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Account Manager

4 months ago

New Zealand Cardinal Health Full time

**_What Territory Management contributes to Cardinal Health_**

Direct Sales is responsible for driving sales and services to new and/or existing customers through face-to-face or telephone contact to meet individual and organizational sales objectives.

Territory Management is responsible for cold calling, prospecting and building relationships that will increase account penetration, revenue growth and customer satisfaction within a specified product line, business segment and/or geography. Focus areas will include driving new business as well as increasing penetration in existing accounts.

**Responsibilities**
- Plan work to achieve or exceed sales targets while maintaining a professional image in the marketplace
- Provide regular, meaningful and concise reports to the Regional Sales Manager/Sales Manager.
- Provide education effectively to all clinical end users and hospital staff.
- Gather market intelligence (product, price, promotion, discount etc.) by observation, discussion or research. Sources of intelligence will include customers, competitors, suppliers and anyone else affected by its range of products.
- Deal with customer queries in a professional and courteous manner
- Ensure the highest level of product and technical knowledge is attained and maintained
- Recognize and understand competitive products, features, strengths in relation to the company's
- Actively seek to develop and expand on territory management and selling skills
- Strive to understand customer needs and provides credible alternatives that effect mutually beneficial outcomes for the customer and the company
- Work individually and as part of the wider team to establish and foster strong relationships with key opinion leaders
- Ensure timely follow-up and prompt resolution to customer/patient technical and product issues, including after-hours support when needed
- Educate customers in the use of products where it is appropriate and where competent to do so.
- Maintain good relationships with all staff at all levels and functions within the organization
- Seek out and execute on new business opportunities by planning meetings with key personnel
- Attend conferences and trade displays as required
- All activities must be performed in compliance with the local Quality System.
- Performs duties in compliance with environmental, health and safety related site rules, policies or governmental regulations.

**Requirements**:

- Preferred - relevant undergraduate degree plus additional industry qualifications.
- Entry level for experience 3+ years of sales experience preferably in a healthcare environment
- Proven sales experience, preferably in the medical device industry
- Demonstrated ability to meet and achieve sales targets
- Preferably a Nursing/Clinical background with experience working within Operating Theatre’s
- Experience managing stock effectively on a regular basis & complete forecasting reports
- Abie to work effectively within a team environment as well as autonomously- Knowledge and understanding of the relevant healthcare system
- Excellent communication and rapport building skills
- Professional presentation and ‘presence’
- Enthusiastic, self-motivated with a ‘can do’ attitude
- Ability to quickly establish credibility with all levels of customer base
- Good time manager; well organized, able to set and reset priorities
- Highly developed analytical skills with strong attention to detail
- Strong business acumen
- Ability to deal with ambiguity
- Current driver’s license
- Travel requirement: 30-40%
- Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._