Technical Support Analyst

2 weeks ago


Auckland City, New Zealand Consult Recruitment Full time

CBD location + Hybrid working
- Market Leader in respective industry
- Supportive team and company benefits

Are you passionate about providing exceptional IT support and driving continuous improvement? Do you thrive in a collaborative and customer-centric environment? If so, we have an exciting opportunity for you to join our Technology & Transformation team as a Technical Support Analyst.

**About the Client**
Our client is a market leader in their field, boasting a large and complex environment which has a reputation for attracting some of the most talented technical people in the market.

**Key Responsibilities**
- Collaborating with internal teams and stakeholders to ensure timely incident resolution.
- Contributing to continuous improvement initiatives to enhance our support processes.
- Building strong relationships with end users, understanding their needs, and delivering exceptional customer outcomes.
- Maintaining effective documentation and administration processes, ensuring accurate records are retained.
- Liaising with external partners and vendors as necessary.
- Operate as a team player and ensure risks are mitigated

**Experience Required**
- Enterprise Level experience
- Customer service experience in a large, complex organisation
- L1/L2 MS 365 Support
- Proficiency in Windows 7, Citrix (preferred), MS Exchange, MS Office, Skype for Business, and Active Directory.
- Strong problem-solving skills and ability to adapt to changing priorities.
- Ability to write and maintain technical documentation as well as translate technical terms into layman terms
- A Positive attitude and willingness to learn



  • Auckland CBD, New Zealand Consult Recruitment Full time

    Are you passionate about providing exceptional IT support and driving continuous improvement? Do you thrive in a collaborative and customer-centric environment? If so, we have an exciting opportunity for you to join our Technology & Transformation team as a Technical Support Analyst. **About the Client** Our client is a market leader in their field,...

  • Technical Analyst

    1 week ago


    Wellington City, New Zealand New Zealand Government Full time

    We're looking for a new technical analyst to join our multi-disciplinary team to support the operation and maintenance of key software and data flow systems in support of the intelligence mission. Timely, insightful intelligence is essential to protecting New Zealand's sovereignty, prosperity and safety. You'll be working with problems and technologies you...


  • Wellington City, New Zealand Accident Compensation Corporation Full time

    Flexible hours + work from home options - Requirement gathering, elicitation and analysis, Business Systems Analysis - Analytical skills, Systems Implementation design and Domain consulting, scalable API, Business rules As a Technical Integration Analyst, you’ll be taking a lead in the technical analysis of integration challenges and ideas, you will work...


  • Wellington City, New Zealand BNP Paribas Full time

    TECHNICAL CHANGE ANALYST (JOB NUMBER: C D000477) The Technical Change Analyst will be responsible for the successful delivery and integration of existing client restructures, closures, new business or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution and implementation into BNP Paribas...

  • IT Support Analyst

    2 weeks ago


    Auckland City, New Zealand Clemenger Group Full time

    About Us Join Omnicom Group - New Zealand's largest group of marketing services agencies and become a key player in our dynamic, fast-paced environment. We are looking for an IT Support Analyst to join our supportive team and contribute to the success of our organisation. Working across Clemenger Group agencies and reporting to the Chief Information Officer...

  • IT Support Analyst

    18 hours ago


    Auckland City, New Zealand RWA Technology People Full time

    Work for a large Fortune 500 NYSE listed company - First point of contact for all ANZ internal users - Permanent position in South Auckland with ample free parking An exciting time for our client as they grow significantly and are needing a Desktop/IT Support Analyst to assist their people along the way. Opportunities to join our client are suitable for a...

  • Support Analyst

    2 weeks ago


    Wellington City, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in About the Role As a Support Analyst you will be responsible for providing effective and efficient client services. What you’ll do **You will be accountable for, but not limited...


  • Auckland City, New Zealand Robert Half Full time

    **The Company** Join a thriving specialised flooring company, in their search for a motivated and experienced IT Support Analyst and become part of their close-knit, collaborative team. This company embraces a dynamic work environment enriched with diverse technologies, providing ample opportunities to enhance your skills as an IT Support Analyst. **The...


  • Auckland, Auckland, New Zealand Robert Walters Full time

    Technical Business Analyst (2030880/001) Auckland, New ZealandOur client, Acrow Group, is seeking an experienced Technical Business Analyst to join their team in Auckland.An exciting opportunity to create financial and operational business intelligence solutions that enhance visibility and enable data-informed business decisions across the Group. You will...

  • Technical Analyst

    2 weeks ago


    Auckland City, New Zealand Chorus NZ Limited Full time

    **Contract: Permanent Full Time** **Where: Auckland, Hamilton and Christchurch** **We’re all about endless potential**: We’re the team in charge of empowering New Zealand’s digital future. A future few can imagine. It started with the roll-out of our once in a hundred year network. But there’s much more to come as we keep pushing what’s possible,...


  • Auckland City, New Zealand Fiserv, Inc. Full time

    **What does a successful VisionPlus Technical Analyst do at Fiserv?** As a Vision_PLUS_ SME, you will be expected to assist in the analysis and design, as well as the development, documentation and implementation of new features or new information processing systems in support of the direction set by corporate management, under the guidance of senior...


  • Auckland, Auckland, New Zealand Datacom Group Full time

    Interested in this role?Apply nowTechnical Business Analyst (Contract)Contract Auckland, New Zealand 19 Mar 2025Our purpose Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.About the Role We're looking for people that want the challenges of...


  • Auckland City, New Zealand RUSH Full time

    We are an integrated design + technology studio. We’re united by our love of technology and its potential for making lives better. Some of us are big picture thinkers, some of us creatively driven. And some of us love nothing more than deep diving into a thorny technical challenge. But we’re all human, inspired by human stories and driven by a desire to...


  • Auckland, Auckland, New Zealand Datacom Full time

    1 week ago Be among the first 25 applicantsOur purposeHere at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.About The RoleWe're looking for people that want the challenges of working in an MNC with diverse clients, high paced development using the...


  • Wellington City, New Zealand New Zealand Government Full time

    Discover a career with purpose at MBIE Discover a career with purpose at MBIE - Data and BI Analyst focused role using SQL, SSRS and Power BI - Work closely with Data Engineers - Opportunity to work in Energy and Resources sector - Permanent full-time opportunity, based in Wellington **Tēnei tūranga - About the role**: The purpose of the Senior Technical...


  • Auckland City, New Zealand Workday Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...


  • Auckland, Auckland, New Zealand Datacom Group Full time

    Interested in this role? Apply nowTechnical Business Analyst (Contract)Contract Auckland, New Zealand 19 Mar 2025Our purposeHere at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.About the RoleWe're looking for people that want the challenges of...


  • Auckland City, New Zealand Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...


  • Auckland City, New Zealand Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...


  • Wellington City, New Zealand Green Cross Health Full time

    **Junior IT Support Analyst** Access Community Health is excited to present an exciting opportunity for a graduate in information technology to join a leading provider in assisting, training and supporting system users and the operation of Access functional tools! This is a fantastic opportunity for a graduate IT Support Analyst or Customer Support Analyst...