Service Manager Emergency

3 months ago

Bay of Plenty, New Zealand New Zealand Government Full time

Service Manager Emergency and Medical Management Unit (Rotorua and Taupo)
Permanent, fulltime
If you are interested in hospital operational management, have good background in people management and are seeking a Rotorua based position, this may be the role for you
- Service Management of a group of hospital services within two busy hospitals
- Leading the Medical Management Unit (MMU) for our Senior Doctors and Resident Medical Officers, providing service managers with people management services around these two vital groups of staff
- Working in high performing hospitals focused on people, equity, culture and teamwork.
- A busy and challenging operational role in a supportive and respectful environment.

Rotorua - Are you tired of big city life, high house prices, traffic congestion and long commutes to work? Then this is the opportunity that you have been waiting for. Live where lakes, mountains, rivers and bush are all readily on tap, and where the coast is an easy one hour's drive away. Ski in the morning, soak in the Taupō hot pools in the afternoon or enjoy a bike ride in the Redwood forest.
The Lakes District serves a population of approximately 115,000 people and covers the area from the northern end of Lake Rotorua to Tongariro National Park, including Rotorua and Taupō Hospitals.
Based in Rotorua, the role reports to the District Lead and is responsible for the operational and financial performance of a group of services, ensuring the delivery of high quality services to meet patient care requirements, building service capability/sustainability, and meeting contractual and medico-legal obligations.
In addition to managing the Medical Management Unit, the role also covers managing the Emergency departments of the two hospitals, the Integrated Operating Centre (IOC), nursing agency, duty managers, the hospital telephonists, volunteers, and other similar functions.
The role will ideally suit someone with interest in operational hospital management and experience in human resources/people management who wishes to step into complex and challenging health management role. Key attributes include:
Operational management exposure (ideally in a health environment)
A strong focus on performance and personal accountability
Strong financial, budgetary and performance management skills
Proven leadership skills in a relevant setting
Resilience, and the ability to manage competing priorities and meet deadlines
A strong commitment to customer service, quality improvement, risk management.
A strong commitment to Māori health and equity of outcomes
A collaborative style with good networking and team-building skills
High agility and embracing change
The ability to form and maintain appropriate and effective relationship with medical staff.
The role, based in Rotorua, is challenging, rewarding and well supported by a team of committed, passionate and professional reports, clinicians, colleagues and management
If you need to know more about this opportunity, please contact:
Alan Wilson, Interim District Lead

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