Behaviour Product Specialist

4 months ago


Auckland City, New Zealand Halter Full time

The future of food production hinges on an important question: How do we feed the world’s growing population without compromising our natural resources? Farmers feed our population and hold the keys to vital climate solutions. At Halter, we’re on a mission to enable farmers to run the most productive and sustainable farms. Farmers are using Halter to break free from the time-intensive constraints of conventional farming. They’re growing more grass, increasing milk production and improving the health and wellbeing of their cows.

We bridge deep tech into farming. Halter enables farmers to remotely shift, virtually fence and proactively monitor their cows’ health and behaviour. Can you imagine watching 500 dairy cows turn in unison and walk calmly towards the milking shed? No quad bikes, no dogs, no fences. Just a mob of cows walking at their own pace. People say it looks like magic. Our customers are revolutionizing farming with Halter. It's changing lives and transforming an industry.

People join Halter because they want to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Bessemer Venture Partners, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.

To find out more, visit our careers website, LinkedIn & Instagram.

**About the role**

Halter is looking for someone to join our animal behaviour team as a Product Specialist. You’ll play a key role in building and supporting our reproduction and animal health products. You’ll be working closely with our customer success teams to ensure our farmers know exactly how to utilise Halter to achieve amazing results on their farms. You’ll be tracking the performance of our product in the field using custom dashboards and supporting our Customer Success Reps in reaching out to our farmers when required. Together with our engineers and designers you’ll work on new features and you use your knowledge about farming and animal health to build the bridge between our farmers and engineering teams.

**What your day could look like**:

- Interact with farmers and our Customer Success Reps to explore and test new ideas and features that we can add to our product
- Monitor the important metrics of our customers during their mating season to enable intervention if required
- Collaborate on statistical research projects to provide scientific input into our current and future Behaviour products
- Work with the Customer Success team on the continuous improvement of our onboarding material and online collateral that helps farmers understand our products better
- Provide assistance to the support team when answering product queries & requests. Educate and guide the support and customer success teams on how farmers can get the most out of Halter's animal behaviour products.
- Observe cows and collect data on farm as additional input to improve our behaviour models
- Join our Customer Success team on specific customer visits to provide high-value support, helping them understand, use and maximise the value from our animal behaviour products.
- Assist in running webinars and discussion groups for our farmers
- Work with our team of Data Analysts to provide high-value insights and reporting to farmers and vets, enabling farmers to make key important decisions for their herd and operation.

**What we’re looking for**:

- You have on farm experience and understand animal health and reproduction well
- You're tech savvy with high attention to detail, and get excited about analysing data that enables you to help farmers achieve amazing results.
- You care for cows and have a solid understanding of their behaviour
- You thrive when working with a high performing team and have the ability to communicate with teammates and customers
- You love a high pace environment and get excited when the pressure comes on
- Organise testing of new products and features on our beta farms and communicate and collect feedback from our customers

**Why our team loves working at Halter**:

- A genuine and shared connection to our mission to make a difference in the world.
- The excitement, risk, and reward of a high-growth technology scale-up.
- The pride of joining an iconic New Zealand technology company growing successfully on the global stage.
- The opportunity to work with and grow together with an enthusiastic, and highly gifted team with diverse backgrounds.
- The opportunity to supercharge your career in a supportive and caring environment.
- Our ideas are truly valued, we are able to move fast, and our impact is real.
- State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland cit



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