Service Delivery Manager
7 days ago
Ko matou tenei – our organisationAt One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa.
We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.We are delighted to announce that we have been awarded a #2 ranking in Randstad's Most Attractive Employers in New Zealand within the IT and telecommunications sectors as well as being nominated as finalists for the 2023 Retail Employer of the Year Award.We are also proudly Rainbow Tick certified and champion diversity of thought, perspective and background.
We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whanau.Uia mai koe te patai, he aha te mea nui o tenei ao?
Maku koe e kii atu he tangata, he tangata, he tangata."If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people."Ko to turanga – your roleAs a Service Delivery Manager, you will build strong service relationships, ensuring seamless alignment between One NZ, customers, and third-party services.
With a deep understanding of your customer's business and One NZ's teams, processes, and tools, you'll drive the delivery of reliable, high-performing services that exceed expectations.Your role includes aligning resources for exceptional service outcomes, leading effective governance, and championing improvements in underperforming areas to deliver outstanding results for both the customer and One NZ.Ko to mahi – what you'll doBuild and grow relationships both internally and with the customer to deliver trust, simplicity and speed.Represent One New Zealand through onsite presence, being the key contact for service delivery opportunities.Develop and maintain a wide array of internal and external networks, proactively removing barriers to create teamwork amongst diverse groups.Establish a high-performing virtual service team with clear accountabilities.Lead the customer focus in all restorative and resolution activities in a collaborative manner, ensuring all stakeholders clearly understand the impact on the customer's services, business, and customers.Employ a strong pragmatic approach to incident and event management (24/7), particularly under pressure.Ensure that One New Zealand customer and 3rd party services and resources are all aligned to enable successful service delivery outcomes for the customer and for One New Zealand.Lead effective governance, e.g., identification and improvements for poor performing service areas.Na tou rourou - what you'll bringIdeally, you will have proven experience working in a Service Delivery role or a very similar position.You will have strong communication and relationship-building skills and be confident presenting and influencing stakeholders across large organisations.Proven track record of proactive and continual improvements in performance.Mentally strong and resilient, inspiring perseverance in others.Experience with vendor/partner level relationships.Calm and effective under pressure.Na matou te rourou – what you'll getOne New Zealand is leading the way by ensuring you can have a truly balanced life.
Most roles allow flexibility to work from home and flex your hours to enjoy work & family commitments.A fully subsidised Southern Cross health insurance cover for you and your family.4% KiwiSaver employer contribution, an extra 1% more than the statutory minimum.Laptop, unlimited data plan, market-leading cell-phone for business or personal use.Lifestyle leave where you can purchase an extra week or two of annual leave.Discounts on One New Zealand products, services, and much moreAt One New Zealand, we have a clear purpose to unlock the magic of technology to create an awesome Aotearoa.
We've got Heart, showing up as our best selves in every situation.
We have the Grit to deliver a radically better world for our customers.
We embrace the Freedom to shape the future, creating a more progressive, more inclusive Aotearoa.Joining the One New Zealand whanau will stretch you, challenge you and provide opportunities you've been seeking to expand your career.
You'll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.Tu hikitia ra, tu hapainga.
Tu hapainga, tu hikitia ra.We stand to uplift, to support and to elevate others.
#J-18808-Ljbffr
-
Service Delivery Manager
1 week ago
Wellington City, New Zealand Place Recruitment Full timeLead ICT service delivery to support business operations across the globe. - Ensure all service delivery partners deliver services to agreed contracts. - Permanent role based in Wellington, starting from $185,000 per annum. We're looking for a senior manager to lead ICT service delivery across global business units, enabling users to deliver on their...
-
Service Delivery Manager
7 days ago
Wellington City, New Zealand Consult Recruitment Full timeSeeking a Senior Service Delivery Manager for ‘Greenfields’ Opportunity in Wellington! Are you an experienced Service Delivery Manager based in Wellington? Join a dynamic team and play a key role in shaping and leading the service delivery strategy from scratch! **The Company**: Our client is a market leader in their respective industry. They design...
-
Service Delivery Manager
2 days ago
Wellington, Wellington, New Zealand This Is An It Support Group Full timeAbout Our OrganisationThis Is An It Support Group is a technology company that aims to create an awesome Aotearoa by unlocking the magic of technology. We are committed to investing in simpler and better products and services to make things even better for New Zealanders.We take pride in being ranked #2 in Randstad's Most Attractive Employers in New Zealand...
-
Service Delivery Manager
1 week ago
Wellington City, New Zealand Potentia Full timeWe have an exciting opportunity for a skilled and experienced Senior Service Delivery Manager to join our clients dynamic team on a 6-month hourly contract. As a Senior Service Delivery Manager, you will be a driving force behind our IT operations, ensuring efficiency, reliability, and continuous improvement. Your role will encompass: - Overseeing...
-
Service Delivery Manager
7 days ago
Wellington City, New Zealand Sheffield Full time**Service Delivery Manager**: Reference Number: 8356aa Location: Wellington Novus CMS is a joint venture company, with one of the shareholders being NOVUS New Zealand. Novus was introduced to New Zealand in 1978 by kiwi entrepreneurs Denis and Patricia James, the group is now one of New Zealand’s leading auto glass franchises. Almost 50 years on, the...
-
IT Service Delivery Manager
4 days ago
Wellington City, New Zealand NZ Post Full timeWellington or Auckland (Highbrook location) - Permanent Role - Assist our Service Delivery function with Technology Services **Kōrero mō te tūranga - About the role** Due to the retirement of a long-standing employee, we have a vacancy within our Data & Technology team for an IT Service Delivery Manager. As part of our Data & Technology function this...
-
IT Service Delivery Manager
10 hours ago
Wellington City, New Zealand NZ Post Full timeWellington or Auckland (Highbrook location) - Permanent Role - Assist our Service Delivery function with Technology Services Kōrero mō te tūranga - About the role Due to the retirement of a long-standing employee, we have a vacancy within our Data & Technology team for an IT Service Delivery Manager. As part of our Data & Technology function this role is...
-
Service Delivery Manager
6 days ago
Wellington, New Zealand This is an IT support group Full timeKo mātou tēnei – our organisation At One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders. We are delighted to announce that we have been awarded a #2 ranking in Randstad’s Most...
-
Service Delivery Manager
7 days ago
Wellington, New Zealand Dxc Technology Full timeJob Description:DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.People are the heart of our business.We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues.We live in more than 70 countries, speak...
-
Service Delivery Manager
2 weeks ago
Wellington City, New Zealand H2R Consulting Full time**Location**: Wellington Type: Permanent / Full Time Reference: 677136 **Responsibilities**: - Collaborate with teams (development, Infrastructure, Operations, Suppliers) to design and implement robust, scalable, and maintainable solutions. - Work closely with business stakeholders to understand customer requirements and translate them into technical...
-
Service Delivery Manager
1 week ago
Wellington City, New Zealand Capgemini Australia Full timeAbout Capgemini Capgemini is a diverse collective of more than 330,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to...
-
Public Service Delivery Manager
4 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeCompany OverviewNew Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. We work in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country.Role SummaryWe are seeking an experienced Team Leader to join our Police...
-
Service Delivery Manager
6 days ago
Wellington, New Zealand DXC Technology Full timeJob Description: DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak...
-
Service Delivery Manager Wellington
5 days ago
Wellington City, New Zealand Datacom Full timeHere at Datacom, we are transforming and continually adapting the way we work, collaborate, and create, in order to better serve our customers’ changing needs. By enhancing the way we work, we can better support our customers to achieve their business goals. Our continued commitment to deliver excellence to our customers is built around a true partnership...
-
Service Delivery Manager
7 days ago
Wellington, New Zealand Dxc Technology Inc. Full timeDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.People are the heart of our business.We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues.We live in more than 70 countries, speak multiple languages...
-
Service Delivery Manager
2 days ago
Wellington, Wellington, New Zealand Ministry Of Justice - New Zealand Full timeAbout UsWe are Te Tahu o te Ture, the Ministry of Justice in Aotearoa New Zealand. Our mission is to contribute to a fair and safe society by upholding the rule of law and supporting victims of crime.Role OverviewWe are seeking an experienced Service Delivery Manager to lead our team in delivering exceptional services to the public. As a key member of our...
-
Service Delivery Manager
2 weeks ago
Wellington City, New Zealand Silverstripe Full timeLooking for a Service Delivery Manager (SDM) role with a twist? This is not your traditional SDM role. We’re looking for someone with SDM experience and has a passion for change management. We have an awesome opportunity for you to join a great New Zealand brand and really take your career to the next level. Live outside of Wellington? Not a problem, we...
-
Service Delivery Manager
7 days ago
Wellington, New Zealand DXC Technology Inc. Full timeDXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple...
-
Ecli Manager Service Delivery
4 days ago
Wellington City, New Zealand New Zealand Government Full timeDiscover a career with purpose at MBIE Discover a career with purpose at MBIE - Are you a master of service delivery? - Do you thrive in complex environments, building relationships and driving excellence? Then this is your chance to make a real impact. - Permanent Full time, Wellington based - Salary range: $118,390 - $143,639 p.a.+ Kiwisaver + Wellness...
-
Service Delivery and Integration Manager
1 week ago
Wellington City, New Zealand HAYS Full timePermanent opportunity to lead a data team in a large govt agency. Paying up to $150,000 + KS **Your new company** Is a large government agency who play a critical role in the wellbeing of Aotearoa. With an important focus on how they work your new organisation continues developing an agile and inclusive culture. **Your new role** With exceptional...
