Showroom Consultant – Client Support

5 days ago


Auckland, Auckland, New Zealand Kings Recruitment Full time

The Company:
Warwick Fabrics is a global leader in supplying the finest furnishing textiles and finished goods.
Their reputation for excellence is built on expert knowledge and a commitment to providing the best for their customers.

The Opportunity:
We are seeking a dynamic and polished Showroom Consultant to join the sales team at Warwick Fabrics' Mairangi Bay showroom.
Along with customer-facing responsibilities, we require someone to also provide background support to the Customer Service team and Sales functions of the company.
The Role in more detail: Provide high levels of service to all showroom visitorsWork closely with trade and their clients to fulfill their soft furnishing requirementsSend out samples to clients if requiredAssist with mood board and client selectionsBuild strong client relationships to ensure repeat businessProcess orders, follow up back orders, process creditsAnswer customer questions relating to products, availability and follow up informationProvide support to the sales team when they are out of the officeSet up new customers and update information in CRMAssist with the customer service component of the company's social media presence; Facebook, Instagram, Pinterest and LinkedIn.About You: You have a passion for interiors and design, with experience in a consultative sales role.You are bubbly and excel at building relationships and providing exceptional customer service.You are a team player with an absolute can-do attitude.You are highly organized, well-presented, articulate, able to multitask and thrive in a busy environment.Strong sales administration skills.Proficiency in the MS Office suite (Word, Excel, Outlook) and the ability to quickly learn an in-house ERP system (Intech & Pronto) are essential.Experience with social media platforms (Instagram, Meta Business Suite, Pinterest, LinkedIn) is a plus.WARNING
The team at Warwick are passionate about their business and are only seeking like-minded individuals that can share their vision in delivering customer excellence.
Don't miss this outstanding opportunity
Apply Now:
If you pride yourself on your client service skills and are looking for a new challenge, apply or contact Lisa at ****** / 09 6005155.
Please do not approach Warwick directly, as they will send your application back through Kings Recruitment.

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