Technical Assistant

2 days ago


Manawatu, New Zealand Palmerston North City Council Full time

Palmerston North City Council – Manawatu CountyMake a Difference: Contribute to the development of Palmerston North City while enjoying a fulfilling career that positively impacts our community.Learning and Development Opportunities: Take your career to new heights with Learning and Development opportunities within Palmerston North City Council.Benefits: We do more than just pay you a salary too. We have awesome benefits to support you including 5 weeks annual leave and hybrid working.About the role | Ko te mahi neiWe're looking for an enthusiastic and detail-oriented Technical Assistant to join our Customer & Community Group in our Palmy Venues + Events division. In this role, you'll support the technical setup and maintenance of audio/visual (AV) equipment across various venues, including the Central Energy Trust Arena, Palmy Conference + Function Centre, and Caccia Birch House. Working closely with the Technical Officer, you'll ensure all AV equipment meets client needs, maintain technical equipment, and assist with operational duties.Based on 40 hours per week, over the 7 day period depending on events requirements. This is a flexible role that includes occasional work outside standard hours to meet event schedules.Your focus in this role will include:Setting up, operating, and maintaining AV equipment for events, ensuring it's ready to meet client specifications.Providing on-the-ground technical support and guidance to clients and event coordinators.Coordinating scheduled maintenance and repairs of AV equipment, documenting processes as needed.Supporting the venues team with technical training, ensuring other team members are familiar with AV operations.Maintaining accurate records of AV equipment, ensuring compliance with health and safety regulations.Assisting our Facilities and Event Venue Officer teams as required.Minimum Requirements:Relevant experience or training in AV technology, sound systems, projection, or similar fields.Strong customer service skills, with the ability to communicate clearly and professionally.Technical knowledge of live streaming and AV equipment setup.Proficiency in Microsoft Office, especially PowerPoint, to support client presentations.A high degree of initiative, attention to detail, and ability to work under pressure.About usPalmerston North (or as we like to call it, Palmy) is a growing, innovative and exciting city. With small city benefits and big city ambition, Palmy has secured its place on the map as a creative and exciting city, with leading innovation and developments We're proud to be a city that includes, supports, connects and uses the talents of the whole community in our pursuit to provide a connected and safe community. We're also a future-focused city who cares about enhancing our natural and built environment. Our future looks bright, it looks vibrant and progressive.What we offer:Competitive remuneration between $58,351 and $67,850, with a 3% KiwiSaver employer contribution (where eligible).5 weeks annual leave and a community service day every year.Free access to our on-site fitness equipment.Confidential counselling service.Waiata group.Various wellbeing spaces, including parents' room and wellness/prayer room; we value our employee experience.We are an Equal Employment Opportunity Employer and welcome applications from all those suitably qualified for this position.
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