Learner Services Support

3 weeks ago

Auckland, New Zealand Skills Consulting Group Full time

Job Category: Administration and Office Support
Ko te manu e kai ana i te miro nona te ngahere, ko te manu e kai ana i te matauranga nona te ao.
At Skills Group, we believe in empowering individuals to reach their full potential. Our whakatauki (proverb) captures our philosophy: "The bird who eats the miro berry, the forest is their domain. The bird who consumes knowledge, the (whole) world is their domain." We are on a mission to maximise human potential and create a better world. If you are passionate about making a meaningful impact, we invite you to join us.
Who is Skills Group? Skills Group is a leader in vocational training, providing educational and workforce development services for over 30 years. We offer lifelong learning pathways for individuals, organisations, and industries.
Our Specialist Trades division includes Etco, ICE, and E-tec, all focused on building industry capability and fostering a highly skilled workforce. Etco trains electricians, placing apprentices with host companies and offering courses for both apprentices and qualified electricians. ICE provides hands-on training in plumbing, gasfitting, drainlaying, and roofing. E-tec specialises in training for the electrotechnology and telecommunications sectors.
Together, we equip apprentices and professionals with the skills needed for success.
Job DescriptionThe opportunityAs a Learner Services Support, you will play a key role in the Apprentice Hub, helping apprentices in electrical, plumbing, and PGDR (Plumbing, Gas, Drainlaying, and Roofing) trades navigate their learning journeys. This role supports apprentices from their first orientation to successful program completion, ensuring excellence through proactive engagement, query resolution, and coordination with field and learning teams to enhance the apprentice experience.
Key responsibilitiesAdministration Support - Support apprentice inquiries and resource needs, track on-job assessments, and ensure all qualifications and licenses are resolved before completion.Reporting - Monitor apprentice progress, identify support needs, and prepare reports for appraisals, block courses, and escalations as required.Stakeholder Management - Build relationships and maintain clear communication with internal teams to ensure apprentices are fully supported in their learning journey.Desired Skills and ExperienceWhat you'll bringKnowledge: Familiarity with the New Zealand apprenticeship framework, especially in electrical or PGDR trades, is a plus.Customer Service: Experience in a help desk or customer service role, handling a range of queries.Technical Skills: Proficiency in SAMS, SELMA, and Microsoft Office Suite (Word, Excel, PowerPoint).Communication: Strong interpersonal skills and the ability to work with diverse teams and apprentices.Attention to Detail: High accuracy and the ability to manage data from multiple sources.Empathy and Approachability: A genuine interest in supporting apprentices and a solution-oriented mindset.At Skills, our culture is built on our values of Joy, Manaakitanga, Collab, and Bold. We believe in creating a workplace where you feel valued, supported, and empowered to grow. Along with the opportunity to work in a dynamic team supporting apprentices, you'll also enjoy a range of employee benefits:
Health and Wellbeing: Medical insurance, EAP support, and annual flu vaccinations to keep you healthy.Leave and Flexible Work: Flexible working arrangements, birthday leave, and additional bereavement leave for family.Superannuation and Financial: 5% employer contributions through SuperLife and a $500 talent referral scheme.Learning and Development: Weekly paid learning time, LinkedIn Learning access, and monthly in-house workshops.Ready to Apply?Take the first step towards shaping your future with Skills Group. Apply today and be part of a culture that values growth, collaboration, and innovation.

#J-18808-Ljbffr

  • Yoobee - Learner Success Coordinator

    6 months ago

    Auckland City, New Zealand UP Education Full time

    **Who we are**: At Yoobee Colleges, we believe learning should be defined by the exceptional. New Zealand’s largest specialist creative and technology college; we’ve been fuelling the creative and tech industries for over 30 years with talented Animators, Filmmakers, Designers, Techies, and Game Developers. We offer online delivery, alongside our...

  • Learner Success Coordinator

    6 months ago

    Auckland CBD, New Zealand UP Education Full time

    Join a rapidly growing and well-established college with a 25-year presence - Ongoing commitment to your training and professional development - Rewarding environment that empowers international students and helps shape their future. **Role type: Permanent, Full-time** At UP Education, we believe that learning should be defined by the exceptional! For over...

  • Teacher Working With Supported Learners With Orrs Funding

    4 weeks ago

    Auckland, New Zealand Henderson High School Full time

    Teacher working with supported learners with ORRS fundingFull time, PermanentSecondary (Years 7–15) / wharekura, Certificated teacherSubjects: English, Health and Physical Education, Learning Languages, Mathematics and Statistics, Science, Social Sciences, Technology, Te Reo Maori, The ArtsWe are a high-performing, multi-cultural school looking to welcome...

  • Team Lead

    4 days ago

    Auckland City, New Zealand Yoobee Full time

    **About the role**: You will guide, coach and mentor a team highly skilled Learner Success professionals to ensure they are supported within their current roles. With an uncompromising focus on equitable outcomes for our diverse range of learners, your passion for the team and their student’s success will be your driving force. We are looking for a Team...

  • Registry Officer And Student Services Support

    4 weeks ago

    Auckland, New Zealand Solomon Group Full time

    Registry Officer and Student Services SupportSolomon Group is a leading Tertiary Education Provider, who have been servicing the needs of communities for 25 years by preparing students for employment in a wide range of different careers and industries.Our vision is to inspire and enable people to develop the skills they need to succeed in work and in life....

  • Teacher Of English

    2 weeks ago

    Auckland, New Zealand Buscojobs Full time

    Employer: British CouncilLocation: KoreaNumber of Positions: 5Job Type: Fixed Term ContractRole Purpose:To provide learners with a rewarding and stimulating English language learning experience.To promote and ensure quality teaching and effective learning of English.To support the wider aims of the British Council and its cultural relations...

  • Teacher Of English

    3 days ago

    Auckland, New Zealand Buscojobs Full time

    Employer: British CouncilLocation: KoreaNumber of Positions: 5Job Type: Fixed Term ContractRole Purpose:To provide learners with a rewarding and stimulating English language learning experience.To promote and ensure quality teaching and effective learning of English.To support the wider aims of the British Council and its cultural relations...

  • Day Service Support Worker

    7 months ago

    Auckland City, New Zealand Presbyterian Support Northern Full time

    **Kia ora! **Great opportunity to use your creativity and flair to prepare and run interactive activities in a group setting. **Ko mātou tēnei** I This is Us** We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, providing critical health and social services on a...

  • Learning Support Coordinator

    7 days ago

    Auckland, New Zealand Edmund Hillary School Full time

    Certificated teacher, General, Special education needs coordinator (SENCO)English, Health and physical education, Learning languages, Mathematics and statistics, Science, Social sciences, Technology, Te reo Maori, The artsPassionate about making a difference in our culturally dynamic schools?The successful applicant will work across Edmund Hillary School and...

  • Learning Support Coordinator

    3 weeks ago

    Auckland, New Zealand Huapai District School Full time

    Primary and intermediate (Years 1–8) / kura tuatahi, Certificated teacherEnglish, Health and physical education, Learning languages, Mathematics and statistics, Science, Social sciences, Technology, Te reo Maori, The artsWe have an exciting opportunity for a full-time learning support coordinator to join Huapai District School at the start of term 1, 2025....

  • Learning Support Coordinator

    1 week ago

    Auckland, New Zealand Pukekohe Hill School Full time

    Primary and intermediate (Years 1–8) / kura tuatahi, Other senior leadershipEnglish, Health and physical education, Learning languages, Mathematics and statistics, Science, Social sciences, Technology, Te reo Maori, The arts1MUWe are seeking a passionate and skilled practitioner to join our kura as a learning support coordinator. This full-time position...

  • Learning Support Coordinator

    1 week ago

    Auckland, New Zealand Pukekohe Hill School Full time

    Primary and intermediate (Years 1–8) / kura tuatahi, Other senior leadershipEnglish, Health and physical education, Learning languages, Mathematics and statistics, Science, Social sciences, Technology, Te reo Maori, The arts1MUWe are seeking a passionate and skilled practitioner to join our kura as a learning support coordinator. This full-time position...

  • Learning Support Coordinator

    3 weeks ago

    Auckland, New Zealand Riverhead School Full time

    Primary and intermediate (Years 1–8) / kura tuatahi, Certificated teacherEnglish, Health and physical education, Learning languages, Mathematics and statistics, Science, Social sciences, Technology, Te reo Maori, The artsSadly, our amazing learning support coordinator is retiring, and so we are seeking an experienced practitioner who is passionate and...

  • Learning Support Coordinator

    3 days ago

    Auckland, New Zealand Riverhead School Full time

    Primary and intermediate (Years 1–8) / kura tuatahi, Certificated teacherEnglish, Health and physical education, Learning languages, Mathematics and statistics, Science, Social sciences, Technology, Te reo Maori, The artsSadly, our amazing learning support coordinator is retiring, and so we are seeking an experienced practitioner who is passionate and...

  • Up Education

    6 months ago

    Auckland City, New Zealand UP Education Full time

    In a world where change happens faster with each new day, education forges pathways for the future. At UP Education, we are on a mission: to elevate and empower people to unlock their potential. Known for our agility, and responsiveness to the changing world, UP Education has launched a proprietary online learning platform to meet the growing needs of...

  • Service Coordinator

    1 month ago

    Auckland, New Zealand Presbyterian Support Northern Full time

    Presbyterian Support Northern – Auckland, North IslandWe believe that everyone should be able to actively contribute to their community and thrive. We are a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and...

  • Learning Support Assistant

    1 month ago

    Auckland City, New Zealand Auckland University of Technology Full time

    AUT Refugee Education Centre requires a learning support assistant to work across a range of age groups and learning sections, assisting in classrooms with either adult or mainstream education (school-age) learners. We are seeking compassionate and skilled Learning Support Assistants to join AUT's Refugee Education Centre. This rewarding role focuses on...

  • Kaiako - Literacy & Numeracy Support Services

    6 months ago

    Auckland City, New Zealand Te Wānanga o Aotearoa Full time

    **Make a difference in lives, through education and empowerment.**: - **Permanent, full-time (37.5 hours per week), located in Auckland.**: - ** Free health and life insurance, generous leave provisions plus additional leave based on length of service, free car parking.** **About us** Te Wānanga o Aotearoa (TWoA) is New Zealand’s second largest...

  • Learning Support Teacher

    1 week ago

    Auckland, New Zealand Henderson High School Full time

    Certificated teacher, Secondary (Years 7–15) / wharekura, Certificated teacherSubjects: English, Health and physical education, Learning languages, Mathematics and statistics, Science, Social sciences, Technology, Te reo Maori, The artsWe are a high-performing, multi-cultural high school looking to welcome an enthusiastic, caring teacher to work with our...

  • Media Campaign Support

    6 months ago

    Auckland City, New Zealand oOh! Full time

    **Work options**: Hybrid **Who we are**: We are a leading operator in Australia and New Zealand’s fast-growing Out Of Home advertising industry and our purpose is to make public spaces better! As an ASX listed company with 800+ team members, we create deep engagement between people and brands through Unmissable location-based media solutions that inform,...