Desktop Engineer L2/3

4 days ago


Auckland City, New Zealand RWA Technology People Full time

No one day will be the same, taking IT support to exciting new levels
- Research environment with specialised training provided to grow your skills
- Amazing benefits including 5 weeks holiday

An urgent requirement and wonderful opportunity to put your exceptional Desktop Engineer skills to good use and enable the researchers to carry out their important work.

**What you’ll be doing**:
The purpose of this role is to support Scientists working in lab and field environments across 13 national sites. You will work closely with and assist the Senior Desktop Support Engineer by providing L2/3 support for unique and complex science computer related requests/problems (SW/HW). No fear though as on the job training will be given.

You will be 1 of 5 across NZ supporting this work and based on-site at the Mt Albert location. Additionally, travel is required to different labs around the regions for large scale PC refresh projects. You will enjoy learning and being challenged daily as there is all manner of instruments connected to computers but all it takes is character.

**What you’ll need to succeed**:

- A capability to learn constantly. Never be afraid to stop & ask for help
- Experience in supporting systems in a MS Windows environment
- Ideally experience supporting computers connected to specialist instruments/systems
- A natural at resolving and troubleshooting complex technical problems
- Advanced understanding of TCP/IP (networking)
- Experience with supporting and understanding database structures
- Ability in updating SharePoint lists and libraries
- Must be a resident or citizen

Are you up for the challenge and a person ready to learn great new skills? Yes, then
**APPLY NOW** Nothing to lose and everything to gain.

Note: We review all CV's manually and you will only be contacted if your skills and experience meet the requirements of any of our clients.

Job Reference: MR - 3503670



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