Support Office

1 week ago

Auckland, New Zealand Junior Adventures Group Full time

We are currently seeking a passionate and experienced Regional Operations Manager (ROM) to oversee the delivery of service excellence while growing the commercial viability of OSCAR services in the region.
As Regional Operations Manager, you will support a team of 2-3 direct reports (Senior Programme Leaders) who are regionally clustered to provide day-to-day support of their programmes.
This role will lead, manage, and develop programme teams in our sites across the lower North Island and the South Island and nurture effective relationships within our school communities. You will also be responsible for managing relationships with key school stakeholders (i.e., principals and school councils) to ensure the retention and overall longevity of our school partnerships.
Reporting to the General Manager of Operations, you will work collaboratively with ROMs across the country to develop and execute strategies that facilitate growth and continuous improvement across our portfolio.
Location of the role: Glenfield, Auckland; however, you will be managing the South Island clusters. Therefore, you'll be expected to travel when needed.
Key Functions of the role: Quality service delivery & OSCAR accreditation assessment outcomesRetention of services through operational excellenceEffective relationship managementMinimise risk and manage safety & compliance in servicesManage service delivery to achieve budgeted resultsLead and manage performance & developmentEffective utilisation of employeesEngage and retain employeesEffective relationships with schoolsEffective contract managementAbout you The successful candidate will be able to demonstrate:
Educational Leadership or Operational Experience managing across multiple regionsA track record in a similar management role within a similar sized multi-site, distributed network organisationAbility to work in a fast-paced and fun environment.A can-do attitude and willingness to lead from the frontAn ability to provide exceptional customer serviceConsiderable experience leading and managing teams to achieve visible resultsTrack record of managing compliance and reporting within a regulated industryProven experience of developing and delivering to a quality and safety agendaExperience of managing continuous improvement and changeIf you are an experienced Operations Manager, APPLY NOW Safeguarding sKids is committed to Child Protection and the safeguarding of children and young people in our care and we expect all staff to operate in a way that reflects this intent. All successful applicants will be subject to a satisfactory Police Record Check. All applicants must hold the right to work in New Zealand.

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