Home Lending Banker

4 weeks ago


Auckland City, New Zealand BNZ Full time

**Ko Mātou Tēnei | This is Us**

This is an engaging & rewarding tūranga (role) with lots of opportunity for fareer progression within the bank. You will be part of a very diverse, inclusive, and experienced team - we look after each other and you can always bring your whole self to work. Wellbeing is a priority at BNZ and we are encouraged to utilise our generous annual leave to ensure you have time to enjoy what is important to you.. If you can imagine a better future, let's find a way

**Mō te Tūranga | About the Role**

We're looking for experienced home lenders to join BNZ. Although you will assist customers with personal lending needs and financial health checks, this is a home lending focused role.

You will be based in one of our Customer Connection Hubs located in Tāmaki-makau-rau (Auckland), Kirikiriroa (Hamilton), Te Whanganui-a-Tara (Wellington) and Ōtautahi (Christchurch), starting in the middle of June 2023. If you have 12 - 18 months of home lending experience within the past two years, a strong desire to make a difference in the lives of our customers and you enjoy working in a call centre environment, we want to hear from you.

This role has an abundance of learning opportunities that have been designed to provide you with the knowledge required to excel in your Banking career. You will also need to be flexible to work various shifts as schedules could include evening and/or weekend shifts with some rotating weeks/days within the month.

We sat down with the Head of Consumer Central and they let us know a bit more about the role.

**What is the most exciting thing about this opportunity?**

This role is all about helping New Zealanders 'find a way' to achieve their financial goals and dreams; like owning their first home or supporting them with taking the next step with their home lending journey by putting your knowledge of lending into practice.

You will be supported by our Banker Career Accreditation Pathway (BCAP) framework, which is a fantastic opportunity to continue to grow your retail banking career with continuous support and ongoing development opportunities.

**What is the team culture and environment like?**

BNZ is incredibly inclusive, welcoming, and supportive. We value ambition, a drive for helping our customers achieve their goals, whilst also being focused on your own personal growth

Our teams are highly diverse and come from a wide range of backgrounds, but what connects us is our passion for delivering exceptional customer service. If you put customers first, we know you'll thrive at BNZ.

**What is the most challenging thing about this opportunity?**

The most challenging aspects about to this role is the continuous need to multi-task, learn quickly, and be change-ready, not to mention attention to detail. We work in an extremely fast paced environment and there will be multiple things needing your attention each day. Putting the customer at the heart of everything you do will be key. We need a Banker with strong financial literacy who is calm, communicative, and level-headed.

**Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand**

Applications close 27 April 2023.


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