Onboarding Specialist
4 weeks ago
Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. Join our pioneering team and launch your career to new heights PEOPLE & CULTURE Rocket Lab's People & Culture team is responsible for looking after our most valuable asset: our people. Across our global teams, the People & Culture team supports our people and departments across recruitment, new staff orientation, compensation, learning and development. They make sure our growing and diverse global team is supported and capable of delivering our projects and customer's missions, and they're responsible for supporting their development, nurturing their skills and talent, and retaining the world-class people already on our team. ONBOARDING SPECIALIST - TEMPORARY As part of a diverse and hardworking team of specialists you will support the relationship between when a candidate signs an offer letter to their first day. This involves managing a mix of virtual and onsite candidates to support the entire onboarding experience such as maintaining a pre-hire portal, all pre-hire communications and onboarding presentation. This individual will ensure we are meeting ITAR and I-9 requirements and attend all onboarding meetings. WHAT YOU'LL GET TO DO: Support the design onboarding from start to finish for specific domestic locations. Support pre-hire communication approach from when offer is signed through employee's first day as defined by the manager. Manage onboarding inquiries via the standard ticketing system to ensure metrics are captured that are associated with onboarding. Suggest methods to update, simplify, or enhance processes, procedures, and technologies. Manage virtual ITAR document verification across all locations. Support all tasks assigned by the Onboarding Manager. Manage I-9 document verification and processing for specific location. YOU'LL BRING THESE QUALIFICATIONS: 4+ years of HR experience. Experience onboarding in Workday. Experience using Workday as a HRIS. Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Experience supporting onboarding for multiple locations. Experience crafting and managing pre-hire communications. Experience managing I-9 federal compliance requirements. Excellent written and verbal communication skills. Excellent presentation skills. Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion. ADDITIONAL REQUIREMENTS: Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus. Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing. Must be physically able to commute to buildings. Occasional exposure to dust, fumes and moderate levels of noise. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one component of our total rewards package at Rocket Lab. Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO & a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company's discretion. Base Pay Range (CA Only): $25 — $38 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Biow at ******. This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days. FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY: For security reasons background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations. Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. #J-18808-Ljbffr
-
Onboarding Specialist
6 months ago
Auckland City, New Zealand Give A Grad A Go Full timeSalary of $57,000 + KiwiSaver Contributions - Well structured onboarding and training programs - Hands on training and support **Are you looking for a role in a rewarding not for profit?** **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to...
-
Onboarding Specialist
3 weeks ago
Auckland, New Zealand Asb Bank Full timeHere at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies.Our Onboarding Specialists are focused on leading the onboarding process for...
-
Customer Onboarding Specialist
4 weeks ago
Auckland, New Zealand Alter Global Full timeAbout the roleOur Onboarding team is growing! We're looking for our second Customer Onboarding Specialist to join our team as we scale globally.As an Onboarding Specialist at Halter, your focus will be on implementing our onboarding experience for our customers, a key element in delivering value through every step of the customer journey. You are fundamental...
-
Customer Onboarding Specialist
2 months ago
Auckland, New Zealand Alter Global Full timeAbout the roleOur Onboarding team is growing! We're looking for our second Customer Onboarding Specialist to join our team as we scale globally.As an Onboarding Specialist at Halter, your focus will be on implementing our onboarding experience for our customers, a key element in delivering value through every step of the customer journey. You are fundamental...
-
Customer Onboarding Specialist
2 months ago
Auckland, New Zealand Alter Global Full timeAbout the role Our Onboarding team is growing! We're looking for our second Customer Onboarding Specialist to join our team as we scale globally.As an Onboarding Specialist at Halter, your focus will be on implementing our onboarding experience for our customers, a key element in delivering value through every step of the customer journey. You are...
-
Onboarding Specialist
4 weeks ago
Auckland, New Zealand Rocket Lab Usa Full timeRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has...
-
Customer Success Specialist
6 months ago
Auckland City, New Zealand Give A Grad A Go Full timeSalary of $57,000 + KiwiSaver Contributions - Well structured onboarding and training programs - Hands on training and support **Are you looking for a role in a rewarding not for profit?** **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to...
-
Customer Success Specialist
4 weeks ago
Auckland, New Zealand Fergus Software Limited Full timeCustomer Success Specialist About Us:We're a Series B global B2B SaaS business with offices in New Zealand (HQ), Australia, and the UK and are on a mission to help Tradies around the world get complete clarity and control over their business. We really do transform and improve our customers' lives for the better, giving back time and providing smart insights...
-
Customer Success Specialist
1 month ago
Auckland, New Zealand Fergus Software Limited Full timeCustomer Success Specialist About Us:We're a Series B global B2B SaaS business with offices in New Zealand (HQ), Australia, and the UK and are on a mission to help Tradies around the world get complete clarity and control over their business. We really do transform and improve our customers' lives for the better, giving back time and providing smart insights...
-
Customer Success Specialist
3 weeks ago
Auckland, New Zealand Fergus Software Limited Full timeCustomer Success Specialist About Us:We're a Series B global B2B SaaS business with offices in New Zealand (HQ), Australia and the UK and are on a mission to help Tradies around the world get complete clarity and control over their business. We really do transform and improve our customers' lives for the better, giving back time and providing smart insights...
-
Platform Support
6 months ago
Auckland City, New Zealand ArchiPro Full time**About ArchiPro** ArchiPro is an innovative online platform connecting homeowners, builders, and architects with trusted building professionals and quality products. With our seamless matching system, we aim to revolutionise the way people build and design their homes. **About the Role** We are currently seeking highly skilled and motivated Platform...
-
Customer Success Specialist
3 weeks ago
Auckland, New Zealand Fergus Software Limited Full timeCustomer Success SpecialistAbout Us:We're a Series B global B2B SaaS business with offices in New Zealand (HQ), Australia and the UK and are on a mission to help Tradies around the world get complete clarity and control over their business. We really do transform and improve our customers' lives for the better, giving back time and providing smart insights...
-
Clinician Engagement Specialist
3 days ago
Auckland, New Zealand Lumino Dental Limited Full timeSite Location: Auckland Support Office - OpsCompany DescriptionAt Abano Healthcare, we're not just shaping smiles—we're shaping the future of oral healthcare across Australasia! With a strong presence in over 270 locations and a network of 750+ clinical partners, we support well-known brands like Lumino The Dentists, Maven Dental, and 1300 Smiles. Our...
-
Clinician Engagement Specialist
7 days ago
Auckland City, New Zealand Abano Healthcare Full time**Company Description** At Abano Healthcare, we’re not just shaping smiles—we’re shaping the future of oral healthcare across Australasia! With a strong presence in over 270 locations and a network of 750+ clinical partners, we support well-known brands like Lumino The Dentists, Maven Dental, and 1300 Smiles. Our mission? To provide top-tier dental...
-
Security Specialist
2 months ago
Auckland, New Zealand Kordia Limited Full timeSecurity (Information & Communication Technology)Are you passionate about safeguarding and protecting organizations from evolving cyber threats? We are seeking a skilled Cyber Security Specialist to join our Security Operations team, specializing in Microsoft Sentinel.Ko ta matou mahi - About the roleThe Cyber Security Specialist is a subject matter expert...
-
Customer Support Specialist
4 weeks ago
Auckland, New Zealand Rave Build Management Ltd Full timeRave is a Hamilton based company that started in 2008, our mission is to empower Kiwi builders with end-to-end software solutions that streamline their construction processes and improve their workflows. Over the years, our company has grown and evolved, but our core values have remained the same: putting our clients first and striving to streamline...
-
Customer Support Specialist
4 weeks ago
Auckland, New Zealand Rave Build Management Ltd Full timeRave is a Hamilton based company that started in 2008, our mission is to empower Kiwi builders with end-to-end software solutions that streamline their construction processes and improve their workflows. Over the years, our company has grown and evolved, but our core values have remained the same: putting our clients first and striving to streamline...
-
IT Applications Specialist
6 months ago
Auckland City, New Zealand JACOBS DOUWE EGBERTS Full timeIT Applications Specialist - Information Technology - Auckland - Full-time - New Zealand You will be based across our head office and our factory in East Tamaki. Are you up for this challenge? In this role, you will: - Acts as the key liaison across the business units, the information technology teams, and external IT partners. - Develops a deep...
-
Talen Acquisition Specialist
6 months ago
Auckland City, New Zealand Yashili NZ Dairy Co Ltd Full timeDo you thrive in a fast-paced environment where every day brings new challenges and rewards? If so, we want you to join our team as a Talent Acquisition Specialist in Pokeno, Waikato. **Who are we?** We are a dynamic and forward-thinking company dedicated to driving innovation and excellence in our industry. As a leading organization in infant formula, we...
-
Talent Specialist
2 weeks ago
Auckland, New Zealand Beststart Full timeTalent Specialist - International RecruitmentAbout Us:At BestStart, we're proud to be leaders in early childhood education, providing high-quality and award-winning childcare for infants, toddlers, and preschoolers. Our commitment to making a difference in young lives fuels our passion and drives our success. We're passionate about nurturing young minds, and...