Current jobs related to Call Centre Agent - Auckland - Tristram European

  • Delivery Agent

    3 days ago

    Auckland City, New Zealand NZ Post Full time

    Delivery Agent | On Call | New Lynn The new world of mail and parcel delivery means that as a Delivery Agent you'll use our sustainable e-vehicles (eg. Paxters) providing a world class service that truly meets the needs of our customers. We are looking for people with high energy and strong work ethic to help us deliver what Kiwi's really care about. This on...

  • Delivery Agent

    7 months ago

    Auckland City, New Zealand NZ Post Full time

    Delivery Agent - On Call | Waiheke - $25.75 per hour - Waiheke Island based role Once known as the ‘Postie', the new world of mail and parcel delivery means that as a Delivery Agent you would be fit and active to deliver what we are about. What a great way to interact with our customers and give them a positive experience each and every time! We are...

  • Call Centre Manager

    8 months ago

    Auckland City, New Zealand Infinitas Full time

    North Shore Location - Key role for business success. - Establish and Build the Function We have a fantastic newly created opportunity for an experienced and dynamic Call Centre Manager/Customer Service/Delivery to take charge of a market-leading brand. This role will see you lead call centre operations, for a mostly outbound operation ensuring exceptional...

  • Delivery Agent

    6 months ago

    Auckland City, New Zealand NZ Post Full time

    Delivery Agent | On-Call | Papakura Auckland - Are you an early riser? - Do you love being in the outdoors and leading a healthy lifestyle? - On call opportunity - as and when required - $25.75 per hour Once known as the ‘Postie', the new world of mail and parcel delivery means that as a Delivery Agent you are the “go to” person for customers on your...

  • Delivery Agent

    7 months ago

    Auckland City, New Zealand NZ Post Full time

    DELIVERY AGENT, ON CALL- NEW LYNN BRANCH - Are you an early riser? - Do you love being in the outdoors and leading a healthy lifestyle? - On call opportunity - as and when required - $25.75 per hour Once known as the ‘Postie', the new world of mail and parcel delivery means that as a Delivery Agent you are the “go to” person for customers on your...

  • Call Centre

    1 month ago

    Auckland, New Zealand Clmnz Full time

    Customer Service Coordinator - Mount Albert Aquatic CentreThis is a Full time jobLocation: Mount Albert, AucklandSalary: $28 – $34 per hourClassification: Call Centre & Customer ServiceRole begins late March 2025Ongoing training and developmentGreat leadership opportunityThe Mount Albert Aquatic Centre is on the hunt for a Customer Service Coordinator to...

  • Call Centre Agent

    1 day ago

    Auckland City, New Zealand Oxfam NZ Full time

    **Thanks for checking us out!** Our telephone contact centre team is an adaptive, fun, well-connected team with strong values in achieving goals with a target-orientated mindset. We work for a humanitarian aid organisation (charity) and raise funds for the phone from the public! **What's on offer?** - Salary scale - $22.83 - $24.66 per hour - Car parking...

  • Call Centre Administrator

    7 months ago

    Auckland City, New Zealand InterGroup Full time

    Are you an administrator and a bit of a character? At InterGroup, our people are real good characters who have each other’s backs every day. And we're after more characters like you to come and join us! **About the Job**: The Call Centre Coordinator will play a pivotal role in ensuring the smooth day to day operation of our Call Centre, Insurance...

  • Call Centre Consultant

    3 months ago

    Auckland City, New Zealand Rabobank Full time

    Job Overview & Purpose: Call Centre Consultant, supports AU and NZ Country Banking, Rabobank Online Savings and Advisor Services/Key Account Services strategies and clients. Provides exceptional customer service by ensuring the services provided are carried out in an accurate, timely and efficient manner. Maintaining high standards and contributing to a high...

  • Call Centre Specialist

    2 weeks ago

    Auckland, New Zealand Giltrap Group Full time

    Add expected salary to your profile for insightsWe have an exciting opportunity for a dedicated and enthusiastic Call Centre Specialist to join our team at SIXT! This role is based at our SIXT Head Office, and we have 2 part-time roles available.You will primarily be making reservations, answering customer queries and solving customer issues, as well...

  • Customer Service Representative

    3 months ago

    Auckland, New Zealand Extrastaff Full time

    Extrastaff are seeking motivated and dedicated individuals to join our Auckland team as a Customer Service Representative - Call Centre.This full-time role sits within a thriving Customer Service & Call Centre department and is being offered due to our clients increasing business demands.Key Responsibilities: Manage both inbound and outbound calls Field...

  • Administrator / Call Centre

    7 months ago

    Auckland City, New Zealand InterGroup Full time

    Are you an administrator and a bit of a character? At InterGroup, our people are real good characters who have each other’s backs every day. And we're after more characters like you to come and join us! **What's the job?** InterGroup are New Zealand's Infrastructure and Industrial Services specialists, delivering services in waste management, industrial...

  • Customer Service Representative

    3 months ago

    Auckland, New Zealand Extrastaff Full time

    Extrastaff are seeking motivated and dedicated individuals to join our Auckland team as a Customer Service Representative - Call Centre.This full-time role sits within a thriving Customer Service & Call Centre department and is being offered due to our clients increasing business demands.Key Responsibilities:Manage both inbound and outbound callsField...

  • Call Centre Supervisor

    3 days ago

    Auckland City, New Zealand Fullers360 Full time

    **About us** Fullers360 was born of a love for the Hauraki Gulf in 1981. 40 years downwind, our network unifies the entire Gulf_. _Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. Our purpose is to unify the Hauraki Gulf by bringing...

  • Call Centre Representative

    6 days ago

    Auckland City, New Zealand Programmed Full time

    Our partner is a BIG BRAND, well-known in the media and broadcasting industry. This award-winning Contact Centre hosts exciting events which require additional support to manage the increase in inbound call volumes. Weekend events are ongoing, register your interest to be selected for our next event in February, as well as ongoing weekend assignments. The...

  • Customer Engagement Representative

    6 months ago

    Auckland City, New Zealand Philip Morris International Full time

    Are you ready to #MakeHistory? At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re in the process of transforming our business and introducing products to work towards a smoke-free future. With huge change, comes huge opportunity. So, if you are the chosen one, you’ll enjoy the freedom to dream up and deliver better,...

  • One Touch Solutions Agent/club Attendant

    7 months ago

    Auckland CBD, New Zealand SOAuckland Full time

    SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore! We are currently look for amazing Talents to join our Front...

  • One Touch Solutions Agent/club Lounge Attendant

    7 months ago

    Auckland City, New Zealand SO Full time

    **Company Description** SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore! We are currently look for amazing Talents...

  • Delivery Agent

    7 months ago

    Auckland City, New Zealand NZ Post Full time

    Delivery Agent | On-Call | Auckland The new world of mail and parcel delivery means that as a Delivery Agent you'll use our sustainable e-vehicles (eg. Paxters) in providing a world class service that truly meets the needs of our customers. As we build up to our busiest time of the year, we are looking for people with high energy and strong work ethic to...

  • Call Centre And Admin Supervisor

    3 weeks ago

    Auckland, New Zealand Wilson Parking Full time

    Call Centre and Admin Supervisor - AucklandFull time, Monday - Friday, 8:30am - 5:30pm.Who we areParkMate is a division of Wilson Parking New Zealand Limited. We are the largest private parking operator delivering comprehensive car park management services nationwide. You will be joining a small, dynamic and collaborative team whilst being offered training...

Call Centre Agent

2 months ago

Auckland, New Zealand Tristram European Full time

Full TimeTristram is a privately owned automotive dealership located in Wairau Valley, Henderson, Greenlane, and Whangarei. Tristram is regarded as one of the top-performing vehicle dealerships in New Zealand. We pride ourselves on delivering a Premium Experience by providing the very best in customer service to all our clients.The RoleAs a Call Centre Agent, you will be responsible for providing exceptional customer service through inbound and outbound calls, emails, and online inquiries. Your role will involve offering accurate information on automotive services and products, troubleshooting customer concerns, and maintaining up-to-date product knowledge. You will also manage customer data in our CRM system, generate daily reports, and support lead generation activities by handling warranty renewals and service reminders. A key part of the role is ensuring a high level of customer satisfaction by addressing inquiries promptly and efficiently, striving to exceed expectations at every opportunity.Key ResponsibilitiesCustomer Support:Handle inbound and outbound calls, emails, and online inquiries from customers regarding automotive products and services.Provide accurate information and assistance on vehicle features, maintenance, warranty, and service options.Address customer concerns, troubleshoot issues, and provide timely solutions.Maintain up-to-date knowledge of our automotive products, services, and promotions.Data Entry and Documentation:Accurately record customer interactions, inquiries, and resolutions in our CRM system.Prepare reports on customer inquiries and feedback for analysis daily.Customer Satisfaction:Ensure all inbound calls are answered within 3 rings where possible.Strive to exceed customer expectations by providing exceptional service.Lead Generation:Generate leads through the database and assign in AutoPlay for Sales teams.Contact customers with warranties expiring soon to renew if required.Manage service/WOF reminders to the database and arrange bookings.Salary: $55k + Bonus OTE $90KHours: Monday to Friday 8:30am to 5:30pmAbout YouPrevious experience in customer service.Strong communication skills, both verbal and written.Proficiency in CRM systems (e.g., Salesforce, AutoPlay) and Microsoft Office Suite.Ability to handle multiple tasks and work efficiently under pressure.Detail-oriented with strong data entry and documentation skills.Excellent problem-solving skills and the ability to think quickly to resolve customer issues.Ability to work independently and as part of a team.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?Have you worked in a call centre before?Do you have customer service experience?What's your expected annual base salary?Do you have a current New Zealand driver's licence?
#J-18808-Ljbffr