Technical Support Officer

19 hours ago

Auckland, New Zealand Colliers Full time

1 day ago, from Colliers International AustraliaColliers is a leading diversified professional service and investment management company. With operations in 67 countries, our 18,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients.At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.Our people are our greatest asset and we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance.Job DescriptionWe are seeking a detail-oriented and analytical Technical Support Officer to join our IT team in our waterfront Auckland CBD offices. In this role, you will be responsible for providing efficient and organised Level 1 technical support as required to our IT team. Our busy network team provide L1 and L2 support to users across NZ.The value you'll addTroubleshoot user problems, working with our automated help desk fault logging systemImaging new hardware for deployment to usersSoftware support on MS Office products and other Colliers platform productsResponding to Supplier queriesTraining staff to use Colliers system as requiredQualificationsStudying towards or have completed a bachelor's degree in computer science, Information Technology, or related fieldTechnical knowledge of computer systems, networks, and common software applicationsExcellent problem-solving and analytical skillsStrong verbal and written communication abilitiesCustomer-oriented approach with a focus on delivering high-quality supportAbility to work efficiently in a fast-paced environment and manage multiple prioritiesStrong attention to detail and commitment to continuous improvementWhat we offerAward-winning CBD premises with connectivity to multi-modal transportAccess to Commercial Bay Club, Viaduct and Wynyard Quarter precinctsWellbeing benefits and initiativesOpportunities to advance your business, technology, and creative skills to achieve your professional goalsAn inclusive and social culture with regular team eventsAdditional InformationColliers is an inclusive employer, where different perspectives, cultures, and backgrounds are celebrated. Colliers provides equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future.If you're interested in being part of an enterprising culture that empowers you to do your best work, we look forward to receiving your application.
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