Client Service Manager
4 weeks ago
Management (Manufacturing, Transport & Logistics) Full time Add expected salary to your profile for insights Client Services Manager (CSM) – AucklandCan you think on your feet? Enjoy variety and can work with an amazing team?Kia haumaru ai tatou katoaWe're FIRST Security, New Zealand's market leader in protective security. Our team set us apart from the rest delivering great customer service throughout New Zealand and Australia.This exciting role sees us seeking an experienced Client Services Manager for our Tamaki Makaurau (Mt Wellington - Auckland) Branch, a key role in our organisation.You will champion customer-centric service and have a proven skill set to multitask. This role plays a vital role in enhancing our customer's experience, transforming the relationship into that of a service provider to a service partner, building trust and mutual understanding between the two organisations.This is an exciting role where no 2 days are the same. You will manage a portfolio of clients around Auckland and ensure that they are receiving the best possible service. Along with this you will be responsible for managing and maintain a team of officers who will work across your portfolio at the clients sites.About the role – you will be: Managing the daily activities of your clients while driving financial performance for the businessActing as first point of support, escalation & response with key clientsBe our customers "Champion" within First Security, ensuring that internal stakeholders understand our customer's needs and are aligned to deliver on our commitments.Providing leadership through people and working collaboratively end to end as one team.You will have a strong sense of commercial acumen - Creating strategic plans to ensure delivery and budgets are met and clients expectations are exceeded.Being out and about in the field, ensuring your team are motivated and delivering for your clients.Creating strong working relationships with both internal and external partners with the common goal to excellenceCompiling quality assurance, incident and other reports as requiredWhat we can offer you: Market Leading Salary + Company VehicleRoster will be derived from business needs – this is not strictly a Monday-Friday, 9-5 role.Full access to First Security's 'Perks' program with extensive discounts across a wide range of retailers, petrol and grocery.Strong company focus on training and development – How can we help you grow?Ongoing support, Welfare checks and a positive culture on Health and Safety to ensure you and your team go home to your Whanau.Full Access to EAP and Support services, including confidential counselling and financial budgeting services for both yourself and your family. Discounted petrol for your familyWhat you will bring: 2+ years leadership experience in a dynamic environment2+ years in a client service or client facing role.Experience in the service industryWell-developed interpersonal negotiating skills with a flexible and adaptable approach to managementDemonstrated aptitude in customer service and ability to communicate effectively at all levels within the customer organizationHigh levels of computer literacy and the ability to create professional reportsHave a current COA or the ability to gain oneMust have a full Drivers LicenceAbility to pass a Ministry of Justice Criminal Convictions checkWorking with First Security also gives you full access to our employee benefits program including retail, insurance and subscription discounts.If you are looking for your next challenge and enjoy leading teams then click apply nowApplicants must be NZ residents or citizens, and due to the nature of the role, will have to undergo checks such as criminal conviction and credit checks. Your application will include the following questions: How many years' experience do you have as a client services manager? Which of the following statements best describes your right to work in New Zealand? What's your expected annual base salary? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. What can I earn as a Client Services Manager
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Client Service Manager
2 months ago
Auckland, New Zealand Prorecrutementnz Full timeWe are seeking a Client Service Manager to join a company based in Auckland .In this role, you will report directly to the Manager and be responsible for the following: Planning, administering, and reviewing customer services and after-sales services while maintaining strong customer relations.Developing and reviewing policies, programs, and procedures...
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Client Service Manager
2 months ago
Auckland City, New Zealand prorecrutementnz Full timeWe are seeking a Client Service Manager to join a company based in Auckland. In this role, you will report directly to the Manager and be responsible for the following: - Planning, administering, and reviewing customer services and after-sales services while maintaining strong customer relations. - Developing and reviewing policies, programs, and procedures...
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Client Service Manager
2 months ago
Auckland - other, New Zealand prorecrutementnz Full timeWe are seeking a Client Service Manager to join a company based in Auckland . In this role, you will report directly to the Manager and be responsible for the following: Planning, administering, and reviewing customer services and after-sales services while maintaining strong customer relations. Developing and reviewing policies, programs, and procedures...
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Client Service Manager
4 weeks ago
Auckland, New Zealand First Security Full timeManagement (Manufacturing, Transport & Logistics) Full time Add expected salary to your profile for insights Client Services Manager (CSM) – Auckland Can you think on your feet? Enjoy variety and can work with an amazing team? Kia haumaru ai tatou katoa We're FIRST Security, New Zealand's market leader in protective security. Our team set us apart from the...
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Client Service Manager
4 weeks ago
Auckland, New Zealand First Security Full timeManagement (Manufacturing, Transport & Logistics) Full time Add expected salary to your profile for insights Client Services Manager (CSM) – AucklandCan you think on your feet? Enjoy variety and can work with an amazing team?Kia haumaru ai tatou katoaWe're FIRST Security, New Zealand's market leader in protective security. Our team set us apart from the...
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Client Service Manager
4 weeks ago
Auckland, New Zealand First Security Full timeManagement (Manufacturing, Transport & Logistics)Full timeAdd expected salary to your profile for insightsClient Services Manager (CSM) – Auckland Can you think on your feet? Enjoy variety and can work with an amazing team? Kia haumaru ai tatou katoa We're FIRST Security, New Zealand's market leader in protective security. Our team set us apart from the...
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Client Services Manager
3 months ago
Auckland City, New Zealand Restoration Pros Limited Full time**Restoration Pros Limited **is a leading provider of property restoration services, specialising in restoring residential and commercial properties. We are committed to delivering high-quality solutions and are looking for a detail-oriented **Client Service Manager **to join our team and help ensure smooth operations across our office and field services,...
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Client Support Officer
3 weeks ago
Auckland, New Zealand Public Service Enterprise Group Full time**Job Title:** Client Support Officer **Company:** Public Service Enterprise Group **Location:** Hamilton, Waikato, NZ **Job Type:** Part-Time **Seniority Level:** Associate Level **Years of Experience:** 4 years **Job Description:** Public Service Enterprise Group is committed to providing exceptional support to our diverse clientele.We seek a dynamic and...
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Client Support Officer
4 weeks ago
Auckland, New Zealand Public Service Enterprise Group Full time**Job Title:** Client Support Officer **Company:** Public Service Enterprise Group **Location:** Hamilton, Waikato, NZ **Job Type:** Part-Time **Seniority Level:** Associate Level **Years of Experience:** 4 years **Job Description:** Public Service Enterprise Group is committed to providing exceptional support to our diverse clientele.We seek a dynamic and...
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Client Investment Services Manager
1 week ago
Auckland, New Zealand Craigs Investment Partners Limited Full timeWe have an exciting opportunity for a Client Services Manager to join our Operations team. Reporting to the Head of Operations, this is a permanent role based at our Head Office in Tauranga, so would suit someone who is keen to move to the Bay of Plenty.Our Client Services team is an integral part of Craigs Investment Partners (CIP) Operations team. CIP...
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Client Services Manager
5 months ago
Auckland City, New Zealand Medcall Full timeDriving excellence in services for our clients - Recruiting support staff / care team - Promoting our services, accepting and responding to new referrals Care on Call (NZ) Limited is a company who places our staff, clients and services at the centre of all we do. We are contracted to provide a variety of support; home management, social connectivity,...
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Client Manager
2 weeks ago
Auckland, New Zealand Perpetual Guardian Full timeClient ManagerApplication Deadline: 6 December 2024Department: Branch Network Employment Type: Permanent - Full TimeLocation: Remuera Branch Reporting To: Loni SupkaranDescriptionThis is an entry-level position involving professional management and growth of a profitable client base on behalf of the company and as part of the team based in Remuera. Reporting...
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Client Manager
4 weeks ago
Auckland, New Zealand Ticketmaster Full timeTHE TEAM The Support and Operations team are responsible for the delivery of exceptional ticketing service to clients (Venue & Promoter) through the effective management of client requirements. Working closely and collaboratively with both clients and internal stakeholders ensuring systems and processes are delivered to ensure not only a positive client...
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Client Manager
4 weeks ago
Auckland, New Zealand Ticketmaster Full timeTHE TEAM The Support and Operations team are responsible for the delivery of exceptional ticketing service to clients (Venue & Promoter) through the effective management of client requirements. Working closely and collaboratively with both clients and internal stakeholders ensuring systems and processes are delivered to ensure not only a positive client...
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Client Manager
4 weeks ago
Auckland, New Zealand Live Nation Full timeThe Support and Operations team are responsible for the delivery of exceptional ticketing service to clients (Venue & Promoter) through the effective management of client requirements. Working closely and collaboratively with both clients and internal stakeholders ensuring systems and processes are delivered to ensure not only a positive client experience...
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Client Manager
4 weeks ago
Auckland, New Zealand Live Nation Full timeThe Support and Operations team are responsible for the delivery of exceptional ticketing service to clients (Venue & Promoter) through the effective management of client requirements. Working closely and collaboratively with both clients and internal stakeholders ensuring systems and processes are delivered to ensure not only a positive client experience...
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Client Manager
2 weeks ago
Auckland, New Zealand Perpetual Guardian Full timeClient ManagerApplication Deadline: 6 December 2024Department: Branch Network Employment Type: Permanent - Full TimeLocation: Remuera Branch Reporting To: Loni SupkaranDescriptionThis is an entry-level position involving professional management and growth of a profitable client base on behalf of the company and as part of the team based in Remuera. Reporting...
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Client Manager
4 weeks ago
Auckland, New Zealand Live Nation Full timeThe Support and Operations team are responsible for the delivery of exceptional ticketing service to clients (Venue & Promoter) through the effective management of client requirements. Working closely and collaboratively with both clients and internal stakeholders ensuring systems and processes are delivered to ensure not only a positive client experience...
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Client Manager
4 weeks ago
Auckland, New Zealand Live Nation Full timeThe Support and Operations team are responsible for the delivery of exceptional ticketing service to clients (Venue & Promoter) through the effective management of client requirements. Working closely and collaboratively with both clients and internal stakeholders ensuring systems and processes are delivered to ensure not only a positive client experience...
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Client Manager
4 weeks ago
Auckland, New Zealand Live Nation Full timeThe Support and Operations team are responsible for the delivery of exceptional ticketing service to clients (Venue & Promoter) through the effective management of client requirements. Working closely and collaboratively with both clients and internal stakeholders ensuring systems and processes are delivered to ensure not only a positive client experience...
