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Thai takeaway shop manager

2 months ago

Manukau City, New Zealand Jamjuree Limited Full time

Requirements

 At least 3 years of work experience at the management level in any industry, including as an assistant manager
 At least a related NZ Register Diploma Level 5 qualification such as Hospitality Management or Business Administration (this can also be management in any field) may substitute for the experience
 Must have knowledge of Thai food ingredients as we take food allergies seriously

Job Description

 Operational Management: Supervise and coordinate the daily activities of the takeaway shop, including opening and closing procedures, order management, and ensuring smooth service flow during peak hours.
 Menu Oversight: Collaborate with chefs to maintain an authentic and diverse Thai menu, develop new dishes and menus, and ensure all dishes meet quality standards.
 Customer Service: Provide exceptional customer service by managing the front-of-house, addressing customer inquiries, resolving complaints, and ensuring a positivecustomer experience.
 Staff Supervision: Recruit, train, and manage the performance of staff, including kitchen and front-of-house teams. Organize work schedules and assign duties to ensure efficient operations.
 Inventory and Stock Management: Monitor inventory levels, order supplies and ingredients, and manage stock rotation to minimize waste and ensure freshness.
 Financial Management: Oversee cash handling, daily sales reports, and financial transactions. Manage budgets and control costs to maximize profitability.
 Health and Safety Compliance: Ensure the shop meets all health, safety, and hygiene standards, including food safety regulations, cleanliness, and proper maintenance of equipment.
 Supplier Relations: Manage relationships with suppliers, negotiate pricing, and ensure timely delivery of high-quality ingredients and supplies.
 Promotion and Marketing: Develop and implement local marketing strategies to attract and retain customers, including promotions, special offers, and communityengagement initiatives.
 Quality Control: Consistently evaluate the quality of food and service, and make improvements where necessary to enhance customer satisfaction.
 Policy Implementation: Enforce company policies and procedures to maintain consistency in operations and service delivery.

Other Details

 This is a full-time and permanent position
 Wage payment is $29.66 per hour, and you will be paid weekly
 Holiday pay and sick leave will be paid according to the law
 You will be working at Shop 5, 615 Great South Road, Manukau 2104
 We are open from Monday to Sunday 10.30 am â 9.30 pm.
 You will work according to a roaster 5 - 6 days each week with a guarantee of 30 hours (a maximum of 48 hours)

Please note that applicants for this position should have NZ citizenship/residency or a valid NZ work visa.
If you would like to join our team, please submit your information via platform. If you have any questions, please contact us via .