Financial Crimes Investigator

4 weeks ago

Auckland City, New Zealand OFX Full time

Company Description
**Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

**Job Description**:
**Purpose of your role**:
As a Financial Crimes Investigator, you will be responsible for identifying and monitoring Financial Crime activities such as fraud, money laundering, and terrorist financing. You will be conducting investigations and reporting findings to the relevant APAC authorities. You will play a critical role in protecting OFX and its customers and ensuring the company meets its regulatory obligations.

**What you do**:

- Conduct 2nd level investigations from alerts generated by OFX monitoring systems as well as alerts raised by front line teams.
- Drive and facilitate the continued optimisation of Financial Crimes detection systems by way of rule reviews, trend analysis, and customer & threat profiling
- Monitor and communicate volume and quality metrics
- Think critically about the customer’s activity vs customer profile
- Engage with external partners, consortiums, and other financial institutions to exchange knowledge and gain a deeper understanding of Financial Crime trends
- Manage comprehensive investigations through to reporting to the applicable governing authorities. Ensure maintenance of thorough investigation records.
- Work in conjunction with other areas of the organisation to design and implement changes to processes and procedures. Update and train on internal documentation on work processes.
- Support the development and enhancement of the Financial Crimes team
- Contribute to a high standard of service to all internal/external clients

**Qualifications**:
**What you bring**:

- 5+ years’ experience in Financial Crimes investigations ideally within the financial sector
- Knowledge of current Risk, Anti-Fraud, and Anti-Money Laundering obligations and frameworks
- Understanding of red flags, criminal typologies, and trends
- Ability to investigate, make logical findings and clearly articulate those findings.
- Ability to prioritise work and resources, keeping business objectives at the forefront of the decision-making process
- Strong stakeholder management and problem-solving skills
- Strong communication skills, both written and verbal, with the capability to articulate complex technical information
- Ability to maintain high standards of accuracy and work under pressure to achieve deadlines
- Demonstrated self-initiative and ability to work unsupervised.
- High level of personal integrity, commitment to confidentiality and privacy principles.
- Experience working closely with an operational function and frontline staff.
- Technical skills, MS Office Suite (Intermediate)

Additional Information
**What it's like working at OFX**

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.
- Always keep learning. We offer LinkedIn learning programs, which all OFXers have access to. We offer a variety of other learning programs and host an annual Open Day to encourage cross functional and soft skill learning
- Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, that OFXers can use together or individually
- We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of channels and awards
- Our Good Vibes employee-led committees organize events to keep our employees engaged inside and outside the office. Whether it’s participating in our weekly yoga class (now also on Zoom), office happy hours, end of year celebrations. Our team wants you to feel welcome

At OFX, we are committed to fostering a diverse and inclusive workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that being an inclusive workplace is fundamental to our continued success.

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