Premium Luxury Goods Advisor
5 days ago
Job Summary
This part-time Sales and Service Representative position is ideal for someone passionate about jewellery and committed to delivering exceptional client experiences.
About Us
Cullen Jewellery is a leader in the luxury goods industry, committed to providing exceptional human experiences.
We're dedicated to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally.
Key Responsibilities
- Provide bespoke consultations to clients, helping them discover or design their dream pieces.
- Coordinate aftercare services consultations including resizing, repairs, and lifetime warranty claims.
- Promote Cullen Jewellery's commitment to ethical practices and community initiative.
- Perform reception duties as required, including greeting clients and managing phone calls.
- Assist in maintaining the overall presentation and upkeep of the showroom.
Requirements
- Proven experience in a sales or customer service role, ideally within the premium jewellery or retail industry.
- High attention to detail and commitment to providing exceptional client experience.
- Passion for premium jewellery and a deep understanding of ethical and sustainable practices.
- Excellent interpersonal and communication skills, with a client-centric and team-player approach.
- Ability to work effectively as part of a team to achieve common goals.
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