Head of Digital Marketing

3 weeks ago


Auckland, New Zealand Blackpepper Full time

Head of Digital Marketing & Business DevelopmentMarketing Communications (Marketing & Communications)Full timePosition: Head of Digital Marketing and Business DevelopmentReports to: CEOLocation: Central Auckland with work-from-home flexibility & balanceType: Full-time, 12 month contract12 MONTH CONTRACT COVERING MATERNITY LEAVEAbout BlackpepperBlackpepper is a leading NZ-owned and operated company providing a full range of eCommerce solutions to our clients. We are a team of smart, innovative, and forward-thinking individuals who design and develop ecommerce solutions centered around the people that use them, strategically helping some of NZ’s top retail brands grow their businesses and meet their customer needs.Job OverviewThe Head of Digital Marketing and Business Development will lead the Digital Marketing team while focusing on expanding business opportunities. This role combines strategic marketing leadership with a strong emphasis on business development, client relationship management, and cross-selling Blackpepper’s services to drive growth.Key ResponsibilitiesManage the Digital Marketing team; mentor, supervise, and provide continuous feedback to develop skills and knowledge.Ensure effective workflow across the business to meet deadlines, manage team workloads, and engage appropriate skill levels to deliver high-quality work.Business DevelopmentIdentify and pursue new business opportunities within the digital marketing space.Actively grow the business’s client portfolio by securing new clients and expanding existing client relationships.Cross-sell Blackpepper services to enhance client partnerships and secure a larger portion of their marketing or ecommerce budget.Client Relationship ManagementBe a trusted advisor to clients, developing positive relationships that reflect a true partnership in achieving their business objectives.Support Account Managers where needed to ensure they are hitting targets.Strategic InitiativesIdentify opportunities for team members to take ownership of tasks or projects under your supervision, fostering their growth.Share insightful knowledge regarding Digital Marketing news regularly with internal teams.Internal CollaborationLiaise frequently with the internal senior team to ensure plans align with internal roadmap priorities.Contribute ideas and opinions on clients’ businesses, internal processes, and industry trends.Brand MessagingBe responsible for Blackpepper’s online brand messaging.Actively develop Blackpepper as an enjoyable and extraordinary place for staff to work and for clients to engage with.About YouWe’re looking for someone who is passionate about digital marketing and business development. Ideally, most of the things listed below will sound like you:Strong leadership and team management skills (5+ years).Proven experience in business development and client relationship management (5+ years).Excellent communication and collaborative skills.Strategic thinker with the ability to drive growth.Knowledgeable about the latest trends in digital marketing.What We Can Offer YouFlexible hoursHybrid work environmentProfessional development allowance & timeRegular team days (catered lunch and knowledge sharing)Central office location with good transport linksAll the Blackpepper merch you needIf the above sounds like you and you would like to hear more, APPLY by emailing workwithus@blackpepper.co.nz now and send us a copy of your CV via SEEK.
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