the right place.
- **A dynamic environment with room for personal and career development**:

- **A rare opportunity to make a valued contribution across a diverse and exciting range of platforms and technologies.**:

- **A happy work environment with inspiring colleagues and a culture of success**:

- **An active social club with regular events as we are not robots**

Your interest will be treated in the strictest of confidence

CS3751074


  • IT Support Engineer

    3 weeks ago


    Auckland City, New Zealand Absolute IT Full time

    Auckland Central- Helpdesk & Support- $70,000-$75,000 BOE- Full Time- Permanent- 21 Feb 2024Job description - **Up to $75k a year**: - **Growing company with large and well defined IT structure**: - **Supportive management**: - **State of the art technology** **About the company & role** We are **urgently** seeking a Desktop Engineer to work with an...

  • IT Support Engineer

    4 weeks ago


    Auckland City, New Zealand HAYS Full time

    IT Support Engineer opportunity in a great team environment **Your new company** Our client is a service provider based in the heart of Ponsonby. Known for their strategic analysing and planning to support their well know client base with their IT Infrastructure needs to grow their business. **Your new role** Your new role will see you working...

  • Network Engineer

    3 weeks ago


    Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Bring a real passion for your internal customer’s needs - Competitive Base salary + Bonus + Grocery discount card + other discounts on offer - An opportunity to showcase your strong networking skills **Ready to make an impact? We’re looking for a Network Engineer reporting to our Network and Platforms Lead; working alongside a dedicated technical...

  • Senior Test Engineer

    4 weeks ago


    Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Drive testing initiatives and develop capability in a supportive team - Competitive base salary + Bonus + 10% store discount + Other group discounts - Funky Ponsonby office with free parking and hybrid / flexible working **Ready to make an impact? At Woolworths NZ, we build and extend our digital and data capabilities to ensure connected customer...

  • IT Support

    3 weeks ago


    Auckland City, New Zealand Sharp Brains - Global IT Support Full time

    **JD: EUC L1** - Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Empathy, Accountability, Punctual, Passion for customer service/experience, Integrity, Good listener, Strong Communicator (verbal/written), Flexible, Patient, Confident and a team player who also is a self starter....

  • Senior Test Engineer

    3 weeks ago


    Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Drive testing initiatives and develop capability - Competitive Base salary + Bonus + Grocery discount card and group discounts - Funky Ponsonby office, Agile environment, flexible working options **Ready to make an impact? At Woolworths NZ, we build and extend our digital and data capabilities to ensure connected customer experiences. We work end-to-end...


  • Auckland City, New Zealand EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers...

  • Junior Test Engineer

    4 weeks ago


    Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Drive testing initiatives and develop capability - Competitive Salary + Bonus + Grocery Discount Card + Other group discounts - Funky Ponsonby office, Agile environment, flexible working options **Ready to make an impact? CountdownX is our team of cross functional experts who will build and extend our digital and data capabilities to ensure connected...

  • Senior Test Engineer

    4 weeks ago


    Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Drive testing initiatives and develop capability - Competitive salary, team benefits and group discounts - Funky Ponsonby office, Agile environment, flexible working options **Ready to make an impact? CountdownX is our team of cross functional experts who will build and extend our digital and data capabilities to ensure connected customer experiences. We...


  • Auckland City, New Zealand Working In Full time

    Work hard and have fun while doing so! We are looking for an Operations Support Engineer to join our hardworking and passionate Events team within the Construction industry. You will be based in Auckland with opportunities to temporarily travel for work to other locations around New Zealand as events require. This is a permanent full-time position and a...

  • Ict Support Engineer

    2 weeks ago


    Auckland City, New Zealand Expert IT Group Full time

    Our Company Expert IT is a managed service provider with a reputation for delivering remote and on-site services with technical excellence. The role is based in Manukau city, Auckland but offers an opportunity to travel across New Zealand. The Role As a result of our continued growth, we are looking for a Support Engineer to join us on a permanent basis,...


  • Auckland City, New Zealand SG Consulting Limited Full time

    SG Consulting is an IT consulting firm based in New Zealand, Australia, and India and the business leaders come to us when they want enduring results. We find value across boundaries, develop insights to act on, and energize teams to sustain success. We are looking for IT Clarity Support Engineer for one of our clients in Auckland, New Zealand. **Short...


  • Auckland City, New Zealand Steel Divisional Support Full time

    **Fletcher Steel is New Zealand’s leading importer, distributor and processor of steel representing Fletcher Building’s Easysteel, Fletcher Reinforcing, Fletcher Wire Products, Dimond Roofing, Dimond Structural, Pacific CoilCoaters and CSP Pacific brands. We are the strength at the heart of New Zealand’s buildings and infrastructure. Our people use...


  • Auckland City, New Zealand Tempsnz Ltd Full time

    Our customer is a National supplier of process instrumentation for a wide range of industries such as Food & Dairy, Water/wastewater, petrochemical and Chemical. The range of services also include Gas Detection, Customised Panels, Engineering services, field commissioning and maintenance. We are in the look out for a Sales Support Engineer to assist...

  • Support Engineer

    2 weeks ago


    Auckland City, New Zealand Fonterra Full time

    **General Information**: - Date Published- 28-May-2024- Advertising Ends- 09-Jun-2024- Country- New Zealand- Location- Auckland- Role Type- IT- Work Type- Fixed Term- ID#- 8578**Position Description**: **Our Co-operative** **Fonterra’s strength is in the collective | Te Mātāpuna toa takitini** We are a Co-operative created and owned by Aotearoa New...


  • Auckland City, New Zealand ADInstruments Full time

    Do you have a background in production, mechatronics or electronic engineering? Or maybe you have previous electronics manufacturing experience? If so, read on to find out about this unique opportunity with ADInstruments. **The Business** At ADI we are making science easier. We're a leader in our field and have the team to make it happen. We are passionate...


  • Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Drive testing initiatives and develop capability in a supportive team - Competitive base salary + Bonus + 10% store discount + Other discounts on offer - Funky Ponsonby office with free parking and hybrid / flexible working **Ready to make an impact? At Woolworths NZ, we are a team of cross functional experts who build and extend our digital and data...


  • Auckland City, New Zealand EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers...


  • Auckland City, New Zealand Robert Half Full time

    **The Company** Our client is a successful global company working with innovative technologies, empowering digital workplaces by utilising innovative technologies and solutions to make their customers' businesses work faster, smarter, and leaner, as well as providing services and support that matches the products they deliver. The business promotes...

  • Support Engineer

    2 weeks ago


    Auckland, Auckland, New Zealand Propellerhead Full time

    Propellerhead is a leading software services company that designs, delivers, and maintains large-scale, custom-built digital platforms across a range of technologies. We place emphasis on producing technology which is meaningful, has value, and can make a difference in the world. We foster long lasting and trusting relationships with all our clients, and we...