Business Operations Manager

2 weeks ago

Bay of Plenty, New Zealand LARRY'S HOLDINGS LIMITED Full time

**Key Responsibilities**:

- **Property Management**:

- Oversee the management and maintenance of company properties.
- Coordinate with all stakeholders and external contractors to ensure timely repairs and upkeep.
- Manage leasing agreements and ensure compliance with property regulations.
- Develop and implement property management plans and budgets.
- Issue invoices to tenants as required.
- Ensure rental payments are always up to date. Follow up for payments as required to ensure all accounts are current.
- Handle invoicing and record-keeping related to property management.
- Pay bills and invoices promptly.
- **Office Management**:

- Ensure the smooth running of daily office operations.
- Manage office supplies inventory and place orders as necessary.
- Oversee the maintenance of office equipment and facilities.
- Implement and maintain office policies and procedures.
- Ensure that business complies with all regulations and legislations.
- **Operational Efficiency**:

- Develop and implement operational strategies and processes to improve efficiency and productivity.
- Monitor and analyse operational performance metrics and provide reports to senior management.
- Identify and address operational issues promptly to minimize disruptions.
- **Financial Management**:

- Assist in the preparation and management of budgets for various departments.
- Monitor and control operational expenses to ensure adherence to budgetary constraints.
- Prepare financial reports and provide insights to senior management for decision-making.
- **Stakeholder Liaison**:

- Act as the primary contact for internal and external stakeholders, including clients, vendors, and partners.
- Handle and resolve inquiries and complaints efficiently.
- Foster and maintain positive relationships with all stakeholders to support business objectives.
- **Human Resources**:

- Oversee recruitment processes, including interviewing, hiring, and onboarding new employees.
- Manage staff training and development programs to enhance team capabilities.
- Address and resolve employee grievances and performance issues.
- Develop and implement HR policies and procedures.
- Manage Payroll.
- **Project Management**:

- Plan, coordinate, and execute various business projects.
- Monitor project progress and ensure timely completion within budget.
- Communicate project updates and outcomes to stakeholders.
- **Compliance and Risk Management**:

- Ensure compliance with all regulations across all business activities.
- Develop and implement risk management strategies to safeguard the company’s assets and operations.
- Conduct regular audits and inspections to ensure adherence to compliance standards.
- **Communication**:

- Maintain clear and effective communication channels within the organization.
- Prepare and deliver presentations, reports, and proposals to director.
- Ensure consistent messaging and branding across all communication platforms.
- **Continuous Improvement**:

- Identify opportunities for process improvements and implement changes to enhance operational efficiency.
- Stay updated with industry trends and best practices to keep the company competitive.
- Foster a culture of continuous improvement and innovation within the team.

**Requirements**:

- **Education**: Bachelor’s degree in Business Administration, Management, or a related field, OR a minimum of 5 year’s of work experience at a similar role.
- **Skills**:

- Strong leadership and team management abilities.
- Excellent organizational and time management skills.
- Proficient in financial management and budgeting.
- Strong problem-solving and decision-making skills.
- Effective communication and interpersonal skills.

**Key Performance Indicators (KPIs)**:

- **Operational Efficiency**:

- Timely completion of tasks and projects.
- Reduction in operational costs.
- Improvement in productivity metrics.
- **Financial Performance**:

- Adherence to budgetary constraints.
- Achievement of revenue targets.
- Cost savings through efficient operations.
- **Stakeholder Satisfaction**:

- Positive feedback from clients, vendors, and partners.
- Resolution of inquiries and complaints within specified timeframes.
- Strong relationships with all stakeholders.
- **Employee Performance**:

- High levels of staff productivity and morale.
- Low staff turnover and absenteeism.
- Effective staff training and development programs.
- **Compliance and Risk Management**:

- No violations of regulations.
- Successful implementation of risk management strategies.
- Regular compliance audits with positive outcomes.
- **Project Management**:

- Projects completed on time and within budget.
- Achievement of project objectives and goals.
- Positive feedback from stakeholders on project outcomes.

Minimum hours per week - 30

Salary/Wages - $30/hour

Employment Type: Full Time (Permanent)

Location - Bay of Plenty

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