IT Support Analyst

7 days ago


Auckland City, New Zealand RWA Technology People Full time

Work for a large Fortune 500 NYSE listed company
- First point of contact for all ANZ internal users
- Permanent position in South Auckland with ample free parking

An exciting time for our client as they grow significantly and are needing a Desktop/IT Support Analyst to assist their people along the way. Opportunities to join our client are suitable for a superstar Support Analyst who goes the extra mile every day. For your hard work and contribution, you will be rewarded in more ways than one. This is a permanent position based at their South Auckland office.

**What you’ll be doing**:
With a significant IT team that is responsible for the delivery of IT and telecommunications services, you will provide exceptional customer service delivering level 1 & 2 technical support for their internal users across New Zealand and Australia.
- Provide Level 1 & 2 ICT service desk support and problem diagnosis
- Supporting and administering the technical environment including Windows Desktops, Microsoft Active Directory, Cloud, Sharepoint, Office 365, VPN/remote connection, and Citrix
- Communicate the status of issues with end-users at all levels in the organisation
- Using Jira Service Desk (and others) to manage support tickets
- Prepare and maintain documentation to high standards

**What you’ll need to succeed**:

- Must be able to work well independently and as part of a team
- Have exceptional verbal and written communication skills and a customer focused attitude
- Passionate about customer service and technology and believe IT is all about the user
- At least 18 months of experience working in a similar L1 & 2 support role
- Experience in a large manufacturing enterprise environment is advantageous
- A Polytechnic diploma/industry qualification is advantageous however other industry qualifications and relevant experience in the IT Industry is highly regarded

The floor is all yours
**APPLY NOW**. Don’t miss your chance to grow your ICT support skills even further.

**Note**: We review all CVs manually and you will only be contacted if your skills and experience meet the requirements of our client.

Your interest will be treated in the strictest of confidence.

Job Reference: VD-3643103



  • Auckland City, New Zealand Presbyterian Support Otago Full time

    **Full Time**: - **Application Closes 14 Mar 2024**: - **Auckland - Auckland**: - **IT Business Analysts** **About the Role** The Applications Support Analyst is a critical role within the Information technology team. This team exists to provide the organisation with its Technology needs. This role will be responsible for the overall administration of...


  • Auckland City, New Zealand Presbyterian Support Otago Full time

    **Full Time**: - **Application Closes 28 Mar 2024**: - **Auckland - West Auckland**: - **Management Analyst** **About the Role** The Applications Support Analyst is a critical role within the Information technology team. This team exists to provide the organisation with its Technology needs. This role will be responsible for the overall administration...

  • Solution Analyst

    3 weeks ago


    Auckland City, New Zealand Absolute IT Full time

    Auckland Central- Business/System Analyst- $110,000-$130,000 BOE- Full Time- Permanent- 15 Apr 2024**Join Our Team as a Solution Delivery Engineer!** Are you ready to be part of a cutting-edge team revolutionizing the freight industry? We’re seeking a Solution Analyst to drive the seamless integration of technology and business needs within our dynamic...

  • Test Analyst

    2 weeks ago


    Wellington City, New Zealand Absolute IT Full time

    Wellington- Testing and Quality Assurance- Market Rate- Full Time- Contracting- 27 Feb 2024**About the Company** Our client is part of a national government organisation, and is responsible for the provision of healthcare services to the general population within the Wellington Region. **About the Role** The Test Analyst is a crucial member of the...

  • Change Analyst

    3 weeks ago


    Auckland City, New Zealand Presbyterian Support Otago Full time

    **Full Time**: - **Application Closes 13 Mar 2024**: - **Auckland - Central Auckland**: - **Financial Analyst** **Change Analyst** **National Support Office** **About the role** We are looking for a Change Analyst to join our team. Southern Cross Healthcare is on a transformation journey, “Reimagining 2033”, as a Change Analyst, you will play a...

  • Data Analyst

    4 weeks ago


    Auckland City, New Zealand Zone IT Solutions Full time

    We have Data Analysts for a Permanent role in Auckland Location. This role is with a Global IT leader for one of the largest projects. **Requirements**: - 4+ years experience as a Data Analyst or related discipline - Deep working knowledge of SQL (SQL, SSIS) and PowerBI - Proficient knowledge of the software development lifecycle - An open mind and...

  • Data Analyst

    3 weeks ago


    Wellington City, New Zealand Absolute IT Full time

    Wellington- Business/System Analyst- NZD120 - NZD130 per hour- Full Time- Contracting- 18 Apr 2024- Contract to 30_th_ of June. - Immediate Start. - Experience with Data Migrations required. **About the Company** Our client are a national government organisation, focusing on support the health and wellbeing of the population of Aotearoa New...

  • Data Insights Analyst

    4 weeks ago


    Auckland City, New Zealand Absolute IT Full time

    Auckland Central- Data/Data Warehousing/Business Intelligence- Up to $100K based on experience- Full Time- Permanent- 11 Apr 2024**The Role** Our client is looking for an experienced Data Insights Analyst. In this role, you will work directly with key people across the Group to develop intuitive information assets needed to draw actionable insights and build...

  • Data Quality Analyst

    2 weeks ago


    Auckland City, New Zealand Recruit IT Full time

    **Contract Type**: - Full Time - **Location**: - Auckland - Auckland - **Industry**: - Data Analytics & Business Intelligence - **Contact Name**: - Suzanne Stevenson - **Contact Phone**: - +64 21 478 811 - **Date Published**: - 22-04-2024 **Permanent opportunity**: - **1 day in office / 4 days WFH**: - **National provider of health and wellbeing...


  • Auckland, Auckland, New Zealand Absolute IT Limited Full time

    We are seeking a capable Senior Business Analyst to join our cohesive team at Absolute IT Limited in Hamilton, Waikato.Growing your career as a Contract/Temp Senior Business Analyst is a terrific opportunity to develop productive skills.If you are strong in critical thinking, people management and have the right vision for the job, then apply for the...

  • Data Analyst

    3 weeks ago


    Auckland City, New Zealand POWER IT SERVICES Full time

    **Data Analyst**: 3+ Yrs experience in Data Analysis, migration and reporting **Must Have**: 1. Power BI reporting experience 2. Data migration experience 3. Working Knowledge in My SQL, and Oracle databases **Roles & Responsibilities**: 1. Working with customer to understand requirements 2. Building Power BI reports 3. Migration of data from one data base...

  • Senior Data Analyst

    4 weeks ago


    Wellington City, New Zealand Absolute IT Full time

    Wellington- Data/Data Warehousing/Business Intelligence- NZD110000 - NZD125000 per annum- Full Time- Permanent- 12 Mar 2024- Opportunity to work for the public sector. - Wellington based, competitive remuneration & benefits. - Experience with Power BI and SQL **About the Role** Our client is looking for an Intermediate/Senior Data Analyst to join their...

  • IT Support Analyst

    2 months ago


    Auckland City, New Zealand Retailworld Resourcing Full time

    **About the Company**: Known as the market leader for elevating living spaces across NZ. Be a part of a thriving specialised retail company, and a household name with countless retail stores across the country. **The Role**: They are on the lookout for a skilled and motivated IT Support Analyst to join their close-knit and collaborative team. Immerse...


  • Auckland City, New Zealand Recruit IT Full time

    **Contract Type**: - Contractor - **Location**: - Auckland - Auckland - **Industry**: - QA & Testing - **Contact Name**: - Suzanne Stevenson - **Contact Phone**: - +64 21 478 811 - **Date Published**: - 27-02-2024 - Love automation? Love data? Love a new contract?! Right now, we have multiple contract Senior Test Analyst roles to fill in Auckland,...

  • Test Analyst

    4 weeks ago


    Auckland City, New Zealand Absolute IT Recruitment Specialists Full time

    Auckland- Testing and Quality Assurance- $80,000 - $110,000 per annum based on experience- Full Time- Permanent- 08 Jun 2023**ABOUT THE COMPANY** Our client is a cutting-edge operator in the FX trading space, they operate a high spec trading platform across 5 different countries, London, New York, Tokyo, Singapore & Auckland. Facilitating the exchange of...

  • Migration Analyst

    4 weeks ago


    Auckland City, New Zealand Power It services Full time

    **Role : Migration Analyst-Technical Business Analyst** **Location : Auckland, New Zealand** **Job Type : Fixed Term Permanent** 2. Experience in working in cloud migration projects and target state for on-premise environments and architectures with full understanding of the Azure platform services 3. Design and deliver data migration approaches 5. Lead...

  • IT Support Analyst

    3 weeks ago


    Auckland City, New Zealand Clemenger Group Full time

    About Us Join Omnicom Group - New Zealand's largest group of marketing services agencies and become a key player in our dynamic, fast-paced environment. We are looking for an IT Support Analyst to join our supportive team and contribute to the success of our organisation. Working across Clemenger Group agencies and reporting to the Chief Information Officer...


  • Auckland City, New Zealand Robert Half Full time

    **The Company** Join a thriving specialised flooring company, in their search for a motivated and experienced IT Support Analyst and become part of their close-knit, collaborative team. This company embraces a dynamic work environment enriched with diverse technologies, providing ample opportunities to enhance your skills as an IT Support Analyst. **The...


  • Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Large-scale data enviornment work with some of the largest in the country - Access to Google training and professional development Good base salary + bonus + benefits including team discount card **Ready to make an impact? We’re looking for a Senior Data Excellence Analyst to join our Analytics & Insights team here in Aotearoa reporting to our Chapter...


  • Auckland City, New Zealand Absolute IT Recruitment Specialists Full time

    Auckland- Helpdesk & Support- Hybrid working to support a work-life balance- Full Time- Permanent- 16 Mar 2023- Hybrid working to support a work-life balance - Work within a collaborative and dedicated team - Great office location ABOUT THE ROLE As a Senior Helpdesk Analyst, you’ll provide first and second level support relating our clients’ systems,...