Senior It Service Support

5 hours ago


Christchurch, New Zealand Wwnz Support Full time

Key IT support role to enable the delivery of technology to our Franchisee store environments Competitive base salary + grocery discount + other group discounts Christchurch based and hybrid / flexible working environment We Are Woolworths Group We are Woolworths Group.
200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'
It's that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you're excited to turn today's blue sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve.
With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Welcome to FreshChoice At FreshChoice our aim is to provide our locals quick and friendly service with a range that has everything customers want and is just what they need.
Because our owners live locally we think we've got a pretty good idea about what people in our communities need in a supermarket.
As a result, we have a wide range of everyday essentials, and those little treats that make life that wee bit more enjoyable.
Whether you're starting, already on the way to achieving your goals, or at the top of your game, we can help you build a brilliant retail career - the opportunities are endless
.About the Role | Mo te Turanga This is a key role within our regional Support office in Christchurch to provide help desk and IT support to the Woolworths New Zealand 74 Franchise supermarkets trading under the Freshchoice Brand.
You will ensure Store systems are supported enabling the delivery of secure and reliable IT services, resolving faults and service requests in a timely and effective manner.
We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach.
Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude.
We continually seek ways to pair, collaborate, support, and learn from each other as a team
As part of a small IT Team, the successful applicant will be passionate about what they do, have outstanding communication skills and have the willingness to go the extra mile for our customers.
Your key responsibilities will include: Technical and process problem diagnosis and resolution while being a senior for the team members that report into this position.
Training and coaching others both externally and internally to build capability and ensure high-quality customer experience for all users.
Providing backup support/knowledge for other IT responsibilities.
Act as SME for specific IT areas of technical, software and process.
Create software test scripts and implement tests to ensure software changes are as per specifications.
Install updates to technologies/systems and identify their impacts to ensure efficient business operations.
Liaise with internal stakeholders regularly to ensure that their needs are being met and to pre-empt future needs.
Supporting the store POS and Back office systems.
About You | Mou You'll bring in the IT knowledge of networking, infrastructure and technologies along with your customer focussed and continuous improvement mindset.
To be successful in this position possess the following key skills: The ability to work to tight deadlines and as such excellent time management skills.
Ability to prioritise and multitask.
Strong technical skills along with analytical and problem-solving skills.
A high level of communication skills both verbal and written.
Ability to suggest improvements to technologies/systems to maximise efficiency and productivity.
The ability to understand and analyse issues or requests from the business and translate them into technical requirements for solution development delivery.
Ability to work in a small team, be flexible and be able to learn and understand multiple systems.
As a function of this role, the successful applicant will be required to be on call on a rotational basis of one week in three and will be paid an allowance.
Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZ Our purpose is to make Kiwis' lives a little better every day.
There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.
We offer a diverse range of career opportunities across our ecosystem.
Woolworths NZ Cartology, Vineonline & Woolworths NZ Primary Connect Wholesale Distributors Limited (Fresh Choice) We are proud to be a Work 180 endorsed employer for all women, view the great work we do here .
Come as you are | Nau mai, whakatau mai We're an equal opportunity employer and are committed to the principle of equal opportunity for all.
If you're smart and good at what you do, let's work together | Me mahi tahi tatou #J-18808-Ljbffr



  • Christchurch, New Zealand Wwnz Support Full time

    Key IT support role to enable the delivery of technology to our Franchisee store environmentsCompetitive base salary + grocery discount + other group discountsChristchurch based and hybrid / flexible working environmentWe Are Woolworths GroupWe are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared...


  • Christchurch, New Zealand Wwnz Support Full time

    Key IT support role to enable the delivery of technology to our Franchisee store environmentsCompetitive base salary + grocery discount + other group discountsChristchurch based and hybrid / flexible working environment We Are Woolworths GroupWe are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared...


  • Christchurch, New Zealand Wwnz Support Full time

    Key IT support role to enable the delivery of technology to our Franchisee store environments Competitive base salary + grocery discount + other group discounts Christchurch based and hybrid / flexible working environment We Are Woolworths Group We are Woolworths Group.200,000+ bright minds, passionate hearts and unique perspectives connected by a shared...


  • Christchurch, New Zealand Wwnz Support Full time

    Key IT support role to enable the delivery of technology to our Franchisee store environments Competitive base salary + grocery discount + other group discounts Christchurch based and hybrid / flexible working environment We Are Woolworths Group We are Woolworths Group.200,000+ bright minds, passionate hearts and unique perspectives connected by a shared...


  • Christchurch, New Zealand Wwnz Support Full time

    Key IT support role to enable the delivery of technology to our Franchisee store environments Competitive base salary + grocery discount + other group discounts Christchurch based and hybrid / flexible working environment We Are Woolworths Group We are Woolworths Group.200,000+ bright minds, passionate hearts and unique perspectives connected by a shared...


  • Christchurch, New Zealand Sourced | It Recruitment Specialists Full time

    Software Application Support Engineer, Permanent, Intermediate to Senior level $70-90k, depending on experience Christchurch, 3-4 days per week in the office, hours 10am-7pm Role Overview: Support software deployments, configurations, and issue resolutions for valued clients in the Australasian healthcare industry.What our client can offer: This role...


  • Christchurch, New Zealand Sourced | It Recruitment Specialists Full time

    Software Application Support Engineer, Permanent, Intermediate to Senior level $70-90k, depending on experience Christchurch, 3-4 days per week in the office, hours 10am-7pm Role Overview: Support software deployments, configurations, and issue resolutions for valued clients in the Australasian healthcare industry. What our client can offer: This role...


  • Christchurch, New Zealand Service Foods Full time

    Be part of a growing company that values its staff - Great opportunity for career advancement - Work with a tight knit, energetic and vibrant team **We are looking to hire a Support and Administration person for the Produce team of our Christchurch branch located at Woolston.** As an employer, we love to promote internally, so this is more than just a job...

  • Senior .Net Engineer

    2 weeks ago


    Christchurch, New Zealand Sourced It Recruitment Specialists Full time

    Engineering - Software (Information & Communication Technology)Projects focused on Integration, APIs, and AIGenuinely engaged team, leadership, and mentoring opportunitiesChristchurch-based, up to 2 days WFH, amazing team cultureOur client is seeking an experienced Senior Developer to accelerate their efforts in the Integration, APIs, and AI space. Project...


  • Christchurch, New Zealand Sourced It Recruitment Specialists Full time

    Engineering - Software (Information & Communication Technology)Projects focused on Integration, APIs, and AIGenuinely engaged team, leadership, and mentoring opportunitiesChristchurch-based, up to 2 days WFH, amazing team cultureOur client is seeking an experienced Senior Developer to accelerate their efforts in the Integration, APIs, and AI space. Project...


  • Christchurch, New Zealand Sourced It Recruitment Specialists Full time

    Engineering - Software (Information & Communication Technology) Projects focused on Integration, APIs, and AI Genuinely engaged team, leadership, and mentoring opportunities Christchurch-based, up to 2 days WFH, amazing team culture Our client is seeking an experienced Senior Developer to accelerate their efforts in the Integration, APIs, and AI space....


  • Christchurch, New Zealand Sourced It Recruitment Specialists Full time

    Engineering - Software (Information & Communication Technology) Projects focused on Integration, APIs, and AI Genuinely engaged team, leadership, and mentoring opportunities Christchurch-based, up to 2 days WFH, amazing team culture Our client is seeking an experienced Senior Developer to accelerate their efforts in the Integration, APIs, and AI...


  • Christchurch, New Zealand Tait - New Zealand Full time

    **We Go Beyond for A Safer World** **Te Tūranga - The Role** **Senior Customer Support Engineer** Working as a member of the Level 3 Support Services team, the Senior Customer Support Engineer serves as a leading technical resource for delivery of support and information to Tait teams and customers around the world via remote electronic mediums and at...

  • Senior .Net Engineer

    5 hours ago


    Christchurch, New Zealand Sourced It And Technology Specialists Full time

    Our client is seeking an experienced Senior Developer to accelerate their efforts in the Integration, APIs and AI space. Projects focused on Integration, APIs and AI Genuinely engaged team, leadership and mentoring opportunities Christchurch-based, up to 2 days WFH, amazing team culture Leading the way in technology evolution for their business domain, our...


  • Christchurch, New Zealand Sourced It And Technology Specialists Full time

    Our client is seeking an experienced Senior Developer to accelerate their efforts in the Integration, APIs and AI space. Projects focused on Integration, APIs and AI Genuinely engaged team, leadership and mentoring opportunities Christchurch-based, up to 2 days WFH, amazing team culture Leading the way in technology evolution for their business domain, our...


  • Christchurch, New Zealand Sourced It And Technology Specialists Full time

    Our client is seeking an experienced Senior Developer to accelerate their efforts in the Integration, APIs and AI space. Projects focused on Integration, APIs and AIGenuinely engaged team, leadership and mentoring opportunitiesChristchurch-based, up to 2 days WFH, amazing team cultureLeading the way in technology evolution for their business domain, our...


  • Christchurch, New Zealand Tait - New Zealand Full time

    **We Go Beyond for A Safer World** **Te Tūranga - The Role** **Senior Customer Support Engineer** Working as a member of the Level 3 Support Services team, the Senior Customer Support Engineer serves as a leading technical resource for delivery of support and information to Tait teams and customers around the world via remote electronic mediums and at...


  • Christchurch, New Zealand Sourced It Recruitment Specialists Full time

    Business/Systems Analysts (Information & Communication Technology)Short term contract or 3 year Fixed Term Contract - Christchurch basedERP programme, with focus on Accounting/GL processesCritical BA role within complex programme teamWe are seeking a well-established Senior Business Analyst with proven experience within the ERP/Finance and Accounting space,...


  • Christchurch, New Zealand Sourced It Recruitment Specialists Full time

    Business/Systems Analysts (Information & Communication Technology) Short term contract or 3 year Fixed Term Contract - Christchurch based ERP programme, with focus on Accounting/GL processes Critical BA role within complex programme team We are seeking a well-established Senior Business Analyst with proven experience within the ERP/Finance and Accounting...


  • Christchurch, New Zealand Sourced It Recruitment Specialists Full time

    Business/Systems Analysts (Information & Communication Technology) Short term contract or 3 year Fixed Term Contract - Christchurch based ERP programme, with focus on Accounting/GL processes Critical BA role within complex programme team We are seeking a well-established Senior Business Analyst with proven experience within the ERP/Finance and Accounting...