Customer Service Coordinator

4 weeks ago

Auckland, New Zealand Clmnz Full time

Customer Service Coordinator - Franklin Pool and Leisure CentreAre you looking for an exciting leadership role? Would you like to work with a fun and motivating team?The Franklin Pool & Leisure Centre is on the hunt for a Customer Service Coordinator to help run our customer service team This role will commence 1st April 2025.As the Customer Service Coordinator your role and responsibilities include but are not limited to:Providing amazing customer serviceLeading and managing our customer service teamCash handling, budget monitoring, rostering, and planningSales and marketing experience is beneficial.Benefits include:Free use of the facility & staff discountsOngoing training & developmentCompetitive remuneration.Great leadership opportunityHours:Full time position, 32-40 hours per week.We run on a 7-day roster and are open early mornings, late evenings, and weekends.If this sounds like you, please apply with current CV and cover letter via this ad.Please note: You must hold a current NZ working visa to apply. We are NOT accepting overseas applicants currently (apologies for any inconvenience).Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a customer service coordinator?Do you have experience preparing work rosters?Do you have experience in administration?Do you have customer service experience?Do you have a current New Zealand driver's licence?Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)As leisure professionals, we are tasked with being leaders in our communities and custodians of venues that are the heartbeat of New Zealand.This is a responsibility we give our utmost respect, working for the last 25 years to achieve our vision of being leaders in the leisure and recreation industry.Our team from across the country works tirelessly to ensure we follow our mission in the communities we're entrusted with.
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