Call Centre Operator

1 week ago


North Shore City Auckland, New Zealand Central Welding Full time

**Essential Job Duties and Responsibilities**:

- Answers all incoming fare media phone calls from customers.
- Performs all assigned tasks as quickly and accurately as possible.
- Follows all established policies, procedures and written/verbal instructions.
- Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.

**Qualifications**
- Must have working knowledge of basic computer software (e.g. Microsoft Office suite).
- Ability to assimilate data from a variety of sources and quickly formulate and execute action plans during high periods of stress.
- Ability to collaborate within a team environment as well work independently.
- Excellent written communication, oral communication, and inquiry resolution skills.

**Job Types**: Full-time, Permanent

**Salary**: $31.00 - $36.00 per hour

**Benefits**:

- Relocation assistance
- Vision insurance
- Work from home

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- North Shore, Auckland: Reliably commute or planning to relocate before starting work (required)


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