Claims & Customer Care Coordinator

1 month ago


Auckland, New Zealand Team Recruitment Full time

About the Company:Our client is a leader in providing world-class medical treatment and care to patients. Known for their supportive, efficient, and comprehensive medical services, they cater to patients from all backgrounds. They strive to offer a seamless, professional experience, with excellence and the highest levels of patient care at the core of their operations. Their culture emphasises collaboration, continuous improvement, compassion, and responsiveness. About the Role:As a key member of the head office team, you will play a vital role in processing sensitive, time-critical claims. You will thrive on interacting with people, solving problems, and providing empathetic, people-oriented service. Your ability to handle sensitive issues will be of great value to our client. This role is based in Auckland's CBD, with convenient parking and public transport options nearby. Skills & Experience: Experience in processing claims or accounts receivableAttention to detail and ability to follow processesEmpathy, compassion, and kindness, balanced with professional detachmentExcellent phone manner and communication skillsIdeally experienced with MYOBClean credit history Why This Role is for You:Join a tight-knit team with loyal employees who value support and collaboration. This growing company is dedicated to providing the highest levels of patient care and fostering a culture of continuous improvement and compassion. Benefits: Competitive salary5 weeks of annual leave per year + a wellness dayNo stand-down period for sick leaveOffice located close to public transport near Victoria ParkSupportive and friendly team environment #J-18808-Ljbffr



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