Technical Support

1 week ago


Christchurch, New Zealand Sunstone Talent Full time

Do you enjoy talking to customers on the phone? Helping them with solutions?
- 1st / 2nd line support experience with windows? Learn QA / Testing mobile?
- Be a part of a growing cloud-based start-up company that has lots of customers?

A growing cloud-based software start-up company is looking for an IT Support / QA to help support their growing number of customers?

Do you enjoy talking to customers on the phone? Help troubleshooting their IT issues? Want to help & learn QA / software testing?

**What you’ll bring**:

- BEng or BSc or BA or similar degree or not
- 6 months to 2 years basic 1st line (help desk) / 2nd line support experience
- Basic windows support experience
- Enjoy solving technical problems
- Good written English & documentation skills
- Want to learn some QA / get some testing experience?
- Get satisfaction resolving customers issues & sending them away with a smile
- Be part of a fresh new growing company?
- All-rounder who enjoys learning new technologies?
- You'll need a current NZ drivers licence for the occasional customer site visit

**What you’ll get**:

- Opportunity to be part of a growing cloud-based software start-up company
- Work on 1st & 2nd line technical support calls & QA on mobile platforms
- Train customers on learning the software product
- Install & set-up of software & sometimes hardware
- Modern offices + choose your workstation + great coffee + well stocked fridge + occasional free lunches
- Tickets to music events / festivals / theatre & sports games
- Potential to be provided with a car later on as the role grows

Get in touch with Paul for this unique opportunity to be part of an exciting growing cloud-based start-up company that has lots of customers already

**sending your CV & Cover Letter** (Happy to receive a short video 60-90 secs maximum / MP4 with 1gb or less) or direct to



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