External Fraud Investigator
2 weeks ago
Grow your banking career with our in-house development courses and internal job opportunities.
- Excellent benefits including access to our financial wellbeing programme to help you achieve your financial goals.
- Based in Wellington, Auckland, Hastings or Christchurch working fully remote with occasional onsite work required.
**This is us. Where making an impact matters.**
Are you looking to develop a career in fraud prevention?
Come join our Customer Protection team and contribute to lessening the impact of financial crime for Kiwibank and our customers. As an External Fraud Investigator you will:
- Identify and analyse fraud trends.
- Process and update customer cases.
- Educate customers on fraud prevention.
- Work with specific fraud detection tools to detect and investigate fraud and scams.
- Collaborate with our Kiwibank customers and internal stakeholders to minimize fraudulent activity.
- Participate in continuous improvement initiatives and our Fraud Uplift programme.
This is a permanent part-time role working 20 hours per week with 16 hours across weekends and four hours on a weekday of your choice.
**This is us. Where your expertise matters.**
At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:
- Experience in banking or financial services or an interest in pursing a banking career.
- Self-initiative to find solutions and confident with decision-making.
- Ability to plan and prioritise to meet deadlines and great attention to detail.
- Confident and capable in relaying information both verbally and in writing.
- Good working knowledge of Excel and SQL and an understanding of PRM or other fraud detection system is advantageous.
You do not need to tick every box here to be considered
**This is us. Where you and your whānau matter.**
Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive - we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.
For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.
-
External Fraud Investigator
6 days ago
Wellington, Wellington, New Zealand Kiwibank Full timeGreat opportunity to join Kiwibank's leading Customer Protection team.Excellent benefits including wellbeing days, subsidized banking and moreBased in Wellington Central, Lower Hutt, or Hastings with hybrid work arrangements.This is us. Where making an impact matters.Come join our Customer Protection team and contribute to lessening the impact of financial...
-
Manager - External Fraud
1 day ago
Wellington City, New Zealand Kiwibank Full timeDrive operational performance for Kiwibank’s Customer Protection team. - Excellent benefits such as our market leading Parenthood Package which includes Kiwisaver contributions for up to 52 weeks. - Based in Auckland, Hastings, or Wellington with hybrid work options. **This is us. Where you matter.** Making a difference for all Kiwi starts with making a...
-
Fraud Investigation
3 weeks ago
Auckland City, New Zealand Allianz Partners Full timeGlobal Insurance company based in Takapuna - Flexible work practices, learning on-demand, inclusive leadership - Be part of a culture that enables and empowers you to make an impact **Critical focus on maximising of recoveries, investigations & fraud identification across all our portfolios** At Allianz Partners, we care for all the things that make you,...
-
Analyst, Fraud
3 weeks ago
Wellington City, New Zealand Rabobank Full timeRabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our purpose is clear: we enable our clients to feed the world sustainably. Our commitment to our employees and customers is at the...
-
Fraud Detection Expert
6 days ago
Wellington, Wellington, New Zealand Kiwibank Full timeKey ResponsibilitiesMonitor and investigate suspicious transactions using fraud detection tools and outbound calling.Liaise with internal teams and external stakeholders to gather information and intelligence.Investigate and analyze data to identify potential security breaches and fraud attempts.Provide recommendations and solutions to prevent future...
-
Fraud Analyst
3 hours ago
Auckland City, New Zealand TOWER Insurance Full time**Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. **Our people come first, **we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work...
-
Banking Risk Investigator
6 days ago
Wellington, Wellington, New Zealand Kiwibank Full timeAbout the RoleAs an External Fraud Investigator, you will play a critical role in identifying and mitigating financial crime risks associated with customer cards and internet banking.You will be responsible for monitoring suspicious activity, liaising with other banks and financial institutions, and investigating fraudulent activity.Your expertise will help...
-
Fraud Partner
2 weeks ago
Auckland City, New Zealand Computer Concepts Full time**General information**: - Location - Auckland - Expertise - Finance, Governance & Security, Legal & Regulartory - Job Level - Graduate - Employment Type - Permanent full-time - Close Date - 31-Jan-2025 - Ref # - 59045 **Description & Requirements**: **Spark NZ** - As New Zealand's largest telecommunications and digital services company, Spark’s purpose...
-
Senior Customs Officer Grade 2
3 weeks ago
Auckland City, New Zealand New Zealand Government Full time**An exciting opportunity exists within the Customs Investigations Unit in Auckland for a Senior Customs Officer Grade 2 - Fraud Investigations.** **About the role I Mo tenei turanga mahi** In this role you will be responsible for the investigation of significant criminal offending involving Customs related fraud, including defrauding Customs revenue,...
-
Senior Advisor Fraud and Integrity
3 hours ago
Wellington City, New Zealand New Zealand Government Full timePermanent role within our Risk and Internal Assurance team - Challenging and rewarding role with great variety - Fulltime Wellington based role One of the functions of the team is to provide independent and objective internal audit, assurance, risk advisory and fraud and workplace integrity services. **Mō mātou | About us** Oranga Tamariki—Ministry...
-
Fraud Data Scientist
1 day ago
Auckland City, New Zealand ASB Group Full time**Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste!** At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We are seeking an experienced and passionate Fraud Data Scientist to join our...
-
Fraud Scam Prevention Senior Analyst
3 weeks ago
Wellington City, New Zealand ANZ Banking Group Full time**Req ID**: 79596 **Department**: NZ Personal Banking Customer Service Operations **Division**: New Zealand **Location**: Wellington Ko Mātou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and...
-
Investigator/senior Investigator
1 day ago
Auckland City, New Zealand New Zealand Government Full time**Role Type**: Permanent, full-time **Location**: Auckland **Salary Band**: $80,331 to $107,681 depending on skills and experience Kōrero mō te Tūranga - About the Role As a multi-warranted Investigator, you will plan, lead, and undertake criminal investigations and ensure that MPI effectively targets offences across all sectors. You will be meticulous...
-
Financial Crimes Investigator
2 weeks ago
Auckland City, New Zealand OFX Full timeCompany Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...
-
Investigator
3 weeks ago
Wellington City, New Zealand NZ Ombudsman Full time**Mo te Tari o te Kaitiaki Mana Tangata - About the Ombudsman**: The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations, and encouraging good administration. The Chief Ombudsman is independent and impartial, with...
-
Team Leader Investigations T1
1 day ago
Auckland City, New Zealand NZ Ministry for Primary Industries Full time**Role Type**: Permanent, full-time **Location**: Wellington **Salary Band**: $92,073 to $124,570 depending on skills and experience Kōrero mō te Tūranga - About the Role We are seeking an experienced Team Leader with Senior Investigator skills and experience to join our Northern team. The role is based at the MPI Auckland Office at Airport Oaks. The...
-
Investigator, Client Service Integrity, Auckland
2 weeks ago
Auckland City, New Zealand New Zealand Government Full time**About us** The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...
-
Investigator
3 days ago
Wellington City, New Zealand New Zealand Government Full timeNew Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets...
-
Auckland City, New Zealand New Zealand Government Full timeKo mātou tēnei | Who we are Te Komihana Tauhokohoko | The Commerce Commission is Aotearoa New Zealand's competition, fair trading, consumer credit and economic regulatory agency. Our mission is to make New Zealanders better off by ensuring our markets work well and consumers and businesses are confident participants in those markets. The Commission is...
-
Investigator
1 day ago
Wellington, New Zealand New Zealand Police Full time**AO Investigator: Covert Online Team!** - **Based at Wellington District**: - **Band G**: - **Permanent**: - **NAV**: - **Police Employee**: - **JR 4616800** **E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.** - Stand at the stern of the canoe and feel the spray of the future biting at your face_ **Mō te tūnga | About the...