CRM Manager
6 months ago
**Your Impact**
This 12-month contract role be responsible for the day-to-day administration and support of our Salesforce CRM and other key platforms. Your role will involve user management, data maintenance, identifying system enhancements and configuration changes, and collaboration with cross-functional teams to ensure the CRM system meets the evolving needs of the Asahi business.
**Key Responsibilities**
- Administrator for CRM, iOS app, Customer Portal and other relevant sales systems
- Manage user profiles, roles, and permissions to ensure proper access and data security
- Work with the other functions of the business to develop processes aimed at improving the financial & operational control of activities
- Manage communication to customers through Salesforce Marketing Cloud
- Generate and maintain reports and dashboards to provide insights into CRM usage and performance.
- Support the sales team in using new report formats when the business transitions to Salesforce
**About You**
Looking for an individual that has a curious mindset, ability to work autonomously and sees a task through to completion. Success in this role will come from proven experience within a salesforce administrator role, a collaborative mind-set, and the ability to work across multiple functions and stakeholder groups.
- Familiarity with CRM best practices and data management principles
- Strong analytical and problem-solving skills
- Experience within FMCG industry is desirable
- Excellent written and verbal communication skills
- Proficient in MS Excel and reporting
**Why Asahi Beverages?**
Asahi Beverages is a leading multi-beverage organisation with a rich and varied history. Our regional head office is based in Melbourne, with sales, manufacturing and distribution centres located across Australia and New Zealand. We produce and market some of Australia’s most iconic beverage brands, including Schweppes, Pepsi Max, Gatorade, Cool Ridge, Great Northern, Carlton Draught, Vodka Cruiser, Asahi Super Dry and Allpress coffee. We have a great track record of success, we work at pace, our teams are high-performing, and there’s always a lot going on. There are so many opportunities in our company for those ready to take them on
We’re proud of who we are, and humble in how we work - we believe in creating a culture of excellence, innovation, and diversity. We offer a range of benefits such as product discounts, flexible work arrangements, health and wellness programs, and learning & development opportunities. We are passionate about our commitment to the communities we serve and are clear on our role in enhancing environmental sustainability and social responsibility.
We are a Circle Back Initiative employer and commit to responding to all applicants.
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