Thai Takeaway Shop Manager
5 months ago
**Requirements**:
- At least 3 years of work experience at the management level in any industry, including as an assistant manager
- At least a related NZ Register Diploma Level 5 qualification such as Hospitality Management or Business Administration (this can also be management in any field)
may substitute for the experience
- Must have knowledge of Thai food ingredients as we take food allergies seriously
- **Operational Management**: Supervise and coordinate the daily activities of the takeaway shop, including opening and closing procedures, order management, and ensuring smooth service flow during peak hours.
- ** Menu Oversight**: Work closely with chefs to maintain an authentic and diverse Thai menu, ensuring all dishes meet quality and presentation standards.
- ** Customer Service**: Provide exceptional customer service by managing the front-of-house, addressing customer inquiries, resolving complaints, and ensuring a positive
customer experience.
- **Staff Supervision**: Recruit, train, and manage the performance of staff, including kitchen and front-of-house teams. Organize work schedules and assign duties to ensure efficient operations.
- ** Inventory and Stock Management**: Monitor inventory levels, order supplies and ingredients, and manage stock rotation to minimize waste and ensure freshness.
- **Financial Management**: Oversee cash handling, daily sales reports, and financial transactions. Manage budgets and control costs to maximize profitability.
- **Health and Safety Compliance**: Ensure the shop meets all health, safety, and hygiene standards, including food safety regulations, cleanliness, and proper maintenance of equipment.
- **Supplier Relations**: Manage relationships with suppliers, negotiate pricing, and ensure timely delivery of high-quality ingredients and supplies.
- **Promotion and Marketing**: Develop and implement local marketing strategies to attract and retain customers, including promotions, special offers, and community
engagement initiatives.
- **Quality Control**: Consistently evaluate the quality of food and service, and make improvements where necessary to enhance customer satisfaction.
- **Policy Implementation**: Enforce company policies and procedures to maintain consistency in operations and service delivery.
**Other Details**
- This is a full-time and permanent position
- Wage payment is $29.66 per hour, and you will be paid weekly
- Holiday pay and sick leave will be paid according to the law
- You will be working at Shop 5, 615 Great South Road, Manukau 2104
- We are open from Monday to Sunday 10.30 am - 9.30 pm.
- You will work according to a roaster 5 - 6 days each week with a guarantee of 30 hours (a maximum of 48 hours)
Please note that applicants for this position should have NZ citizenship/residency or a valid NZ work visa.
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