Support Engineer

3 weeks ago


Auckland City, New Zealand RWA Technology People Full time

Work for a leading New Zealand owned, IT Support & Communications Company
- Great Location, modern offices in Auckland CBD.
- Great Opportunities for career progression

Formed in 2008, Intellium is a leading New Zealand owned, IT Support & Communications Company requiring a well-rounded IT support engineer with logical problem-solving skills and excellent communication skills to join our tight-knit team

Based in Grafton, on the border of the CBD, you will be tasked with first level response and support escalation, supporting our clients and platforms both remotely and face to face from simple requests to complex problems. You will also be liaising with our platform support and network teams to implement changes and solutions.

**About you**
You are a dedicated IT support specialist with a passion to assist your clients and are ready to take the next step in your IT career. You have 2-3 years technical support desk experience, can communicate effectively and successfully support client platforms with assistance from an experienced team around you.
- **Excellent understanding of Microsoft Office, 365, Azure and Server Administration.**:

- **2+ years’ NZ based service desk and desktop experience with on-premises and cloud solutions (Devices, printers, servers, backup solutions, network and Wi-Fi devices and telephony).**:

- **Experience with call logging systems to manage customer incidents and requests effectively within SLA parameters.**:

- **Experience with onsite work and meeting with end users on regular basis for maintenance and onsite support as required.**:

- **Leadership skills will be preferred along with a holistic approach to support to manage requests based on urgency and skillset of engineers.**:

- **Passionate about customer service and experience in establishing professional client relationships**:

- **Excellent communication skills as you will be liaising with our clients, and you will** **need to explain technical detail in plain English.**:

- **IT Certifications are preferred with the ambition to continue to obtain required certifications and upskill in current technologies.**:

- **ITIL framework background and MSP experience is most ideal.**:

- **NZ drivers license is a requirement.**

**Why you should apply**

If you relish being part of a talented team, in a company that understands the need for work-life balance, you have come to the right place.
- **A dynamic environment with room for personal and career development**:

- **A rare opportunity to make a valued contribution across a diverse and exciting range of platforms and technologies.**:

- **A happy work environment with inspiring colleagues and a culture of success**:

- **An active social club with regular events as we are not robots**

Your interest will be treated in the strictest of confidence

CS3751074



  • Auckland, New Zealand This Is An It Support Group Full time

    Description AWS New Zealand (Auckland) is holding a "Level Up Your Tech Skills: AWS Support Engineering Masterclass" on 1st of Feb (Sat), this will compliment Cloud Support Engineer applicants.Seats are limited so register your interest today via the link below: Register Here Amazon Web Services (AWS) is the market leader and technology forerunner in the...


  • Auckland, New Zealand This Is An It Support Group Full time

    DescriptionAWS New Zealand (Auckland) is holding a "Level Up Your Tech Skills: AWS Support Engineering Masterclass" on 1st of Feb (Sat), this will compliment Cloud Support Engineer applicants.Seats are limited so register your interest today via the link below: Register HereAmazon Web Services (AWS) is the market leader and technology forerunner in the Cloud...


  • Auckland City, New Zealand WWNZ SUPPORT Full time

    **We are Woolworths Group** We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet...

  • Senior Test Engineer

    2 weeks ago


    Auckland City, New Zealand WWNZ SUPPORT Full time

    Drive testing initiatives and develop capability in a supportive team - Competitive base salary + Bonus + 10% store discount + Other group discounts - Funky Ponsonby office with free parking and hybrid / flexible working **Ready to make an impact? We are! We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique...


  • Auckland City, New Zealand Amazon Web Services New Zealand Limited Full time

    Administration experience with (1) of the following Database engines (SQL Server \ MySQL \ MariaDB \ Amazon Aurora) - Experience with System Administration in Linux (Ubuntu, CentOS, RedHat) and / or Microsoft Windows Server and related services (Active Directory) - Experience with Networking and troubleshooting (TCP/IP, DNS, routing,, firewalls or...

  • IT Support Engineer

    4 weeks ago


    Auckland City, New Zealand HAYS Full time

    IT Support Engineer opportunity in a great team environment **Your new company** Our client is a service provider based in the heart of Ponsonby. Known for their strategic analysing and planning to support their well know client base with their IT Infrastructure needs to grow their business. **Your new role** Your new role will see you working...


  • Auckland City, New Zealand Rocket Lab USA Full time

    **Rocket Lab** Rocket Lab is a vertically integrated provider of small launch services, satellites, and spacecraft components. Our mission is to open access to space to improve life on Earth. Our team is over 1,300 people strong and we're adding to it every week. Collaboration is at our core - every idea is heard, and everyone makes a difference. Teams are...

  • L1 Support Engineer

    1 week ago


    Auckland City, New Zealand CareCone Australia Full time

    **Role**:L1 Support Engineer **Location**:Auckland, New Zealand **Employment Type**: Contract **L1 Support Engineer with good SQL experience.** **Responsibilities** - Administering and maintaining a range of systems and networks across a large client portfolio. - Supporting L1 engineers for escalated IT issues within the Service Desk in a timely and...


  • Auckland City, New Zealand EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers...


  • Auckland City, New Zealand Steel Divisional Support Full time

    Fletcher Steel is New Zealand’s leading importer, distributor and processor of steel representing Fletcher Building’s Easysteel, Fletcher Reinforcing, Fletcher Wire Products, Dimond Roofing, Dimond Structural, Pacific CoilCoaters and CSP Pacific brands. We are the strength at the heart of New Zealand’s buildings and infrastructure. Our people use their...


  • Auckland City, New Zealand Working In Full time

    Work hard and have fun while doing so! We are looking for an Operations Support Engineer to join our hardworking and passionate Events team within the Construction industry. You will be based in Auckland with opportunities to temporarily travel for work to other locations around New Zealand as events require. This is a permanent full-time position and a...

  • IT Support Engineer

    4 days ago


    Auckland City, New Zealand Actionstep Full time

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. With Team members in Auckland, the United Kingdom, the United States, Canada and Australia, we are dedicated to helping...


  • Auckland City, New Zealand Amazon Web Services New Zealand Limited Full time

    Experience with System Administration and troubleshooting with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server and associated technologies (Active Directory) - Exposure to Database Fundamentals and General Troubleshooting (tuning and optimization, deadlocks, keys, normalization) in any Relational Database Engines (MySQL, PostgreSQL, Oracle,...


  • Auckland City, New Zealand The Instillery Full time

    We instil capability and belief into businesses to transform and flourish by putting the power of the world’s best and brightest technology in your hands, at your place, at your pace. We are looking for a Onsite Support Engineer to come join us and really make a difference. This position is based in Auckland and will be supporting some of our top clients...


  • Auckland City, New Zealand SG Consulting Limited Full time

    SG Consulting is an IT consulting firm based in New Zealand, Australia, and India and the business leaders come to us when they want enduring results. We find value across boundaries, develop insights to act on, and energize teams to sustain success. We are looking for IT Clarity Support Engineer for one of our clients in Auckland, New Zealand. **Short...

  • Network Engineer

    3 weeks ago


    Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Bring a real passion for your internal customer’s needs - Competitive Base salary + Bonus + Grocery discount card + other discounts on offer - An opportunity to showcase your strong networking skills **Ready to make an impact? We’re looking for a Network Engineer reporting to our Network and Platforms Lead; working alongside a dedicated technical...

  • Ict Support Engineer

    3 weeks ago


    Auckland City, New Zealand Expert IT Group Full time

    Our Company Expert IT is a managed service provider with a reputation for delivering remote and on-site services with technical excellence. The role is based in Manukau city, Auckland but offers an opportunity to travel across New Zealand. The Role As a result of our continued growth, we are looking for a Support Engineer to join us on a permanent basis,...

  • Senior Test Engineer

    4 weeks ago


    Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Drive testing initiatives and develop capability in a supportive team - Competitive base salary + Bonus + 10% store discount + Other group discounts - Funky Ponsonby office with free parking and hybrid / flexible working **Ready to make an impact? At Woolworths NZ, we build and extend our digital and data capabilities to ensure connected customer...

  • Support Engineer

    1 week ago


    Auckland City, New Zealand Beyond Recruitment Full time

    Do what you love in a supportive environment - $70k - $80k per annum - Company car, phone & laptop **About the role** As a result of continued growth, there is a permanent opportunity for a Support Engineer to join a Managed Services Provider, based in Manukau City. This role will provide both remote and on-site support work for clients Auckland-wide. -...


  • Auckland City, New Zealand Beyond Recruitment Full time

    Permanent role - Auckland CBD - Application Support Engineer We are looking for an experienced Application Support Engineer / Systems Administrator to take the next step in their career. This is a fantastic opportunity to provide mentorship and coaching skills to junior members of the wider team. Your outgoing personality and excellent communication skills...