Assistant Front Office Manager

2 weeks ago


Waikato, New Zealand Accor Hotels Full time

Description du posteJouant un rôle essentiel dans l'expérience globale des clients au sein de notre hôtel, L'Assistant Front Office Manager contribue, en collaboration étroite avec le Front Office Director à assurer un service client exceptionnel, à maintenir des standards opérationnels élevés et à encadrer une équipe dévouée de professionnels de la réception.Responsabilités principalesAssister le Front Office Director dans la gestion quotidienne des opérations de la réception.Assurer un service client exceptionnel en coordonnant les activités de l'accueil.Participer au recrutement, à la formation et à l'évaluation des membres de l'équipe de la réception.Co-animer l'équipe de réception; créer une dynamique d'équipe permettant à tous les collaborateurs d'être, en permanence, au service du client.Fournir un encadrement continu pour maintenir des standards opérationnels élevés.Superviser la gestion des réservations, en s'assurant que toutes les demandes spéciales sont prises en compte.Assurer le suivi des clients tout au long de leur séjour pour garantir leur satisfaction.Répondre de manière proactive aux problèmes des clients, en cherchant des solutions rapides et efficaces.Assurer un suivi sur le programme de fidélité ALL.Collaborer avec les autres départements pour résoudre les problèmes opérationnels.Travailler en étroite collaboration avec les départements connexes tels que le Housekeeping, la restauration, et la sécurité pour assurer une expérience client intégrée.ProfilDiplôme en hôtellerie ou gestion hôtelière ou domaine connexe.Expérience significative dans un poste similaire, de préférence dans l'hôtellerie de luxe.Excellentes compétences en communication et en service à la clientèle.Capacité à gérer efficacement les situations stressantes et à prendre des décisions rapides.Souci du détail et excellente organisation.#J-18808-Ljbffr



  • Waikato, New Zealand Accor Hotels Full time

    Description du poste Jouant un rôle essentiel dans l'expérience globale des clients au sein de notre hôtel, L'Assistant Front Office Manager contribue, en collaboration étroite avec le Front Office Director à assurer un service client exceptionnel, à maintenir des standards opérationnels élevés et à encadrer une équipe dévouée de professionnels...


  • Waikato, New Zealand Canon Full time

    **The role is based at our Fonterra Hamilton office**: - **The role is permanent position**: - **The working hours is 40 hours per week, Monday - Friday, Hours can vary between 7:30am-5:30pm** **About us** Canon Business Services is a leading provider of Business Process Outsourcing (BPO) solutions to clients, with offices in Australia, New Zealand, and...

  • Office Assistant

    5 months ago


    Waikato, New Zealand OneStaff Full time

    **Responsibilities**: - Provide administrative support. - Maintain accurate records and documentation. - Assist with data entry and analysis. - Perform general office duties. **Requirements**: - Proven experience in an administrative role - Exceptional computer skills, particularly on MS Office (Excel, Word, Outlook etc.) - Strong analytic abilities with...

  • Front Of House

    7 days ago


    Waikato, New Zealand Buscojobs Full time

    We're seeking a friendly and energetic Front of House / Barista to enhance our team. This applicant must be available to work 1 weekend shift, and flexibility to pick up additional shifts if required. This position  Responsibilities: Customer Service: Greet customers, take orders, and handle inquiries. Barista Duties: Prepare and serve beverages Cash...


  • Waikato, New Zealand Foodstuffs North Island Full time

    As our Checkout Assistant Manager youwill be on the front line, supporting the Checkout Manager to ensure the smoothoperation of the checkouts & a flawless customer experience. You'll act asa role model for the Checkout Team & keep morale high … even when it getsstressful! You'll build great relationships across all departments to ensurethe speedy...

  • Assistant Underwriter

    3 months ago


    Waikato, New Zealand Insurance Australia Group Full time

    Have meaningful impact. As an Assistant Underwriter you can make a difference for customers. Here’s how - Restore faith - Volunteer on the front line - Make their world safer place Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** We have a full-time, permanent opportunity for an Assistant...

  • Support Officer

    4 weeks ago


    Waikato, New Zealand Kroger Full time

    Job Description: We are looking for a dedicated and adaptable Support Officer to join our team at Kroger in Hamilton, Waikato, NZ. As an Entry Level Support Officer, you will be responsible for providing administrative support and assistance to various departments within the company. Responsibilities:- Responding to emails, phone calls, and inquiries from...

  • Custody Officer

    3 months ago


    Waikato, New Zealand New Zealand Police Full time

    Custody Officer, Hamilton! Based at Hamilton Police Station Band E Police Employee Permanent NAV JR4809630 E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā. Stand at the stern of the canoe and feel the spray of the future biting at your face Mō te tūnga | About the role New Zealand Police are committed towards ensuring New Zealand...

  • Corrections Officer

    3 months ago


    Waikato, New Zealand New Zealand Government Full time

    * * Join our Frontline Team! - Great work stories! - Dynamic and ever changing work environment - Opportunity to make a difference in peoples lives About you. - Are passionate about helping others - Who want to work in a front facing role with offenders - Are good role models within their community - Understand and demonstrate Ara Poutama - Aotearoa values...

  • Corrections Officer

    3 months ago


    Waikato, New Zealand New Zealand Government Full time

    * Join our Frontline Team! - Great work stories! - Dynamic and ever changing work environment - Opportunity to make a difference in peoples lives About you. - Are passionate about helping others - Who want to work in a front facing role with offenders - Are good role models within their community - Understand and demonstrate Ara Poutama - Aotearoa values -...

  • Restaurant Manager

    4 weeks ago


    Waikato, New Zealand The Church Bistro Full time

    Restaurant Manager The Church Bistro, located in Hahei on the Coromandel Peninsula, is looking for a Restaurant Manager.The successful applicant will be required to organise and manage the day-to-day operations of the restaurant, including bookings, ordering, budgeting, maintenance of business records, compliance with health and safety regulations and...

  • Corrections Officer

    3 months ago


    Waikato, New Zealand New Zealand Government Full time

    Join our Frontline Team! - Great work stories! - Dynamic and ever changing work environment - Opportunity to make a difference in peoples lives About you. - Are passionate about helping others - Who want to work in a front facing role with offenders - Are good role models within their community - Understand and demonstrate Ara Poutama - Aotearoa values -...

  • Corrections Officer

    3 months ago


    Waikato, New Zealand New Zealand Government Full time

    * * Join our Frontline Team! - Great work stories! - Dynamic and ever changing work environment - Opportunity to make a difference in peoples lives About you. - Are passionate about helping others - Who want to work in a front facing role with offenders - Are good role models within their community - Understand and demonstrate Ara Poutama - Aotearoa values...


  • Waikato, New Zealand Remarkable People Full time

    We are seeking a dedicated and experienced Practicing Traffic Management Officer (TMO) to join our team. As a TMO, you will be responsible for ensuring the safe and efficient flow of traffic in designated areas. Your primary duties will include implementing traffic control measures, coordinating with local authorities, and responding to emergencies as...

  • Restaurant Manager

    1 month ago


    Waikato, New Zealand The Church Bistro Full time

    Restaurant Manager  The Church Bistro, located in Hahei on the Coromandel Peninsula, is looking for a Restaurant Manager. The successful applicant will be required to organise and manage the day-to-day operations of the restaurant, including bookings, ordering, budgeting, maintenance of business records, compliance with health and safety regulations and...


  • Waikato, New Zealand Taituara Full time

    Customer Delivery Officer – Meremere (Library and Customer Service – Fixed Term)Here at Waikato District Council, we provide a learning environment to improve, adapt and deliver results to make a difference. We are representing the district by pushing co-design and making our community a better place.If you are driven on making a positive difference,...


  • Waikato, New Zealand Taituara Full time

    Customer Delivery Officer – Meremere (Library and Customer Service – Fixed Term)Here at Waikato District Council, we provide a learning environment to improve, adapt and deliver results to make a difference. We are representing the district by pushing co-design and making our community a better place.If you are driven on making a positive difference,...

  • Business Manager

    4 months ago


    Waikato, New Zealand Asset Recruitment Full time

    Would you enjoy having a good laugh whilst delivering an unforgettable customer experience? We are searching for a motivated and ambitious Business Manager to lead the daily operations of a new hospitality & entertainment hotspot in Hamilton. This multi-venue concept requires an experienced leader who can build capable, highly motivated teams whilst having...

  • Support Assistant

    4 weeks ago


    Waikato, New Zealand Quintiles Transnational Holdings Full time

    Job Description: Quintiles Transnational Holdings is seeking a motivated and driven Support Assistant to join our team in Hamilton, Waikato, NZ. This is a part-time entry-level position ideal for candidates with at least 1 year of experience in a similar role. As a Support Assistant, you will be responsible for providing administrative support to various...


  • Waikato, New Zealand Live Nation Entertainment Full time

    Job Description: Live Nation Entertainment is seeking a part-time Administrative Assistant to join our team in Hamilton, Waikato, NZ. As an Associate Level position, we are looking for a candidate with at least 3 years of experience in administrative roles. The ideal candidate will be resilient and resourceful, with strong research and negotiation skills....