3rd Line Support Analyst

3 weeks ago


Auckland City, New Zealand Bell Gully Full time

**INFORMATION TECHNOLOGY**:

- **AUCKLAND**

21 July 2023
- Newly created role
- Join one of New Zealand's leading law firms
- Excellent staff benefits and collegial culture

Bell Gully is independently recognised as one of New Zealand’s leading commercial law firm. With a team of over 200 lawyers combining market-leading corporate, commercial, financial services, tax, projects & real estate and dispute resolution capability with a wide array of specialist skills, we consistently deliver practical solutions to everyday and unique problems.

We’re looking for a 3rd Line Support Analyst who will be based in our Auckland office. Reporting to the Service Delivery Manager and part of a great team you’ll be responsible for providing technical knowledge and expertise in a support and project delivery capacity. You will work to support the Helpdesk team in ensuring that our lawyers technical needs are met on a day to day basis. You will also provide support and assistance to our System Administrators in providing a stable, standardised and secure technology environment.

At Bell Gully, you will also have a number of learning and development opportunities throughout the year, health and fitness benefits, a competitive salary, and work in a firm with an awesome culture.

To be successful in this role, ideally you will have:

- Excellent interpersonal and communication skills.
- Networking fundamentals - Ability to diagnose and troubleshoot remote access connection issues
- Ability to translate technical information into non-technical language and good analytical and problem solving skills.

Applications from recruitment agencies or consultants will not be accepted, at this stage.
- At Bell Gully we seek out and develop talent regardless of culture, ethnicity, gender, sexuality, religion, political views or physical ability. We encourage and value diversity and see this as a source of competitive advantage_.



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