L2 IT Support Engineer
4 days ago
**Location**:
Auckland
Type:
Permanent / Full Time
Reference:
614490
H2R Technology is delighted to partner with McVeagh-Fleming to recruit a L2 IT Support professional to join their team on a 12mth fixed term salaried engagement.
Working within a small and customer driven IT Support team, you will provide an exceptional level of of desktop and systems support to a broad range of internal stakeholders across both Albany and Auckland CBD offices.
- 3-5x years’ experience in a IT Desktop Support role within a corporate/professional services environment preferred.
- The ability to provide telephone, remote and face to face support as required.
- Excellent working knowledge of Windows and Microsoft Office 365 products and Azure (certifications desirable).
- Monitor and maintain site documentation, computer systems and networks.
- Install firmware updates on servers, SANs and Firewalls.
- Maintain compliance with software and support licensing, and ensure that support licencing is current.
- Excellent communication and interpersonal skills are expected with the ability to work with a broad range of stakeholders to provide a high level of support.
- An excellent attention to detail is essential with ability to provide documentation and reporting as required.
- The ability to provide after hours support as required for maintenance and systems upgrades.
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