Sensitive Claims Contract Coordinator

2 days ago


Auckland, Auckland, New Zealand Care Waitakere Trust Full time

Henderson, Auckland | 32-40 hours per week (negotiable) | $30 per hourCARE Waitakere Trust is a not-for-profit organisation dedicated to empowering people, restoring relationships, and strengthening communities.
We provide counselling, financial mentoring, and family support to those who need it most.We are looking for an administrator who is highly accurate and detail-oriented to join our team as a Sensitive Claims Contract Coordinator.
The Sensitive Claims Service provides ACC-funded support for individuals who have experienced sexual abuse or assault.
This role requires the ability to manage sensitive information with care, efficiency, and professionalism.
This role offers opportunities for professional growth along with flexible working hours.The role involves managing ACC provider administration, handling emails, purchase orders, and system queries.
You will support therapists by coordinating onboarding, training, and vetting requirements.
You will be responsible for organising referrals and waitlists, keeping clients informed and coordinating placements.
You will manage billing and invoicing to ACC, ensuring accuracy and timeliness.
Other varied tasks may be required.We are looking for someone with at least two years of administration experience, ideally in a health, mental health, or not-for-profit setting.
Strong organisational skills, accuracy, and efficiency are essential.
Excellent written and verbal communication skills are required.
Confidence using technology and client management systems is important.
The ability to handle sensitive information with discretion and professionalism is crucial.
A commitment to te Tiriti o Waitangi and culturally responsive practice is expected.This is a meaningful role where your skills will contribute to making a real difference in people's lives.
You will be joining a great team in a supportive environment, where collaboration, mutual respect, and a shared commitment to making a positive difference are at the heart of everything we do.
We are looking for someone who enjoys working collaboratively in a flexible and dynamic environment.
The ideal candidate will be empathic, kind, and demonstrate excellent judgment, while being able to approach challenges with a thoughtful and proactive attitude.Start date is as soon as possible.
If you meet the criteria and are interested in this opportunity, we encourage you to apply.
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