Housekeeping Coordinator

2 weeks ago

Auckland, New Zealand Hilton Worldwide, Inc. Full time

Job Description Housekeeping Coordinator (
Job Number: HOT0B1LH)Work LocationsHilton Auckland Hotel
Princes Wharf
147 Quay Street
Auckland 1010
About Hilton Auckland Our nautically-inspired hotel sits on the end of Princes Wharf, home to a wide variety of fine shops, restaurants, and bars. Hilton Auckland offers the most spectacular harbour views and features 187 stylish guest rooms, renowned One Hat restaurant FISH, iconic Bellini Bar and seven conference spaces.
About the Role We are looking for a full-time Housekeeping Coordinator to become part of our Housekeeping team at Hilton Auckland. You will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel to deliver an excellent stay experience for all our guests. This is a physical role for someone who enjoys hardworking, has an eye for detail, a positive attitude and the ability to lead teams.
Do you have a passion for delivering excellent Guest and Team Member experiences along with a love for orderliness and cleanliness? We would love to hear from you
What will I be doing? This role involves: Back of house coordination such as stocking, key & boards distribution, allocationsCoordination with supervisors for room release and meeting arrivalsAllocate work duties to Team MembersPerform routine inspections of all check out rooms and spot checks of all occupied roomsReport and follow up on any maintenance defects or other issuesInspect, routinely, service areas, storerooms and corridorsSchedule and supervise deep cleaning and any other projectsManage and train Room Attendants and other Team Members to ensure their performance is to the standards requiredManage, efficiently, stock control and the maintenance of equipmentProvide excellent Guest service, including VIP and other special requirementsEnsure the adherence to hotel brand standards at all timesWhat are we looking for? 1+ year experience in a similar role within a 5-star hotel environmentProficiency with computers - Microsoft Office Excel, ONQExperience with allocationsKnowledge of chemicals and ability to train team members on their product knowledgeA friendly and outgoing personality with a proactive, "can do" approachWell organised and attention to detailPhysically fit to perform the roleFlexible availability with working on weekends and during holidaysAs a Hilton team member you can expect to receive: Team member and Friends & Family discount on global Hilton room ratesDiscounts of up to 25% on products and services in participating Hilton outletsAccess to Hilton University training, offering more than 2500 learning programsAccess to an Employee Assistance Program (EAP)Complimentary staff meals whilst on dutyLaundered dry cleaning servicesWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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