Investigator, Client Service Integrity, Auckland

2 months ago

Auckland City, New Zealand New Zealand Government Full time

**About us**

The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.

As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

***

**Investigator, Client Service Integrity, Auckland - Permanent**

**3 x Full-time, Permanent positions**

**Location: Auckland**

**What you'll be doing | He aha tāu e mahi ana**

As an investigator you will be responsible for the delivery and management of the Ministry of Social Development's responses to fraud. You'll be the face of our organisation, using your excellent communication, high level of initiative and sound decision-making skills to deliver outcomes. Your primary role will be to investigate allegations of fraud whilst contributing to the development of local initiatives to deter and detect fraud.

**What you'll need to succeed | Ko ngā mea ka hiahiatia e koe kia angitū**

**Skills and Experiences I He pūkenga tōu**

To be successful in this role, you will bring:

- Highly developed interpersonal skills
- Demonstrated written and verbal communications skills
- Organisational skills, including caseload management
- Risk awareness
- The ability to network within the Ministry and with outside agencies and the community

The following experience would be of significant advantage:

- Experience in a compliance role involving investigation and prosecution of offences, including the PEACE model of evidential interviewing.
- A working knowledge of Work and Income products

You will need to be self-motivated, well organised and have a commitment to achieving personal and team goals while operating with the highest of ethical and professional standards.

A full New Zealand driver's licence and a willingness to travel to fulfil work requirements are essential. Occasional overnight travel may be required.

**What's in it for you l Nōu te rourou**

As a team, we are committed to providing you with a positive work environment and will work with you to achieve excellent result. We are working towards Te Ao Māori being embedded in the way we do things at MSD and we would love you to join us on this journey.

**Our Core Values | Whanonga pono**

Manaaki - We care about the wellbeing and success of people

Mahi tahi - We work together, making a difference for communities

Whanau - We are inclusive and build a sense of belonging and place

Tika me te pono - We do the right thing with integrity

**Position Description**

**Salary range: $89,622.00 - $108,622.00**

Remuneration is dependent on relevant work experience and other factors.

**How to apply**

**Note**: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.

**Important Information**:
**Applications close: Sunday, 10 November 2024**

**Joining us**

Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
- MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time._

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