Housekeeping Supervisor

5 months ago

Auckland CBD, New Zealand Nesuto New Zealand Ltd Full time

**Housekeeping Supervisor**

NESUTO STADIUM HOTEL AND APARTMENTS

At Nesuto we focus on the development of team members that are a part of a bigger picture. Our team do not simply deliver service, we provide memorable experiences for all our guests and residents.

We have a great opportunity for a hands-on Housekeeping Supervisor to join our growing team. The role offers:

- The opportunity to work from a great CBD location next to Spark Arena
- Free parking in the CBD when on shift
- Heavily discounted rates on hotel stays for you, your friends and family across New Zealand and Australia
- Wellness program provided to all team
- The opportunity to work with a growing brand across New Zealand and Australia
- **The role involves**:_
- Availability to work over the weekends and public holidays as required.
- Overseeing the daily activities of the housekeeping department liaising with Housekeeping Manager, Room Attendants, Front Desk and Maintenance teams.
- Acting as the Housekeeping Manager in their absence.
- Ensure all team adhere to policies and procedures relating to cleaning standards, fire, hygiene, health and safety.
- Complete room audits in line with company policy and maintain records of audit scores.
- Ensure all VIP reservations and requests are dealt with professionally and to the highest standard.
- To maintain an acceptable level of stock on hand and to place orders as efficiently as possible.
- Assist with induction of new team members and training of property/organisational processes.
- Report any health and safety issues, faults, repairs, thefts, cleaning needs and accidents to the Housekeeping Manager.
- Provide effective leadership, management, training, motivation and development of all team members.
- Conduct daily housekeeping briefings with the housekeeping team in absence of Housekeeping Manager.
- **The ideal applicant will be**:_
- **Charismatic**... We love building relationships and providing support.
- We encourage our team to allow their personality to shine through._
- **Intuitive**... We anticipate what to do and how to act.
- We know what our clients need before they have to ask._
- **A Leader**... We are all leaders in our business.
- We empower our team to act in the best interest of our team, our guests and the business._
- **Organised**... We empower our team to coordinate their department and make decisions.
- An eye for detail is a must._
- **Positive**... We come to work with a great attitude and a solution focused mindset.
- We love what we do and show true passion._
- Proven experience in a housekeeping supervisory role
- 2+ years hotel housekeeping experience
- Superb communication skills

Applicants must have a valid visa or be eligible to work in New Zealand.

It is an amazing time to get on board and join our team. If you think you fit the bill... what are you waiting for?

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Shift work
- Weekend availability

Ability to commute/relocate:

- Auckland CBD, Auckland: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Housekeeping supervisor: 1 year (preferred)

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